RICOH ProcessDirector™ for Linux

• 1 RICOH ProcessDirector for Linux
  • 1.1 Planning and Installing RICOH ProcessDirector
    • 1.1.1 Introduction
      • 1.1.1.1 Important
      • 1.1.1.2 Cautions regarding this guide
      • 1.1.1.3 Publications for this product
      • 1.1.1.4 How to read the documentation
        • 1.1.1.4.1 Before using RICOH ProcessDirector
        • 1.1.1.4.2 How to use the manuals
      • 1.1.1.5 Related information
      • 1.1.1.6 Symbols
      • 1.1.1.7 Abbreviations
      • 1.1.1.8 Trademarks
      • 1.1.1.9 New in this release
    • 1.1.2 Overview
      • 1.1.2.1 Components
        • 1.1.2.1.1 Features
          • 1.1.2.1.1.1 No-charge product enhancement features
          • 1.1.2.1.1.2 AFP datastream support
          • 1.1.2.1.1.3 Integration features
          • 1.1.2.1.1.4 Document processing features
          • 1.1.2.1.1.5 Datastream transforms
          • 1.1.2.1.1.6 Advanced workflow features
        • 1.1.2.1.2 Secondary servers
        • 1.1.2.1.3 Application server
      • 1.1.2.2 Compatible products
      • 1.1.2.3 System configurations
    • 1.1.3 Planning for installation
      • 1.1.3.1 Task checklist
      • 1.1.3.2 Hardware requirements
        • 1.1.3.2.1 Primary computer
        • 1.1.3.2.2 Secondary computers
        • 1.1.3.2.3 Application server computers
        • 1.1.3.2.4 Other hardware requirements
        • 1.1.3.2.5 Supported RICOH printers
      • 1.1.3.3 Planning for file systems
        • 1.1.3.3.1 File systems for the primary computer
        • 1.1.3.3.2 File systems for Linux Secondary Server features
      • 1.1.3.4 Creating system groups and users
      • 1.1.3.5 Secure Sockets Layer and Transport Layer Security support
      • 1.1.3.6 Considerations for virtual and cloud environments
      • 1.1.3.7 Installing required software
        • 1.1.3.7.1 Installing an operating system
          • 1.1.3.7.1.1 Installing the SLES operating system
          • 1.1.3.7.1.2 Installing a Red Hat-derived operating system
          • 1.1.3.7.1.3 Installing a Windows Operating System
        • 1.1.3.7.2 Setting up networking configuration
        • 1.1.3.7.3 Installing PostgreSQL
          • 1.1.3.7.3.1 Installing the RICOH ProcessDirector version of PostgreSQL
          • 1.1.3.7.3.2 Configuring your own PostgreSQL database
        • 1.1.3.7.4 Installing DB2
          • 1.1.3.7.4.1 Installing the RICOH ProcessDirector version of DB2
          • 1.1.3.7.4.2 Installing your own copy of DB2 on the primary computer
          • 1.1.3.7.4.3 Installing and configuring your own copy of DB2 on a different computer
        • 1.1.3.7.5 Running the prerequisite checker
        • 1.1.3.7.6 Installing a web browser
          • 1.1.3.7.6.1 Configuring Google Chrome
          • 1.1.3.7.6.2 Configuring Mozilla Firefox
      • 1.1.3.8 Planning for optional software
        • 1.1.3.8.1 Job submission
        • 1.1.3.8.2 Data transforms
          • 1.1.3.8.2.1 Preparing to install RICOH Transform features
        • 1.1.3.8.3 Supplied fonts
        • 1.1.3.8.4 Formatting PDF banner pages
    • 1.1.4 Upgrading
      • 1.1.4.1 Upgrading on the same computer
      • 1.1.4.2 Upgrading on a different computer with Migration Assistant
        • 1.1.4.2.1 Planning for Reports database migration
        • 1.1.4.2.2 Preparing to use the Migration Assistant
        • 1.1.4.2.3 Running the Migration Assistant
      • 1.1.4.3 Completing the upgrade process
      • 1.1.4.4 Backing up data
      • 1.1.4.5 Exporting media with electronic forms
      • 1.1.4.6 Upgrading a manual failover environment
      • 1.1.4.7 Upgrading the DB2 database
      • 1.1.4.8 Migrating data from DB2 to PostgreSQL
        • 1.1.4.8.1 Troubleshooting data migration errors
    • 1.1.5 Installing
      • 1.1.5.1 Task checklist
      • 1.1.5.2 Preparing the primary computer for installation
      • 1.1.5.3 Downloading installation files
      • 1.1.5.4 Mounting an ISO file
      • 1.1.5.5 Installing from a remote directory
      • 1.1.5.6 Installing the base product
      • 1.1.5.7 Troubleshooting installation errors
      • 1.1.5.8 Installing a manual failover environment
      • 1.1.5.9 Troubleshooting manual failover environment installation errors
    • 1.1.6 Setting up application and secondary servers
      • 1.1.6.1 Task checklist
      • 1.1.6.2 Preparing the primary computer
        • 1.1.6.2.1 Configuring the primary server to use NFS
        • 1.1.6.2.2 Defining application and remote secondary servers
      • 1.1.6.3 Installing the Secondary Server feature
      • 1.1.6.4 Preparing a Windows application server
        • 1.1.6.4.1 Connecting to the primary computer using Samba
        • 1.1.6.4.2 Connecting to the primary computer using NFS
      • 1.1.6.5 Installing application servers on Windows computers
      • 1.1.6.6 Configuring an application server to run as a service
    • 1.1.7 Completing post-installation tasks
      • 1.1.7.1 Task checklist
      • 1.1.7.2 Creating directory lists and rules for fapolicyd
      • 1.1.7.3 Configuring to use IPv6 addresses
      • 1.1.7.4 Logging in for the first time
      • 1.1.7.5 Verifying the installation
      • 1.1.7.6 Deleting temporary installer files
      • 1.1.7.7 Installing features
        • 1.1.7.7.1 Installing features using Feature Manager
        • 1.1.7.7.2 Adding or upgrading a feature using Import Package
        • 1.1.7.7.3 Running RICOH ProcessDirector in a different language
        • 1.1.7.7.4 Installing RICOH Transform features
          • 1.1.7.7.4.1 Logging into the Transform Features user interface
      • 1.1.7.8 Downloading and installing license keys
      • 1.1.7.9 Installing the Transform Feature license keys
      • 1.1.7.10 Configuring RICOH ProcessDirector
      • 1.1.7.11 Scheduling automatic maintenance
      • 1.1.7.12 Tuning Java memory allocation
      • 1.1.7.13 Replacing your control files with the sample files
      • 1.1.7.14 Copying objects from another system
      • 1.1.7.15 Creating and activating custom properties
      • 1.1.7.16 Installing and configuring the pdpr script
      • 1.1.7.17 Setting up to use LDAP authentication
      • 1.1.7.18 Communicating between RICOH ProcessDirector and the LDAP server
      • 1.1.7.19 Creating a Docker container secondary server
      • 1.1.7.20 Moving processing to and from a failover server
      • 1.1.7.21 Setting up to send data to RICOH Supervisor
      • 1.1.7.22 Installing a RICOH ProcessDirector product update
        • 1.1.7.22.1 Preparing for the update
        • 1.1.7.22.2 Downloading and installing update packages
    • 1.1.8 Starting, stopping, and uninstalling
      • 1.1.8.1 Starting the base product and secondary servers
        • 1.1.8.1.1 Deactivating the autostart script on Linux
        • 1.1.8.1.2 Activating the autostart script on Linux
        • 1.1.8.1.3 Starting and stopping the base product when the database is on a different computer
      • 1.1.8.2 Starting an application server
      • 1.1.8.3 Stopping the base product and secondary servers
      • 1.1.8.4 Stopping an application server
      • 1.1.8.5 Uninstalling RICOH ProcessDirector
        • 1.1.8.5.1 Uninstalling the base product, features, and extensions
          • 1.1.8.5.1.1 Uninstalling Transform Features
            • 1.1.8.5.1.1.1 Uninstalling Transform Features from a server
            • 1.1.8.5.1.1.2 Uninstalling Transform Features from a Linux server from the command line
            • 1.1.8.5.1.1.3 Uninstalling Transform Features from a Windows server from the command line
        • 1.1.8.5.2 Uninstalling Secondary Server features
        • 1.1.8.5.3 Removing the application server as a service
        • 1.1.8.5.4 Uninstalling an application server
    • 1.1.9 Installation planning checklist
    • 1.1.10 Accessibility
  • 1.2 Using RICOH ProcessDirector
    • 1.2.1 Overview
      • 1.2.1.1 New in this release
      • 1.2.1.2 Product overview
        • 1.2.1.2.1 RICOH ProcessDirector subscription
        • 1.2.1.2.2 System objects
          • 1.2.1.2.2.1 Primary server
          • 1.2.1.2.2.2 Secondary servers
          • 1.2.1.2.2.3 Application server
          • 1.2.1.2.2.4 Workflows
          • 1.2.1.2.2.5 Step templates, steps, and step chains
            • 1.2.1.2.2.5.1 Running the StepChainDemo sample workflow
            • 1.2.1.2.2.5.2 Positional job properties
          • 1.2.1.2.2.6 Input device types
          • 1.2.1.2.2.7 Printers
          • 1.2.1.2.2.8 Locations
          • 1.2.1.2.2.9 Media objects
          • 1.2.1.2.2.10 Notifications
          • 1.2.1.2.2.11 Users and groups
          • 1.2.1.2.2.12 System user and group
          • 1.2.1.2.2.13 Credentials
          • 1.2.1.2.2.14 Step resources
          • 1.2.1.2.2.15 Custom job and document properties
          • 1.2.1.2.2.16 Order
          • 1.2.1.2.2.17 Log
          • 1.2.1.2.2.18 Barcode format objects
          • 1.2.1.2.2.19 Barcode readers
          • 1.2.1.2.2.20 Data Collectors
          • 1.2.1.2.2.21 Data Transmitters
          • 1.2.1.2.2.22 Documents
          • 1.2.1.2.2.23 Inserter controller objects
          • 1.2.1.2.2.24 Repositories
          • 1.2.1.2.2.25 Service policies
            • 1.2.1.2.2.25.1 SLA deadline
            • 1.2.1.2.2.25.2 Checkpoints
            • 1.2.1.2.2.25.3 Checkpoint intervals
            • 1.2.1.2.2.25.4 Checkpoint times
            • 1.2.1.2.2.25.5 No-service periods
            • 1.2.1.2.2.25.6 Time zones
            • 1.2.1.2.2.25.7 Checkpoint status
          • 1.2.1.2.2.26 No-service periods
          • 1.2.1.2.2.27 Expected work
          • 1.2.1.2.2.28 Property mapping
            • 1.2.1.2.2.28.1 Document property mappings
            • 1.2.1.2.2.28.2 Order property mappings
        • 1.2.1.2.3 Input file formats
        • 1.2.1.2.4 Output formats
        • 1.2.1.2.5 Job submission methods
        • 1.2.1.2.6 Jobs with JDF job tickets
          • 1.2.1.2.6.1 Understanding page counts in PDF jobs
        • 1.2.1.2.7 Jobs with XML files
          • 1.2.1.2.7.1 Usage scenario for processing orders in an XML file
        • 1.2.1.2.8 Jobs with JSON files
        • 1.2.1.2.9 Jobs with encrypted PDF files
        • 1.2.1.2.10 Workflow phases
        • 1.2.1.2.11 Document properties file
        • 1.2.1.2.12 Document database
        • 1.2.1.2.13 Document properties configuration file
        • 1.2.1.2.14 Document properties names file
        • 1.2.1.2.15 Document properties template file
        • 1.2.1.2.16 Properties
        • 1.2.1.2.17 Input device, job and printer event notifications
        • 1.2.1.2.18 Media
          • 1.2.1.2.18.1 Media matching
          • 1.2.1.2.18.2 Media substitution
        • 1.2.1.2.19 Web services in RICOH ProcessDirector
          • 1.2.1.2.19.1 Using RICOH ProcessDirector REST API documentation
          • 1.2.1.2.19.2 Usage notes
        • 1.2.1.2.20 Features
          • 1.2.1.2.20.1 No-charge product enhancement features
            • 1.2.1.2.20.1.1 Common Properties
            • 1.2.1.2.20.1.2 Language packs
            • 1.2.1.2.20.1.3 PDF Document Support
              • 1.2.1.2.20.1.3.1 Processing PDF files that contain documents
              • 1.2.1.2.20.1.3.2 RICOH ProcessDirector Plug-in for Adobe Acrobat
                • 1.2.1.2.20.1.3.2.1 Page groups
                • 1.2.1.2.20.1.3.2.2 Document properties
                • 1.2.1.2.20.1.3.2.3 Conditional processing
                • 1.2.1.2.20.1.3.2.4 Markup
                • 1.2.1.2.20.1.3.2.5 Control files
                • 1.2.1.2.20.1.3.2.6 Sample PDF files
            • 1.2.1.2.20.1.4 Reports
              • 1.2.1.2.20.1.4.1 Usage scenario for Reports
            • 1.2.1.2.20.1.5 Security feature
              • 1.2.1.2.20.1.5.1 Migrating to LDAP security
              • 1.2.1.2.20.1.5.2 Advanced security functions
          • 1.2.1.2.20.2 AFP datastream support
            • 1.2.1.2.20.2.1 AFP Support
            • 1.2.1.2.20.2.2 AFP support for documents
              • 1.2.1.2.20.2.2.1 Processing AFP files that contain documents
              • 1.2.1.2.20.2.2.2 RICOH Visual Workbench
                • 1.2.1.2.20.2.2.2.1 User interface
                • 1.2.1.2.20.2.2.2.2 Control files
                • 1.2.1.2.20.2.2.2.3 AFP Indexer
                  • 1.2.1.2.20.2.2.2.3.1 Page groups
                  • 1.2.1.2.20.2.2.2.3.2 Supplemental pages
                  • 1.2.1.2.20.2.2.2.3.3 Index tags
                • 1.2.1.2.20.2.2.2.4 Pipeline Manager
                  • 1.2.1.2.20.2.2.2.4.1 Standard filters
                  • 1.2.1.2.20.2.2.2.4.2 Supported Objects
                  • 1.2.1.2.20.2.2.2.4.3 Supported structure fields
                • 1.2.1.2.20.2.2.2.5 AFP Enhancer
                • 1.2.1.2.20.2.2.2.6 Document Property Designer
            • 1.2.1.2.20.2.3 AFP Editor
              • 1.2.1.2.20.2.3.1 Barcodes
                • 1.2.1.2.20.2.3.1.1 Barcode placement and orientation
                • 1.2.1.2.20.2.3.1.2 Data for most types of barcodes
                • 1.2.1.2.20.2.3.1.3 Intelligent Mail barcode data
                • 1.2.1.2.20.2.3.1.4 POSTNET to IMB replacement
              • 1.2.1.2.20.2.3.2 Hidden areas
            • 1.2.1.2.20.2.4 Whitespace Manager
              • 1.2.1.2.20.2.4.1 White space
              • 1.2.1.2.20.2.4.2 Content
            • 1.2.1.2.20.2.5 WPM Connect
          • 1.2.1.2.20.3 Integration features
            • 1.2.1.2.20.3.1 Avanti Slingshot Connect
              • 1.2.1.2.20.3.1.1 Usage scenario for receiving jobs from Avanti Slingshot
            • 1.2.1.2.20.3.2 Cut Sheet support for Kodak feature
            • 1.2.1.2.20.3.3 Cut Sheet support for Xerox feature
            • 1.2.1.2.20.3.4 FusionPro Connect
            • 1.2.1.2.20.3.5 MarcomCentral Connect
            • 1.2.1.2.20.3.6 PitStop Connect
            • 1.2.1.2.20.3.7 Quadient Inspire Connect
            • 1.2.1.2.20.3.8 RICOH Supervisor Connect
            • 1.2.1.2.20.3.9 Ultimate Impostrip® Connect
          • 1.2.1.2.20.4 Document processing features
            • 1.2.1.2.20.4.1 Archive
              • 1.2.1.2.20.4.1.1 Usage scenarios for Archive
                • 1.2.1.2.20.4.1.1.1 Usage scenario for storing jobs up to one year
                • 1.2.1.2.20.4.1.1.2 Usage scenario for storing documents to satisfy requests for reprints
            • 1.2.1.2.20.4.2 Electronic Presentment
              • 1.2.1.2.20.4.2.1 Running the Electronic Presentment sample workflow
            • 1.2.1.2.20.4.3 Automated Verification
              • 1.2.1.2.20.4.3.1 Usage scenario: Verifying documents after insertion
              • 1.2.1.2.20.4.3.2 Automated Verification reconciliation methods
            • 1.2.1.2.20.4.4 Inserter and Quadient Inserter Express
              • 1.2.1.2.20.4.4.1 Inserter control files
              • 1.2.1.2.20.4.4.2 Inserter results files
              • 1.2.1.2.20.4.4.3 Inserter completion methods
              • 1.2.1.2.20.4.4.4 Inserter reconciliation methods
              • 1.2.1.2.20.4.4.5 Inserter reprint methods
            • 1.2.1.2.20.4.5 Postal Enablement
              • 1.2.1.2.20.4.5.1 Extracting document properties for use with other programs
            • 1.2.1.2.20.4.6 Preference Management
              • 1.2.1.2.20.4.6.1 Using information about documents
              • 1.2.1.2.20.4.6.2 Usage scenario for applying document markup based on a preferences file
              • 1.2.1.2.20.4.6.3 Usage scenario for distributing statements based on a preferences file
            • 1.2.1.2.20.4.7 Preprinted Forms Replacement
              • 1.2.1.2.20.4.7.1 Usage scenario for printing jobs on plain paper instead of preprinted paper
            • 1.2.1.2.20.4.8 Usage scenarios for processing documents
              • 1.2.1.2.20.4.8.1 Usage scenarios for AFP jobs
                • 1.2.1.2.20.4.8.1.1 Sorting (one-to-one) job scenario
                • 1.2.1.2.20.4.8.1.2 Splitting (one-to-many) job scenario
              • 1.2.1.2.20.4.8.2 Usage scenarios for PDF jobs
                • 1.2.1.2.20.4.8.2.1 Sorting (one-to-one) PDF job scenario
                • 1.2.1.2.20.4.8.2.2 Splitting (one-to-many) PDF job scenario
              • 1.2.1.2.20.4.8.3 Usage scenario for emailing documents to customers
              • 1.2.1.2.20.4.8.4 Usage scenarios for pulling documents from a job
                • 1.2.1.2.20.4.8.4.1 Usage scenario for pulling reminder notices from a job when late payments are received
                • 1.2.1.2.20.4.8.4.2 Usage scenario for pulling policies based on addresses in a disaster area
          • 1.2.1.2.20.5 Datastream transforms
            • 1.2.1.2.20.5.1 Advanced Transform
            • 1.2.1.2.20.5.2 RICOH Transform features
          • 1.2.1.2.20.6 Advanced workflow features
            • 1.2.1.2.20.6.1 Deadline Tracker
              • 1.2.1.2.20.6.1.1 Usage scenarios for Deadline Tracker
                • 1.2.1.2.20.6.1.1.1 Time of day deadline in a workflow scenario
                • 1.2.1.2.20.6.1.1.2 Two deadlines in a linear workflow scenario
                • 1.2.1.2.20.6.1.1.3 Three deadlines in a conditional workflow scenario
                • 1.2.1.2.20.6.1.1.4 Estimated durations for steps in a linear workflow scenario
                • 1.2.1.2.20.6.1.1.5 Deadlines and estimated durations in a linear workflow scenario
                • 1.2.1.2.20.6.1.1.6 Adjusting Service Level Agreements for weekends and holidays
                • 1.2.1.2.20.6.1.1.7 Setting up to monitor for expected work
            • 1.2.1.2.20.6.2 Order Management
            • 1.2.1.2.20.6.3 Web Services Enablement
              • 1.2.1.2.20.6.3.1 Usage scenario for processing JSON orders with web services
          • 1.2.1.2.20.7 Extended features
      • 1.2.1.3 Color and Grayscale Printing
        • 1.2.1.3.1 AFP color and grayscale solutions
        • 1.2.1.3.2 Color Printing Concepts
          • 1.2.1.3.2.1 Color Spaces and ICC profiles
          • 1.2.1.3.2.2 Gamut and Rendering Intent
          • 1.2.1.3.2.3 Color Mixing and Calibration
          • 1.2.1.3.2.4 Halftones and Tone Transfer Curves
          • 1.2.1.3.2.5 File Size
        • 1.2.1.3.3 Grayscale Printing Concepts
        • 1.2.1.3.4 Color Management
          • 1.2.1.3.4.1 ICC Profiles
          • 1.2.1.3.4.2 Rendering Intents
          • 1.2.1.3.4.3 Paper Characteristics
        • 1.2.1.3.5 AFP Color Management
          • 1.2.1.3.5.1 Color Management Resources
            • 1.2.1.3.5.1.1 Types of CMRs
              • 1.2.1.3.5.1.1.1 Color Conversion CMRs
              • 1.2.1.3.5.1.1.2 Link Color Conversion CMRs
              • 1.2.1.3.5.1.1.3 Halftone CMRs
              • 1.2.1.3.5.1.1.4 Indexed CMRs
              • 1.2.1.3.5.1.1.5 Tone Transfer Curve CMRs
            • 1.2.1.3.5.1.2 CMR Processing Modes
              • 1.2.1.3.5.1.2.1 Audit Processing Mode
              • 1.2.1.3.5.1.2.2 Instruction Processing Mode
              • 1.2.1.3.5.1.2.3 Link Processing Mode
            • 1.2.1.3.5.1.3 CMR Creation and Installation
          • 1.2.1.3.5.2 Data Objects
            • 1.2.1.3.5.2.1 Types of Data Objects
            • 1.2.1.3.5.2.2 Data Object Creation and Installation
          • 1.2.1.3.5.3 Resource Library Management
          • 1.2.1.3.5.4 Tips and Best Practices
            • 1.2.1.3.5.4.1 Tips for images
            • 1.2.1.3.5.4.2 Tips for Resources
        • 1.2.1.3.6 RICOH AFP color and grayscale products
          • 1.2.1.3.6.1 Printers
            • 1.2.1.3.6.1.1 InfoPrint 5000
            • 1.2.1.3.6.1.2 InfoPrint 4100
            • 1.2.1.3.6.1.3 InfoPrint 1xxx series
          • 1.2.1.3.6.2 RICOH AFP Resource Installer
          • 1.2.1.3.6.3 Print servers
            • 1.2.1.3.6.3.1 RICOH InfoPrint Manager
              • 1.2.1.3.6.3.1.1 Enabling capture for CMRs
              • 1.2.1.3.6.3.1.2 Page Printer Formatting Aid (PPFA )
            • 1.2.1.3.6.3.2 RICOH ProcessDirector
        • 1.2.1.3.7 AFP color solution scenarios
          • 1.2.1.3.7.1 Printing high-quality grayscale output on an InfoPrint 4100 printer
          • 1.2.1.3.7.2 Replacing pre-printed forms
          • 1.2.1.3.7.3 Eliminating physical inserts
        • 1.2.1.3.8 Related publications
    • 1.2.2 Getting started
      • 1.2.2.1 RICOH ProcessDirector user interface
        • 1.2.2.1.1 Comparing the legacy and updated user interfaces
        • 1.2.2.1.2 Banner
        • 1.2.2.1.3 Main page
          • 1.2.2.1.3.1 System Summary portlet
          • 1.2.2.1.3.2 Documents portlet
          • 1.2.2.1.3.3 Inserter Controllers portlet
          • 1.2.2.1.3.4 Barcode Readers portlet
          • 1.2.2.1.3.5 System Health portlet
          • 1.2.2.1.3.6 Input Devices portlet
          • 1.2.2.1.3.7 Printers portlet
          • 1.2.2.1.3.8 Device Status portlet
          • 1.2.2.1.3.9 Jobs portlet
          • 1.2.2.1.3.10 Orders portlet
          • 1.2.2.1.3.11 Job Status portlet
          • 1.2.2.1.3.12 Submit Jobs portlet
          • 1.2.2.1.3.13 Deadlines portlet
          • 1.2.2.1.3.14 Custom portlets
          • 1.2.2.1.3.15 Reconcile Job dialog
        • 1.2.2.1.4 Administration page
          • 1.2.2.1.4.1 Avanti Slingshot Settings Page
        • 1.2.2.1.5 Workflow page
          • 1.2.2.1.5.1 Workflow Editor
          • 1.2.2.1.5.2 Workflow Editor Actions
        • 1.2.2.1.6 Archive page
      • 1.2.2.2 Customizing the user interface
        • 1.2.2.2.1 Changing the layout of the Main page
        • 1.2.2.2.2 Managing views
        • 1.2.2.2.3 Setting a start page
        • 1.2.2.2.4 Adding custom portlets to the Main page
        • 1.2.2.2.5 Displaying system identification
        • 1.2.2.2.6 Changing phase names
        • 1.2.2.2.7 Changing the color of a step
        • 1.2.2.2.8 Filtering tables
        • 1.2.2.2.9 Changing table columns
        • 1.2.2.2.10 Turning the print progress bars on or off
        • 1.2.2.2.11 Show totals for selected jobs
        • 1.2.2.2.12 Changing the job information shown in the Printers portlet and on the printer console
      • 1.2.2.3 Instructing new users about logging in to RICOH ProcessDirector
        • 1.2.2.3.1 Configuring Google Chrome
        • 1.2.2.3.2 Configuring Mozilla Firefox
    • 1.2.3 Installing and uninstalling
      • 1.2.3.1 Verifying the installation
      • 1.2.3.2 Setting up application and secondary servers
        • 1.2.3.2.1 Installing remote secondary servers
          • 1.2.3.2.1.1 Preparing the primary computer
            • 1.2.3.2.1.1.1 Configuring the primary server to use NFS
            • 1.2.3.2.1.1.2 Defining application and remote secondary servers
          • 1.2.3.2.1.2 Installing the Secondary Server feature
        • 1.2.3.2.2 Creating a Docker container secondary server
        • 1.2.3.2.3 Preparing a Windows application server
          • 1.2.3.2.3.1 Connecting to the primary computer using Samba
          • 1.2.3.2.3.2 Connecting to the primary computer using NFS
        • 1.2.3.2.4 Installing application servers on Windows computers
        • 1.2.3.2.5 Configuring an application server to run as a service
      • 1.2.3.3 Installing features
        • 1.2.3.3.1 Verifying feature prerequisites
        • 1.2.3.3.2 Installing features using Feature Manager
        • 1.2.3.3.3 Restoring a previous installation of RICOH ProcessDirector
        • 1.2.3.3.4 Running RICOH ProcessDirector in a different language
        • 1.2.3.3.5 Preparing to install RICOH Transform features
        • 1.2.3.3.6 Installing RICOH Transform features
          • 1.2.3.3.6.1 Logging into the Transform Features user interface
          • 1.2.3.3.6.2 Installing the Transform Feature license keys
        • 1.2.3.3.7 Adding or upgrading a feature using Import Package
      • 1.2.3.4 Downloading and installing license keys
      • 1.2.3.5 Installing RICOH ProcessDirector Plug-in for Adobe Acrobat
        • 1.2.3.5.1 Hardware and software requirements for RICOH ProcessDirector Plug-in for Adobe Acrobat
        • 1.2.3.5.2 Running the installation program
        • 1.2.3.5.3 Loading RICOH ProcessDirector document properties
        • 1.2.3.5.4 Loading media objects
        • 1.2.3.5.5 Uninstalling RICOH ProcessDirector Plug-in for Adobe Acrobat
      • 1.2.3.6 Installing RICOH Visual Workbench
      • 1.2.3.7 Installing and configuring the pdpr script
      • 1.2.3.8 Uninstalling the base product, features, and extensions
      • 1.2.3.9 Uninstalling an application server
      • 1.2.3.10 Uninstalling Transform Features
        • 1.2.3.10.1 Uninstalling Transform Features from a server
        • 1.2.3.10.2 Uninstalling Transform Features from a Linux server from the command line
        • 1.2.3.10.3 Uninstalling Transform Features from a Windows server from the command line
    • 1.2.4 Migrating and Updating
      • 1.2.4.1 Installing a RICOH ProcessDirector product update
        • 1.2.4.1.1 Preparing for the update
        • 1.2.4.1.2 Downloading and installing update packages
      • 1.2.4.2 Using the Migration Assistant
        • 1.2.4.2.1 Planning for Reports database migration
        • 1.2.4.2.2 Preparing to use the Migration Assistant
        • 1.2.4.2.3 Running the Migration Assistant
        • 1.2.4.2.4 Completing the upgrade process
      • 1.2.4.3 Moving to RICOH ProcessDirector from InfoPrint Manager
      • 1.2.4.4 Moving to the RICOH ProcessDirector Transform features from RICOH InfoPrint Transform Manager
    • 1.2.5 Configuring
      • 1.2.5.1 Setting system properties
      • 1.2.5.2 Preparing for job submission
        • 1.2.5.2.1 Configuring to use Download for z/OS
        • 1.2.5.2.2 Configuring to use AFP Download Plus
        • 1.2.5.2.3 Configuring to use the LPD protocol
        • 1.2.5.2.4 Configuring to use the pdpr command
        • 1.2.5.2.5 Preparing for FTP or SCP clients
        • 1.2.5.2.6 Configuring to use JDF job tickets
          • 1.2.5.2.6.1 Locating files
          • 1.2.5.2.6.2 Using a mapping file to find input files
          • 1.2.5.2.6.3 Setting job properties from the JDF job ticket
        • 1.2.5.2.7 Preparing to submit jobs using web services
        • 1.2.5.2.8 Configuring to receive orders
          • 1.2.5.2.8.1 Running the Order Management sample workflows
          • 1.2.5.2.8.2 Creating an order property mapping
          • 1.2.5.2.8.3 Configuring workflows to receive orders
        • 1.2.5.2.9 Preparing to submit batch jobs
          • 1.2.5.2.9.1 Batching methods
            • 1.2.5.2.9.1.1 Batch
            • 1.2.5.2.9.1.2 JDF
            • 1.2.5.2.9.1.3 List
            • 1.2.5.2.9.1.4 None
            • 1.2.5.2.9.1.5 Number
            • 1.2.5.2.9.1.6 Number of sets
            • 1.2.5.2.9.1.7 Pages
            • 1.2.5.2.9.1.8 Pages in sets
            • 1.2.5.2.9.1.9 Pattern
            • 1.2.5.2.9.1.10 Sets by time
            • 1.2.5.2.9.1.11 Time
            • 1.2.5.2.9.1.12 Overrides files
            • 1.2.5.2.9.1.13 List files
        • 1.2.5.2.10 Preparing to receive XML
        • 1.2.5.2.11 Preparing to receive JSON
        • 1.2.5.2.12 Configuring to submit jobs from the Main page
        • 1.2.5.2.13 Submitting jobs in the Submit Job portlet
      • 1.2.5.3 Importing WSDL files
      • 1.2.5.4 Preparing to retrieve REST web services input
        • 1.2.5.4.1 Using a REST web service to authenticate with an application
      • 1.2.5.5 Preparing to retrieve SOAP web services input
        • 1.2.5.5.1 Using a SOAP web service to authenticate with an application
      • 1.2.5.6 Defining input devices
        • 1.2.5.6.1 Using supplied input devices
        • 1.2.5.6.2 Copying input devices
        • 1.2.5.6.3 Creating input devices
        • 1.2.5.6.4 Setting up hot folder input devices to process batch jobs
        • 1.2.5.6.5 Defining input devices for use with transform features
      • 1.2.5.7 Defining printer objects
        • 1.2.5.7.1 Defining Ricoh PDF printer objects
        • 1.2.5.7.2 Defining AFP printer devices
        • 1.2.5.7.3 Defining PCLOut printer devices
        • 1.2.5.7.4 Defining Passthrough printer objects
        • 1.2.5.7.5 Defining Xerox PDF printer devices
        • 1.2.5.7.6 Defining Kodak PDF printer devices
        • 1.2.5.7.7 Defining Custom PDF printers
          • 1.2.5.7.7.1 Importing a custom printer definition file
          • 1.2.5.7.7.2 Defining Custom PDF printer objects
        • 1.2.5.7.8 Configuring to send jobs to a printer that uses RICOH TotalFlow Print server
          • 1.2.5.7.8.1 Setting up a RICOH TotalFlow Print server to connect with RICOH ProcessDirector
          • 1.2.5.7.8.2 Defining a Ricoh PDF printer to send jobs to RICOH TotalFlow Print server
          • 1.2.5.7.8.3 Defining a Ricoh TotalFlow printer to send jobs to RICOH TotalFlow Print server
          • 1.2.5.7.8.4 Defining an AFP Printer to send jobs to RICOH TotalFlow Print server
          • 1.2.5.7.8.5 Sending other types of jobs to a printer that uses RICOH TotalFlow Print server
          • 1.2.5.7.8.6 Configuring media for a Ricoh TotalFlow printer
          • 1.2.5.7.8.7 Configuring SNMP for printers
      • 1.2.5.8 Creating barcode formats
      • 1.2.5.9 Configuring the system to use inserters
        • 1.2.5.9.1 Configuring access to files on the computer that runs the inserter controller
        • 1.2.5.9.2 Configuring inserter controllers
          • 1.2.5.9.2.1 Configuring inserter controllers to communicate with RICOH ProcessDirector
          • 1.2.5.9.2.2 Configuring inserter controllers to write results files
        • 1.2.5.9.3 Using inserter document properties in workflows
        • 1.2.5.9.4 Enhancing files for insertion
          • 1.2.5.9.4.1 Identifying documents for insertion
          • 1.2.5.9.4.2 Creating barcodes for insertion
          • 1.2.5.9.4.3 Configuring banner pages for insertion
        • 1.2.5.9.5 Creating rules for inserter control files
        • 1.2.5.9.6 Creating rules for inserter results files
        • 1.2.5.9.7 Using scripts to send inserter control files and receive results files
        • 1.2.5.9.8 Defining inserter controller objects
          • 1.2.5.9.8.1 Using supplied inserter controller objects
          • 1.2.5.9.8.2 Creating inserter controllers
          • 1.2.5.9.8.3 Associating inserter controller objects with jobs
        • 1.2.5.9.9 Running the QuadientInserterSample workflow
        • 1.2.5.9.10 PDF workflows for the Inserter feature
        • 1.2.5.9.11 AFP workflows for the Inserter feature
      • 1.2.5.10 Configuring media
        • 1.2.5.10.1 Defining media objects
          • 1.2.5.10.1.1 Creating media objects automatically
          • 1.2.5.10.1.2 Creating media objects manually
          • 1.2.5.10.1.3 Using supplied media objects
          • 1.2.5.10.1.4 Copying media objects
          • 1.2.5.10.1.5 Using media with electronic forms
        • 1.2.5.10.2 Setting tolerances for media objects
        • 1.2.5.10.3 Configuring printers to automatically match media
        • 1.2.5.10.4 Media detection
        • 1.2.5.10.5 Configuring to send media product IDs to Ricoh PDF printers
      • 1.2.5.11 Defining locations
        • 1.2.5.11.1 Creating locations
        • 1.2.5.11.2 Copying locations
      • 1.2.5.12 Preparing to use workflows
        • 1.2.5.12.1 Creating a workflow
        • 1.2.5.12.2 Adding conditional processing to a workflow
        • 1.2.5.12.3 Renaming a step in a workflow
        • 1.2.5.12.4 Creating a step chain
        • 1.2.5.12.5 Copying step templates
        • 1.2.5.12.6 Setting job defaults in a workflow
        • 1.2.5.12.7 Tuning step templates
        • 1.2.5.12.8 Creating step resources
        • 1.2.5.12.9 Hints for using step templates
        • 1.2.5.12.10 Adding a step that makes a job wait
        • 1.2.5.12.11 Assigning workflows
        • 1.2.5.12.12 Associating service policies with workflows
        • 1.2.5.12.13 Replacing your control files with the sample files
        • 1.2.5.12.14 Workflows for printing
          • 1.2.5.12.14.1 Defining a workflow to print a job
          • 1.2.5.12.14.2 Defining a workflow to copy a file to a printer hot folder
          • 1.2.5.12.14.3 Defining a workflow to print to a Passthrough Printer
          • 1.2.5.12.14.4 Printing PDF and PostScript files on the InfoPrint 5000 printer Models AS1 and AD1/2
            • 1.2.5.12.14.4.1 Verifying that Samba open source client is installed
            • 1.2.5.12.14.4.2 Defining a workflow to submit a file to an InfoPrint 5000 hot folder
            • 1.2.5.12.14.4.3 Connecting to the InfoPrint 5000 hot folder
        • 1.2.5.12.15 Holding jobs
        • 1.2.5.12.16 External steps
          • 1.2.5.12.16.1 Setting up external programs
          • 1.2.5.12.16.2 Setting up step templates for external steps
            • 1.2.5.12.16.2.1 Setting up step templates for external steps that use the command line or control files
            • 1.2.5.12.16.2.2 Setting up step templates for external steps that use hot folders
          • 1.2.5.12.16.3 Setting up workflows for external steps
          • 1.2.5.12.16.4 Testing external step processing
        • 1.2.5.12.17 Defining a workflow with preview printing
        • 1.2.5.12.18 Setting up a workflow that uses a Reformat step restart type
        • 1.2.5.12.19 Adding steps to process deleted jobs
        • 1.2.5.12.20 Adding steps to encrypt PDF files
        • 1.2.5.12.21 Adding steps to decrypt PDF files
        • 1.2.5.12.22 Defining workflows to process XML
        • 1.2.5.12.23 Defining an error path in a workflow
        • 1.2.5.12.24 Calling a REST web service from a workflow
        • 1.2.5.12.25 Calling a SOAP web service from a workflow
        • 1.2.5.12.26 Defining a workflow that sends jobs to be transformed
        • 1.2.5.12.27 Defining workflows or printers that use a color mapping table
        • 1.2.5.12.28 Defining a workflow to print AFP data to a PCL printer
          • 1.2.5.12.28.1 Processing concerns when using PCLOut printers
        • 1.2.5.12.29 Workflow to print jobs created in the Documents table
        • 1.2.5.12.30 Adding a step to convert XML elements into document properties
        • 1.2.5.12.31 Grouping child jobs
        • 1.2.5.12.32 Configuring steps to identify documents in AFP files
        • 1.2.5.12.33 Adding steps to index AFP files
        • 1.2.5.12.34 Adding steps to edit AFP files
        • 1.2.5.12.35 Adding steps to fill white space in AFP files
      • 1.2.5.13 Copying objects from another system
      • 1.2.5.14 Creating and activating custom properties
      • 1.2.5.15 Applying custom values
      • 1.2.5.16 AFP resources in RICOH ProcessDirector
        • 1.2.5.16.1 Identifying AFP resource directories to RICOH ProcessDirector
        • 1.2.5.16.2 Search order for AFP resource extensions
        • 1.2.5.16.3 Job properties and AFP form definitions
        • 1.2.5.16.4 Color mapping table source and output files
          • 1.2.5.16.4.1 Parts of a color mapping table
            • 1.2.5.16.4.1.1 Using source groups
            • 1.2.5.16.4.1.2 Using target groups
          • 1.2.5.16.4.2 Creating a color mapping table (example)
      • 1.2.5.17 Setting up user exit programs
      • 1.2.5.18 Banner pages
        • 1.2.5.18.1 AFP banner pages
          • 1.2.5.18.1.1 Setting up AFP printers to print banner pages
          • 1.2.5.18.1.2 Updating properties for AFP banner pages
          • 1.2.5.18.1.3 Updating the coded font and code page mappings for AFP banner pages
          • 1.2.5.18.1.4 Obtaining and using coded fonts for Japanese AFP banner pages
          • 1.2.5.18.1.5 Changing the appearance of AFP banner pages
          • 1.2.5.18.1.6 Printing barcodes on AFP banner pages
        • 1.2.5.18.2 PDF banner pages
          • 1.2.5.18.2.1 Setting up Ricoh PDF or Custom PDF printers to print PDF banner pages
          • 1.2.5.18.2.2 Setting up Passthrough printers to print PDF banner pages
          • 1.2.5.18.2.3 Setting up workflows to print PDF banner pages
          • 1.2.5.18.2.4 Formatting PDF banner pages
          • 1.2.5.18.2.5 Setting up Kodak PDF printers to print PDF banner pages
          • 1.2.5.18.2.6 Setting up Xerox PDF printers to print PDF banner pages
      • 1.2.5.19 Email and progress updates
        • 1.2.5.19.1 Configuring to send email during processing
        • 1.2.5.19.2 Emailing files during job processing
        • 1.2.5.19.3 Emailing documents during job processing
        • 1.2.5.19.4 Setting up the system to use an alternate email server
        • 1.2.5.19.5 Progress updates
      • 1.2.5.20 Notifications
        • 1.2.5.20.1 Email
          • 1.2.5.20.1.1 Changing your email address
          • 1.2.5.20.1.2 Setting up email notifications
          • 1.2.5.20.1.3 Creating email notifications
        • 1.2.5.20.2 History record
          • 1.2.5.20.2.1 Defining history record notifications
        • 1.2.5.20.3 Web service notifications
          • 1.2.5.20.3.1 Preparing to send status to REST web services
          • 1.2.5.20.3.2 Preparing to send status to a SOAP web service
        • 1.2.5.20.4 Copying notification objects
      • 1.2.5.21 Configuring control files for job audit information
      • 1.2.5.22 Configuring to send jobs to Ultimate Impostrip®
      • 1.2.5.23 Setting up the FusionPro Connect feature
        • 1.2.5.23.1 Configuring RICOH ProcessDirector to work with FusionPro
        • 1.2.5.23.2 Configuring to process jobs with FusionPro
        • 1.2.5.23.3 Running the FusionPro sample workflow
      • 1.2.5.24 Setting up datastream transforms
        • 1.2.5.24.1 Transforming line data to AFP
          • 1.2.5.24.1.1 Configuring line data transform steps
          • 1.2.5.24.1.2 Configuring to use inline resources with line data jobs
        • 1.2.5.24.2 Activating the Adobe PDF Print Engine conversion program
        • 1.2.5.24.3 Setting up user exit programs
        • 1.2.5.24.4 Configuring for the RICOH Transform features
        • 1.2.5.24.5 Configuring for the Advanced Transform feature
          • 1.2.5.24.5.1 Creating workflows that use input and output transforms
          • 1.2.5.24.5.2 Creating a workflow that transforms AFP or PostScript input to PDF output with media information
            • 1.2.5.24.5.2.1 Mapping AFP or PostScript media names to RICOH ProcessDirector media names
      • 1.2.5.25 Setting up Deadline Tracker
        • 1.2.5.25.1 Defining expected work
        • 1.2.5.25.2 Setting deadlines for jobs
        • 1.2.5.25.3 Setting estimated durations for steps in a workflow
        • 1.2.5.25.4 Setting up service policies
          • 1.2.5.25.4.1 Using supplied service policies
          • 1.2.5.25.4.2 Creating service policies
          • 1.2.5.25.4.3 Copying service policies
          • 1.2.5.25.4.4 Associating service policies with workflows
        • 1.2.5.25.5 Setting up no-service periods
          • 1.2.5.25.5.1 Using supplied no-service periods
          • 1.2.5.25.5.2 Creating no-service periods
      • 1.2.5.26 Configuring to use Reports
        • 1.2.5.26.1 Configuring to connect to the Reports database
        • 1.2.5.26.2 Configuring data collectors
        • 1.2.5.26.3 Adding steps that store property values in the Reports database
        • 1.2.5.26.4 Configuring to extract data to a remote server
        • 1.2.5.26.5 Uploading data using data transmitters
        • 1.2.5.26.6 Removing expired data from the Reports database
      • 1.2.5.27 Setting up to send data to RICOH Supervisor
        • 1.2.5.27.1 Hints for using RICOH ProcessDirector data in RICOH Supervisor
      • 1.2.5.28 Setting up RICOH ProcessDirector and Avanti Slingshot to exchange information
        • 1.2.5.28.1 Configuring Slingshot to submit jobs to RICOH ProcessDirector
        • 1.2.5.28.2 Setting up a hot folder input device to process Slingshot jobs
        • 1.2.5.28.3 Modifying a workflow to send order information to Slingshot
        • 1.2.5.28.4 Defining Avanti Slingshot Connect cost centers
        • 1.2.5.28.5 Assigning a cost center and job color to report to a printer
        • 1.2.5.28.6 Configuring to send job color information to Slingshot
        • 1.2.5.28.7 Sending ink usage data to Avanti Slingshot
        • 1.2.5.28.8 Sending job status information to Avanti Slingshot
        • 1.2.5.28.9 Modifying a workflow to send job information to Slingshot
      • 1.2.5.29 Setting up the Quadient Inspire Connect feature
        • 1.2.5.29.1 Setting up step templates to send jobs to Quadient Inspire Designer
        • 1.2.5.29.2 Configuring to work with Quadient Inspire Designer for AFP print jobs
          • 1.2.5.29.2.1 Defining a workflow to send AFP jobs to Quadient Inspire Designer
        • 1.2.5.29.3 Configuring to work with Quadient Inspire Designer for PDF print jobs
          • 1.2.5.29.3.1 Defining a workflow to send PDF jobs to Quadient Inspire Designer
      • 1.2.5.30 Setting up to use electronic forms
        • 1.2.5.30.1 Adding electronic forms to media objects
        • 1.2.5.30.2 Running the sample workflow that uses electronic forms to print jobs
        • 1.2.5.30.3 Running the sample workflow that uses electronic forms to print jobs with documents
        • 1.2.5.30.4 Modifying a workflow to use electronic forms with PDF jobs
        • 1.2.5.30.5 Modifying a workflow to use electronic forms with AFP jobs
      • 1.2.5.31 Configuring document processing features
        • 1.2.5.31.1 Defining custom document properties
        • 1.2.5.31.2 Naming custom document properties in more than one language
          • 1.2.5.31.2.1 Considerations for a system with more than one language
        • 1.2.5.31.3 Updating custom document properties
        • 1.2.5.31.4 Maximizing the performance of document properties files
        • 1.2.5.31.5 Configuring AFP Support for documents
          • 1.2.5.31.5.1 Setting up to use documents in AFP jobs
          • 1.2.5.31.5.2 Configuring steps to identify documents in AFP files
          • 1.2.5.31.5.3 Workflow to split AFP jobs by size
          • 1.2.5.31.5.4 Workflow to split jobs by document property
        • 1.2.5.31.6 Working with sample AFP files
          • 1.2.5.31.6.1 Displaying sample AFP files
          • 1.2.5.31.6.2 Creating and updating control files
          • 1.2.5.31.6.3 Identifying AFP resource directories
          • 1.2.5.31.6.4 Mapping fonts for AFP files
            • 1.2.5.31.6.4.1 Using font-mapping files to map fonts
            • 1.2.5.31.6.4.2 Creating font mappings from text blocks
            • 1.2.5.31.6.4.3 Modifying font mappings from text blocks
            • 1.2.5.31.6.4.4 Changing the default code page encoding
          • 1.2.5.31.6.5 Enabling object selection in sample AFP files
          • 1.2.5.31.6.6 Showing page information in sample AFP files
          • 1.2.5.31.6.7 Specifying a form definition
          • 1.2.5.31.6.8 Configuring and running a set of filters
          • 1.2.5.31.6.9 Creating barcodes with AFP Enhancer
          • 1.2.5.31.6.10 Creating text with AFP Enhancer
          • 1.2.5.31.6.11 Creating hidden areas with AFP Enhancer
          • 1.2.5.31.6.12 Modifying or deleting AFP Enhancer definitions
          • 1.2.5.31.6.13 Editing AFP files
            • 1.2.5.31.6.13.1 Creating barcodes
              • 1.2.5.31.6.13.1.1 Type tab
              • 1.2.5.31.6.13.1.2 Data tab for Code 39, Data Matrix, Interleaved 2-of-5, PDF417, POSTNET, and QR Code barcodes
              • 1.2.5.31.6.13.1.3 Data tab for IMBs
              • 1.2.5.31.6.13.1.4 Position tab
            • 1.2.5.31.6.13.2 Replacing POSTNET barcodes with IMBs
              • 1.2.5.31.6.13.2.1 Type tab for IMBs
              • 1.2.5.31.6.13.2.2 Data tab for IMBs
              • 1.2.5.31.6.13.2.3 Position tab for IMBs
            • 1.2.5.31.6.13.3 Creating IMB serial number files
            • 1.2.5.31.6.13.4 Creating conditions between barcode definitions
            • 1.2.5.31.6.13.5 Creating hidden areas
            • 1.2.5.31.6.13.6 Creating text with AFP Editor
            • 1.2.5.31.6.13.7 Modifying or deleting AFP Editor definitions
              • 1.2.5.31.6.13.7.1 Modifying barcodes
              • 1.2.5.31.6.13.7.2 Deleting barcodes
              • 1.2.5.31.6.13.7.3 Modifying conditions between barcode definitions
              • 1.2.5.31.6.13.7.4 Deleting conditions between barcode definitions
              • 1.2.5.31.6.13.7.5 Modifying hidden areas
              • 1.2.5.31.6.13.7.6 Deleting hidden areas
              • 1.2.5.31.6.13.7.7 Modifying text strings
              • 1.2.5.31.6.13.7.8 Deleting text strings
            • 1.2.5.31.6.13.8 Adding steps to edit AFP files
          • 1.2.5.31.6.14 Indexing AFP files
            • 1.2.5.31.6.14.1 Creating page groups
              • 1.2.5.31.6.14.1.1 Creating page groups of fixed length
              • 1.2.5.31.6.14.1.2 Creating page groups with triggers
              • 1.2.5.31.6.14.1.3 Creating page groups when white space is found
              • 1.2.5.31.6.14.1.4 Defining header and trailer pages
            • 1.2.5.31.6.14.2 Defining supplemental pages
              • 1.2.5.31.6.14.2.1 Creating triggers for supplemental pages
              • 1.2.5.31.6.14.2.2 Creating index tags on supplemental pages
            • 1.2.5.31.6.14.3 Creating index tags
              • 1.2.5.31.6.14.3.1 Creating index tags for text blocks
              • 1.2.5.31.6.14.3.2 Creating index tags in areas
              • 1.2.5.31.6.14.3.3 Creating index tags in address areas
              • 1.2.5.31.6.14.3.4 Creating index tags from NOP records
            • 1.2.5.31.6.14.4 Working with page-level indexes
              • 1.2.5.31.6.14.4.1 Creating page-level triggers
              • 1.2.5.31.6.14.4.2 Creating page-level indexes
              • 1.2.5.31.6.14.4.3 Copying or moving page-level indexes to page groups
            • 1.2.5.31.6.14.5 Modifying or deleting AFP Indexer definitions
              • 1.2.5.31.6.14.5.1 Modifying triggers
              • 1.2.5.31.6.14.5.2 Deleting triggers
              • 1.2.5.31.6.14.5.3 Modifying index tags for text blocks
              • 1.2.5.31.6.14.5.4 Modifying index tags in areas
              • 1.2.5.31.6.14.5.5 Modifying index tags in address areas
              • 1.2.5.31.6.14.5.6 Deleting index tags
            • 1.2.5.31.6.14.6 Using existing page groups and index tags
            • 1.2.5.31.6.14.7 Editing text for triggers and index tags
            • 1.2.5.31.6.14.8 Managing comments
            • 1.2.5.31.6.14.9 Adding steps to index AFP files
          • 1.2.5.31.6.15 Adding content to white space in AFP files
            • 1.2.5.31.6.15.1 Creating definitions for known white space
            • 1.2.5.31.6.15.2 Creating definitions by searching for white space
            • 1.2.5.31.6.15.3 Modifying or deleting white space definitions
              • 1.2.5.31.6.15.3.1 Modifying known white space definitions
              • 1.2.5.31.6.15.3.2 Modifying white space defined from a search
              • 1.2.5.31.6.15.3.3 Deleting white space definitions
            • 1.2.5.31.6.15.4 Assigning content to white space
              • 1.2.5.31.6.15.4.1 Creating rules for assigning content
              • 1.2.5.31.6.15.4.2 Inserting content text
              • 1.2.5.31.6.15.4.3 Inserting content images
              • 1.2.5.31.6.15.4.4 Modifying content text
              • 1.2.5.31.6.15.4.5 Modifying content images
              • 1.2.5.31.6.15.4.6 Creating rule conditions for content
              • 1.2.5.31.6.15.4.7 Modifying rule conditions for content
              • 1.2.5.31.6.15.4.8 Deleting content from white space
            • 1.2.5.31.6.15.5 Adding steps to fill white space in AFP files
          • 1.2.5.31.6.16 Customizing properties for AFP files
            • 1.2.5.31.6.16.1 Linking custom properties to index tags
            • 1.2.5.31.6.16.2 Defining link options for properties
            • 1.2.5.31.6.16.3 Editing text for index tags linked to properties
            • 1.2.5.31.6.16.4 Configuring steps to identify documents in AFP files
        • 1.2.5.31.7 Using RICOH ProcessDirector Plug-in for Adobe Acrobat
          • 1.2.5.31.7.1 RICOH ProcessDirector Plug-in for Adobe Acrobat
            • 1.2.5.31.7.1.1 Page groups
            • 1.2.5.31.7.1.2 Document properties
            • 1.2.5.31.7.1.3 Conditional processing
            • 1.2.5.31.7.1.4 Markup
            • 1.2.5.31.7.1.5 Control files
            • 1.2.5.31.7.1.6 Sample PDF files
          • 1.2.5.31.7.2 Adding the plug-in icon to the Acrobat quick launch bar
          • 1.2.5.31.7.3 Preferences
          • 1.2.5.31.7.4 Units of measure
          • 1.2.5.31.7.5 Loading RICOH ProcessDirector document properties
          • 1.2.5.31.7.6 Loading media objects
          • 1.2.5.31.7.7 User interface
            • 1.2.5.31.7.7.1 Fields in the RICOH ProcessDirector Plug-in for Adobe Acrobat cut off values
          • 1.2.5.31.7.8 Previewing markup
          • 1.2.5.31.7.9 Working with control files
          • 1.2.5.31.7.10 Modifying markup definitions
          • 1.2.5.31.7.11 Defining a page group
          • 1.2.5.31.7.12 Working with document properties
            • 1.2.5.31.7.12.1 Defining a document property
            • 1.2.5.31.7.12.2 Defining multiple document properties
            • 1.2.5.31.7.12.3 Defining an address block
            • 1.2.5.31.7.12.4 Viewing document property values
            • 1.2.5.31.7.12.5 Saving document property values
          • 1.2.5.31.7.13 Working with rules
            • 1.2.5.31.7.13.1 Pre-defined rules
            • 1.2.5.31.7.13.2 Conditional triggers
            • 1.2.5.31.7.13.3 Using job properties or document properties in rules
            • 1.2.5.31.7.13.4 Using statistics in rules
            • 1.2.5.31.7.13.5 Defining a rule
            • 1.2.5.31.7.13.6 Defining a conditional trigger
            • 1.2.5.31.7.13.7 Managing rules
          • 1.2.5.31.7.14 Adding markup to a PDF file
            • 1.2.5.31.7.14.1 Adding a barcode to a PDF file
            • 1.2.5.31.7.14.2 Adding OMR marks to a PDF file
            • 1.2.5.31.7.14.3 Adding an image to a PDF file
            • 1.2.5.31.7.14.4 Hiding an area in a PDF file
            • 1.2.5.31.7.14.5 Adding text to a PDF file
          • 1.2.5.31.7.15 Working with page inserts
            • 1.2.5.31.7.15.1 Inserting pages from other PDF files
          • 1.2.5.31.7.16 Media and finishing
            • 1.2.5.31.7.16.1 Managing media and finishing options
            • 1.2.5.31.7.16.2 Selecting media and finishing options
        • 1.2.5.31.8 Configuring the PDF Document Support feature
          • 1.2.5.31.8.1 Setting up to use documents in PDF jobs
          • 1.2.5.31.8.2 Configuring steps to identify documents in PDF files
          • 1.2.5.31.8.3 Setting up to process sets of files containing PDF documents and data
          • 1.2.5.31.8.4 PDF workflow to apply markup
          • 1.2.5.31.8.5 Workflow to split PDF jobs by size
          • 1.2.5.31.8.6 Workflow to split PDF jobs by document property
          • 1.2.5.31.8.7 Using steps that change the PDF data in a workflow
        • 1.2.5.31.9 Setting a maximum for document search results
      • 1.2.5.32 Setting up to pull documents from a job
        • 1.2.5.32.1 Running the sample workflow for suppressing PDF documents
        • 1.2.5.32.2 Running the sample workflow for suppressing AFP documents
        • 1.2.5.32.3 Setting up a workflow that processes a pull list
      • 1.2.5.33 Setting up to reconcile jobs manually
      • 1.2.5.34 Setting up to exchange data with web services
        • 1.2.5.34.1 Running the sample workflow for processing orders retrieved from REST web services
      • 1.2.5.35 Setting up to process orders from MarcomCentral
        • 1.2.5.35.1 Running the sample workflows for processing orders retrieved from MarcomCentral
        • 1.2.5.35.2 Planning how to process orders from your MarcomCentral store
        • 1.2.5.35.3 Preparing to call MarcomCentral web services
        • 1.2.5.35.4 Preparing to retrieve orders from MarcomCentral
        • 1.2.5.35.5 Defining a workflow to process MarcomCentral orders
        • 1.2.5.35.6 Defining a workflow to process MarcomCentral job tickets
        • 1.2.5.35.7 Preparing to send status to MarcomCentral
        • 1.2.5.35.8 Retrieving and processing orders from your MarcomCentral store
      • 1.2.5.36 Setting up the Archive feature
        • 1.2.5.36.1 Running the Archive sample workflow
        • 1.2.5.36.2 Planning for retention of job and document data
        • 1.2.5.36.3 Tuning for search and storage performance
        • 1.2.5.36.4 Creating repositories
        • 1.2.5.36.5 Defining history record notifications
        • 1.2.5.36.6 Enhancing PDF files for Archive
        • 1.2.5.36.7 Enhancing AFP files for Archive
        • 1.2.5.36.8 Creating an associated properties file
        • 1.2.5.36.9 Workflows that store jobs and data in a repository
          • 1.2.5.36.9.1 Creating a workflow to store jobs, job properties, and job history in a repository
          • 1.2.5.36.9.2 Creating a workflow to store PDF jobs and documents in a repository
          • 1.2.5.36.9.3 Creating a workflow to store AFP jobs and documents in a repository
      • 1.2.5.37 Setting up the Postal Enablement feature
        • 1.2.5.37.1 Running the PrintAndMailJob sample workflow
        • 1.2.5.37.2 Running the sample workflows for qualified/non-qualified mail
        • 1.2.5.37.3 Creating a workflow to exchange data with postal software
        • 1.2.5.37.4 Enhancing PDF files for Postal Enablement
        • 1.2.5.37.5 Enhancing AFP files for Postal Enablement
      • 1.2.5.38 Setting up the Automated Verification feature
        • 1.2.5.38.1 Running the Automated Verification sample workflow
        • 1.2.5.38.2 Creating barcode readers
        • 1.2.5.38.3 Defining a workflow that uses barcodes to track jobs
        • 1.2.5.38.4 Enhancing PDF files for Automated Verification
        • 1.2.5.38.5 Enhancing AFP files for Automated Verification
        • 1.2.5.38.6 Customizing the Verification recipient document property for PDF files
        • 1.2.5.38.7 Customizing the Verification recipient document property for AFP files
      • 1.2.5.39 Setting up the Preference Management feature
        • 1.2.5.39.1 Running the sample workflow for managing output preferences
        • 1.2.5.39.2 Defining document properties for use with a preferences file
        • 1.2.5.39.3 Making a preferences file available to the system
        • 1.2.5.39.4 Defining document property mapping objects
        • 1.2.5.39.5 Setting up a workflow that uses an external preferences file
    • 1.2.6 Managing system objects
      • 1.2.6.1 Viewing object properties
      • 1.2.6.2 Updating object properties
      • 1.2.6.3 Deleting objects
      • 1.2.6.4 Exporting objects
        • 1.2.6.4.1 Exporting media with electronic forms
      • 1.2.6.5 Viewing object logs
      • 1.2.6.6 Enabling objects
      • 1.2.6.7 Disabling objects
      • 1.2.6.8 Compiling a list of objects and their properties
      • 1.2.6.9 RICOH ProcessDirector servers
        • 1.2.6.9.1 Starting and stopping servers
          • 1.2.6.9.1.1 Starting the base product and secondary servers
            • 1.2.6.9.1.1.1 Deactivating the base product or secondary server autostart script
            • 1.2.6.9.1.1.2 Activating the primary or secondary server autostart script
          • 1.2.6.9.1.2 Starting an application server
          • 1.2.6.9.1.3 Starting and stopping Docker and Podman container secondary servers
          • 1.2.6.9.1.4 Stopping the base product and secondary servers
          • 1.2.6.9.1.5 Stopping an application server
        • 1.2.6.9.2 Updating a primary computer host name or IP address
        • 1.2.6.9.3 Recovering from an unplanned outage
        • 1.2.6.9.4 Moving processing to and from a failover server
      • 1.2.6.10 Input devices
        • 1.2.6.10.1 Customizing the Input Devices portlet
        • 1.2.6.10.2 Connecting and disconnecting input devices
      • 1.2.6.11 Input files
        • 1.2.6.11.1 Batching all input files
        • 1.2.6.11.2 Displaying submitted input files
        • 1.2.6.11.3 Manually assigning a workflow to an input file
        • 1.2.6.11.4 Submitting a batch of input files manually
        • 1.2.6.11.5 Deleting input files
      • 1.2.6.12 Barcode readers
        • 1.2.6.12.1 Connecting and disconnecting barcode readers
      • 1.2.6.13 Orders
        • 1.2.6.13.1 Adding and deleting jobs in an order
        • 1.2.6.13.2 Setting the due date for an order
        • 1.2.6.13.3 Setting the priority for an order
        • 1.2.6.13.4 Stopping, continuing, and deleting orders
      • 1.2.6.14 Printers
        • 1.2.6.14.1 Customizing the Printers portlet
        • 1.2.6.14.2 Viewing printer status
        • 1.2.6.14.3 Starting and stopping printers
        • 1.2.6.14.4 Spacing a job on the printer
        • 1.2.6.14.5 Viewing and updating the media ready in printer input trays
        • 1.2.6.14.6 Shutting down printers
      • 1.2.6.15 Working with data in the Reports database
        • 1.2.6.15.1 Connecting to the Reports database
        • 1.2.6.15.2 Exporting data in the Reports database to a CSV file
      • 1.2.6.16 Repositories
        • 1.2.6.16.1 Changing the retention period for a repository
        • 1.2.6.16.2 Changing the folder location for a repository
    • 1.2.7 Working with jobs
      • 1.2.7.1 Finding jobs in the system
        • 1.2.7.1.1 Finding jobs using a user-defined filter
        • 1.2.7.1.2 Finding jobs that are scheduled to a printer
        • 1.2.7.1.3 Finding late jobs
        • 1.2.7.1.4 Finding jobs ready to load on an inserter
        • 1.2.7.1.5 Finding jobs waiting to complete insertion
        • 1.2.7.1.6 Finding jobs waiting for reconciliation
      • 1.2.7.2 Viewing job information
        • 1.2.7.2.1 Viewing and changing properties of a job
        • 1.2.7.2.2 Custom job properties
        • 1.2.7.2.3 Viewing the JDF job ticket
        • 1.2.7.2.4 Viewing and changing page exceptions
        • 1.2.7.2.5 Tracking the progress of a job
        • 1.2.7.2.6 Viewing the status of a job
        • 1.2.7.2.7 Viewing checkpoints and deadlines
      • 1.2.7.3 Starting and restarting jobs
        • 1.2.7.3.1 Holding jobs
        • 1.2.7.3.2 Sending jobs to a specific printer
        • 1.2.7.3.3 Adding or removing scheduling properties
        • 1.2.7.3.4 Sending a preset request with a job
        • 1.2.7.3.5 Moving a job to a different printer
        • 1.2.7.3.6 Moving a job to a different processing step
        • 1.2.7.3.7 Scheduling a job using Output format
        • 1.2.7.3.8 Changing the workflow for a job
        • 1.2.7.3.9 Reprinting jobs
        • 1.2.7.3.10 Replacing a file in a job
        • 1.2.7.3.11 Printing from a specific point in a job
        • 1.2.7.3.12 Making jobs process and print sooner
        • 1.2.7.3.13 Promoting a job ahead of other jobs on the system
      • 1.2.7.4 Reconciling jobs
        • 1.2.7.4.1 Reconciling jobs manually
      • 1.2.7.5 Monitoring for expected jobs
      • 1.2.7.6 Inserting and reconciling jobs
        • 1.2.7.6.1 Completing insertion for a job
      • 1.2.7.7 Preview printing
        • 1.2.7.7.1 Working with preview print jobs
      • 1.2.7.8 Viewing jobs
        • 1.2.7.8.1 AFP viewer controls
        • 1.2.7.8.2 PDF viewer controls
        • 1.2.7.8.3 Defining custom fonts and TrueType fonts
          • 1.2.7.8.3.1 Editing the code page definition file
          • 1.2.7.8.3.2 Editing the character set definition file
          • 1.2.7.8.3.3 Editing the coded font definition file
          • 1.2.7.8.3.4 Editing the TrueType font definition file
          • 1.2.7.8.3.5 Editing the Type 1 and Type 0 font map
      • 1.2.7.9 Downloading print files from jobs
      • 1.2.7.10 Working with jobs when using document processing features
        • 1.2.7.10.1 Considerations with the Process Again action
        • 1.2.7.10.2 Considerations with the Print Again action
      • 1.2.7.11 Submitting jobs when using Avanti Slingshot
      • 1.2.7.12 Working with jobs when using Deadline Tracker
        • 1.2.7.12.1 Setting, changing, or removing job deadlines
        • 1.2.7.12.2 Getting a job back on schedule
        • 1.2.7.12.3 Tracking the progress of a job using Deadline Tracker
      • 1.2.7.13 Working with jobs when using Archive
        • 1.2.7.13.1 Retrieving documents, jobs, and history information from a repository
        • 1.2.7.13.2 Viewing a document or job retrieved from a repository
        • 1.2.7.13.3 Viewing and exporting properties and history information
        • 1.2.7.13.4 Submitting a retrieved document as a new job
      • 1.2.7.14 Working with jobs when using Automated Verification
        • 1.2.7.14.1 Completing the barcode step for a job
        • 1.2.7.14.2 Resolving invalid scans
      • 1.2.7.15 Logging job information before the job completes
      • 1.2.7.16 Moving jobs to the next step
      • 1.2.7.17 Restarting jobs at the current step
      • 1.2.7.18 Stopping a job or a group of jobs
      • 1.2.7.19 Deleting jobs
    • 1.2.8 Working with documents
      • 1.2.8.1 Finding documents in the system
        • 1.2.8.1.1 Finding documents by properties
        • 1.2.8.1.2 Finding documents by scanning barcodes
      • 1.2.8.2 Viewing documents
      • 1.2.8.3 Viewing document properties
      • 1.2.8.4 Creating jobs to process documents
      • 1.2.8.5 Emailing documents during job processing
      • 1.2.8.6 Finding the jobs associated with documents
    • 1.2.9 Performance
      • 1.2.9.1 Defining secondary servers on the primary computer
      • 1.2.9.2 Using multiple file systems to distribute spool I/O on primary computer
        • 1.2.9.2.1 Configuring a Linux secondary computer to mount a new spool directory
      • 1.2.9.3 Tuning Java memory allocation
      • 1.2.9.4 Scheduling automatic maintenance
      • 1.2.9.5 Compressing files
      • 1.2.9.6 Performance and capacity considerations with document processing features
        • 1.2.9.6.1 Document properties and document management
        • 1.2.9.6.2 Memory usage
        • 1.2.9.6.3 Setting the maximum number of open files (optional)
        • 1.2.9.6.4 Defining the JVM memory pool allocation
    • 1.2.10 Security
      • 1.2.10.1 Defining user names
        • 1.2.10.1.1 Adding users
        • 1.2.10.1.2 Copying a user
        • 1.2.10.1.3 Changing group membership for a user
        • 1.2.10.1.4 Giving a user system user authority
      • 1.2.10.2 Defining security groups
        • 1.2.10.2.1 Security groups that RICOH ProcessDirector provides
        • 1.2.10.2.2 Copying a security group
        • 1.2.10.2.3 Updating properties of a group
      • 1.2.10.3 Managing passwords
        • 1.2.10.3.1 Changing your password
        • 1.2.10.3.2 Resetting the password for a user
        • 1.2.10.3.3 Setting a password expiration counter
        • 1.2.10.3.4 Changing the password for the DB2 instance user
        • 1.2.10.3.5 Enforcing password complexity
      • 1.2.10.4 Creating credentials
      • 1.2.10.5 Setting up to use LDAP authentication
      • 1.2.10.6 Communicating between RICOH ProcessDirector and the LDAP server
      • 1.2.10.7 Installing a security certificate for a website
      • 1.2.10.8 Setting up the system to use a proxy server
      • 1.2.10.9 Secure Sockets Layer and Transport Layer Security support
        • 1.2.10.9.1 Enabling Secure Sockets Layer or Transport Layer Security
      • 1.2.10.10 Managing access to objects using locations
      • 1.2.10.11 Restricting use of the LPD protocol to submit jobs
      • 1.2.10.12 Creating directory lists and rules for fapolicyd
    • 1.2.11 Troubleshooting and support
      • 1.2.11.1 Troubleshooting
        • 1.2.11.1.1 Problems
          • 1.2.11.1.1.1 Starting or restarting
            • 1.2.11.1.1.1.1 Resetting the system
            • 1.2.11.1.1.1.2 Web server not restarting automatically
            • 1.2.11.1.1.1.3 Startup fails to connect to DB2 database with message SQL30082N
          • 1.2.11.1.1.2 Logging in or logging out
            • 1.2.11.1.1.2.1 Cannot log in to RICOH ProcessDirector
            • 1.2.11.1.1.2.2 New user logs previous user off
          • 1.2.11.1.1.3 Using the user interface
            • 1.2.11.1.1.3.1 User interface freezes
            • 1.2.11.1.1.3.2 Unexpected results with portlets on the Main page
            • 1.2.11.1.1.3.3 User interface does not show printers or input devices
          • 1.2.11.1.1.4 Creating and configuring objects
            • 1.2.11.1.1.4.1 Cannot create Hot folder input device
            • 1.2.11.1.1.4.2 Cannot connect LPD input devices
            • 1.2.11.1.1.4.3 Export file is not created
            • 1.2.11.1.1.4.4 Objects missing from export
            • 1.2.11.1.1.4.5 Objects are not imported
            • 1.2.11.1.1.4.6 Media objects exported to another system no longer have electronic forms
          • 1.2.11.1.1.5 Submitting jobs
            • 1.2.11.1.1.5.1 Job not appearing in Jobs table
              • 1.2.11.1.1.5.1.1 Job sent using Download for z/OS or AFP Download Plus
              • 1.2.11.1.1.5.1.2 Job copied to a hot folder
              • 1.2.11.1.1.5.1.3 Job sent using the LPD protocol
                • 1.2.11.1.1.5.1.3.1 Job sent to an LPD input device with a Linux parent server
            • 1.2.11.1.1.5.2 Job moves to error state with message AIWI0017I, return code 310
            • 1.2.11.1.1.5.3 Job name is blank in Jobs table
            • 1.2.11.1.1.5.4 Errors in Receive phase
            • 1.2.11.1.1.5.5 Batched files stay in Waiting state in Receive phase
            • 1.2.11.1.1.5.6 Large ZIP file fails in IdentifyPDFDocumentsFromZip step
            • 1.2.11.1.1.5.7 Job moves to No matching connector state in a conditional workflow
            • 1.2.11.1.1.5.8 Job processes incorrectly in a conditional workflow
            • 1.2.11.1.1.5.9 The Wait step finishes at the incorrect time
          • 1.2.11.1.1.6 Transforming jobs
            • 1.2.11.1.1.6.1 Transform features cannot find resources in some directories
            • 1.2.11.1.1.6.2 Job continues processing on Transform server
            • 1.2.11.1.1.6.3 Transformed halftone images are poor quality
            • 1.2.11.1.1.6.4 Job fails in TransformWithAdvancedFeature step
            • 1.2.11.1.1.6.5 Viewer reports PDF file structure error after transform
            • 1.2.11.1.1.6.6 Transform fails with error 100
          • 1.2.11.1.1.7 Printing jobs
            • 1.2.11.1.1.7.1 Errors when printing Cyrillic or Japanese characters on PDF banner pages
            • 1.2.11.1.1.7.2 Jobs do not print on a Ricoh PDF printer
            • 1.2.11.1.1.7.3 Jump to goes to incorrect page
            • 1.2.11.1.1.7.4 Job copied to a hot folder does not print
            • 1.2.11.1.1.7.5 Job prints on wrong printer
            • 1.2.11.1.1.7.6 Job requires a long time to stop printing
            • 1.2.11.1.1.7.7 Job moves to error state with message AIWI0017I, return code 310
            • 1.2.11.1.1.7.8 Job moves to error state with message AIWI6416E
            • 1.2.11.1.1.7.9 Job moves to error state with no message
            • 1.2.11.1.1.7.10 AFP jobs print with incorrect colors
            • 1.2.11.1.1.7.11 Job containing multiple AFP files does not print
            • 1.2.11.1.1.7.12 Recovering from printer jams
            • 1.2.11.1.1.7.13 Job moves to error state with message RPDF008E
            • 1.2.11.1.1.7.14 Job prints on incorrect media using an AFP printer
            • 1.2.11.1.1.7.15 Job prints on incorrect media using a Passthrough printer
            • 1.2.11.1.1.7.16 Job prints on incorrect media using a Ricoh PDF, Custom PDF, or Ricoh TotalFlow printer
            • 1.2.11.1.1.7.17 Printer does not use requested preset
            • 1.2.11.1.1.7.18 Jobs do not print with electronic forms
            • 1.2.11.1.1.7.19 Data does not print correctly on electronic forms
            • 1.2.11.1.1.7.20 Page data is combined with the wrong electronic forms
            • 1.2.11.1.1.7.21 Jobs with electronic forms print on the wrong paper
            • 1.2.11.1.1.7.22 Whole job reprints instead of selected pages
            • 1.2.11.1.1.7.23 Job moves to No matching device state
            • 1.2.11.1.1.7.24 Job moves to No matching media state
            • 1.2.11.1.1.7.25 Job moves to Device unavailable state
            • 1.2.11.1.1.7.26 Job in Status changed on printer state
            • 1.2.11.1.1.7.27 Printing a large PDF file causes an out of memory message or slow processing
            • 1.2.11.1.1.7.28 Errors in jobs for WPM Web
            • 1.2.11.1.1.7.29 Incorrect characters in document properties from PDF files
          • 1.2.11.1.1.8 Using job resources
            • 1.2.11.1.1.8.1 Font not found error
            • 1.2.11.1.1.8.2 Resources cannot be found
            • 1.2.11.1.1.8.3 Errors in barcodes that include job properties
          • 1.2.11.1.1.9 Printer does not stop
          • 1.2.11.1.1.10 Finishing jobs
            • 1.2.11.1.1.10.1 Job is punched or stapled incorrectly
            • 1.2.11.1.1.10.2 Job is not rotated
            • 1.2.11.1.1.10.3 External form definition is ignored
          • 1.2.11.1.1.11 Viewing jobs
            • 1.2.11.1.1.11.1 Font errors when viewing AFP jobs
            • 1.2.11.1.1.11.2 AFP Viewer does not display barcode
            • 1.2.11.1.1.11.3 Incorrect page displayed in viewer
            • 1.2.11.1.1.11.4 AFP viewer does not display changes specified in medium map
            • 1.2.11.1.1.11.5 Hidden text is being displayed instead of hidden in AFP viewer
            • 1.2.11.1.1.11.6 Text in AFP jobs is not highlighted in search results
            • 1.2.11.1.1.11.7 Text in a Whitespace area is not displayed in AFP viewer
            • 1.2.11.1.1.11.8 Images in a Whitespace area are not displayed in AFP Viewer
            • 1.2.11.1.1.11.9 Fixing unreadable entries in the viewer
          • 1.2.11.1.1.12 DB2 database errors
          • 1.2.11.1.1.13 Slow performance
          • 1.2.11.1.1.14 Problems caused by antivirus software
          • 1.2.11.1.1.15 Reducing file size
          • 1.2.11.1.1.16 Networking and connecting
            • 1.2.11.1.1.16.1 Host name does not match the IP address
            • 1.2.11.1.1.16.2 Network connection drops
            • 1.2.11.1.1.16.3 SNMP connection with a printer cannot be established
            • 1.2.11.1.1.16.4 Application server does not connect
            • 1.2.11.1.1.16.5 Reports database connection issues
          • 1.2.11.1.1.17 Emails are not sent or received
          • 1.2.11.1.1.18 Encrypted PDF file cannot be opened
          • 1.2.11.1.1.19 Encrypted PDF file cannot be edited
          • 1.2.11.1.1.20 Cannot access Acrobat Plug-in after successful installation
          • 1.2.11.1.1.21 Fields in the RICOH ProcessDirector Plug-in for Adobe Acrobat cut off values
          • 1.2.11.1.1.22 The Wait step finishes at the incorrect time
          • 1.2.11.1.1.23 SSL or TLS security not active
          • 1.2.11.1.1.24 Notifications are not received
            • 1.2.11.1.1.24.1 Problems with notification email configuration
            • 1.2.11.1.1.24.2 Problem with notification object configuration
          • 1.2.11.1.1.25 Emails with attached documents are not sent or received
          • 1.2.11.1.1.26 Using web services
            • 1.2.11.1.1.26.1 A web service input device does not retrieve orders when expected
          • 1.2.11.1.1.27 RICOH ProcessDirector data does not appear in RICOH Supervisor
          • 1.2.11.1.1.28 RICOH ProcessDirector data displayed in RICOH Supervisor is in a wrong time zone
          • 1.2.11.1.1.29 Problems with Archive
            • 1.2.11.1.1.29.1 Improving performance of your search
            • 1.2.11.1.1.29.2 Cannot find items in the repository
            • 1.2.11.1.1.29.3 Cannot find history information in the repository
          • 1.2.11.1.1.30 Problems with Avanti Slingshot Connect
            • 1.2.11.1.1.30.1 The system is not receiving information from Avanti Slingshot
            • 1.2.11.1.1.30.2 The system cannot find a data file for a job received from Avanti Slingshot
            • 1.2.11.1.1.30.3 Avanti Slingshot does not create orders for jobs in the system
            • 1.2.11.1.1.30.4 Avanti Slingshot is not receiving job information from the system
            • 1.2.11.1.1.30.5 Slingshot costs are incorrect
          • 1.2.11.1.1.31 Setting deadlines and estimating durations
            • 1.2.11.1.1.31.1 Jobs table does not show the correct predicted outcome
          • 1.2.11.1.1.32 Reading barcodes
            • 1.2.11.1.1.32.1 Job leaves Reading barcodes state too soon
            • 1.2.11.1.1.32.2 Job stays in Reading barcodes state
            • 1.2.11.1.1.32.3 Auto reconciliation jobs need to be reconciled
          • 1.2.11.1.1.33 Problems with Postal Enablement
            • 1.2.11.1.1.33.1 Postal software returns incorrect values for document properties
            • 1.2.11.1.1.33.2 Properties set by conditions have incorrect values
            • 1.2.11.1.1.33.3 Jobs move to error in a Postal Enablement workflow with column headings that have double-byte characters
          • 1.2.11.1.1.34 Problems with Preference Management
            • 1.2.11.1.1.34.1 Document properties are not updated with values from preferences file
          • 1.2.11.1.1.35 License keys
            • 1.2.11.1.1.35.1 Feature is not available because its license key was not found or has expired
            • 1.2.11.1.1.35.2 Job moves to error because a license key was not found or has expired
          • 1.2.11.1.1.36 Problems with document processing
            • 1.2.11.1.1.36.1 File not found errors occur when files exist
            • 1.2.11.1.1.36.2 Document property values are missing
            • 1.2.11.1.1.36.3 Document property values are not current
            • 1.2.11.1.1.36.4 Incorrect documents are attached to emails
            • 1.2.11.1.1.36.5 Emails are sent without documents attached
            • 1.2.11.1.1.36.6 Problems with list files
            • 1.2.11.1.1.36.7 Batching of AFP files fails if original jobs use same inline resource name with different content
            • 1.2.11.1.1.36.8 Missing overlays or wrong duplex output
          • 1.2.11.1.1.37 Job processing fails in RunFusionPro step
        • 1.2.11.1.2 Messages in RICOH ProcessDirector
          • 1.2.11.1.2.1 Language of messages
          • 1.2.11.1.2.2 Viewing object logs
          • 1.2.11.1.2.3 Exporting object logs
          • 1.2.11.1.2.4 Exporting system logs
          • 1.2.11.1.2.5 Audit and message file removal
      • 1.2.11.2 Support
        • 1.2.11.2.1 Backing up and restoring RICOH ProcessDirector data
          • 1.2.11.2.1.1 Backing up data
          • 1.2.11.2.1.2 Restoring data
        • 1.2.11.2.2 Determining the RICOH ProcessDirector version
        • 1.2.11.2.3 Applying service to a DB2 server on a different computer
        • 1.2.11.2.4 System diagnostics
          • 1.2.11.2.4.1 Setting trace options
          • 1.2.11.2.4.2 Creating a data capture file
    • 1.2.12 Reference information
      • 1.2.12.1 Directory structure
      • 1.2.12.2 Supplied step templates
        • 1.2.12.2.1 AddPageExceptionsToAFP
        • 1.2.12.2.2 ApplyPreferences
        • 1.2.12.2.3 ApplyXSLTransform
        • 1.2.12.2.4 AssignJobValues
        • 1.2.12.2.5 BuildAFPFromDocuments
        • 1.2.12.2.6 BuildAFPFromZIP
        • 1.2.12.2.7 BuildExternalDocPropsFile
        • 1.2.12.2.8 BuildFileFromProperties
        • 1.2.12.2.9 BuildPDFFromDocuments
        • 1.2.12.2.10 BuildPDFFromSets
        • 1.2.12.2.11 BuildPDFFromZIP
        • 1.2.12.2.12 CallRESTService
        • 1.2.12.2.13 CallSOAPService
        • 1.2.12.2.14 ChangeHeader
        • 1.2.12.2.15 ChangeJobType
        • 1.2.12.2.16 CheckFileStructure
        • 1.2.12.2.17 CombineAFPWithForm
        • 1.2.12.2.18 CombinePDFWithForm
        • 1.2.12.2.19 CompleteDocuments
        • 1.2.12.2.20 ComposeAFP
        • 1.2.12.2.21 ComposePDF
        • 1.2.12.2.22 CompressFiles
        • 1.2.12.2.23 ContinueToNextStep
        • 1.2.12.2.24 ConvertJSONtoXML
        • 1.2.12.2.25 ConvertLineDataJobIntoAFP
        • 1.2.12.2.26 CopyToFolder
        • 1.2.12.2.27 CountPages
        • 1.2.12.2.28 CreateAFPJobsFromDocuments
        • 1.2.12.2.29 CreateJobFromFiles
        • 1.2.12.2.30 CreateInserterReprints
        • 1.2.12.2.31 CreateJobsFromDocuments
        • 1.2.12.2.32 CreateJobsFromRepositorySearch
        • 1.2.12.2.33 CreateJobsFromXML
        • 1.2.12.2.34 CreateOrdersFromFile
        • 1.2.12.2.35 CreateOrderInSlingshot
        • 1.2.12.2.36 CreatePageRanges
        • 1.2.12.2.37 CreateReprints
        • 1.2.12.2.38 DecryptPDF
        • 1.2.12.2.39 DetectInputDatastream
        • 1.2.12.2.40 DownloadFile
        • 1.2.12.2.41 EditAFP
        • 1.2.12.2.42 EmailDocuments
        • 1.2.12.2.43 EnableRepositioning
        • 1.2.12.2.44 EncryptPDF
        • 1.2.12.2.45 EnhancePDF
        • 1.2.12.2.46 ExportFromRepository
        • 1.2.12.2.47 ExtractPageExceptions
        • 1.2.12.2.48 FailWithMessage
        • 1.2.12.2.49 FillWhiteSpace
        • 1.2.12.2.50 GetTransformPageExceptions
        • 1.2.12.2.51 GroupDocuments
        • 1.2.12.2.52 IdentifyDocuments
        • 1.2.12.2.53 IdentifyPDFDocuments
        • 1.2.12.2.54 IdentifyPDFDocumentsFromZip
        • 1.2.12.2.55 IndexAFP
        • 1.2.12.2.56 InsertCMR
        • 1.2.12.2.57 InsertJobs
        • 1.2.12.2.58 ManualStepWithAutoStart
        • 1.2.12.2.59 ManualStepWithManualStart
        • 1.2.12.2.60 MapExternalResultsFiletoDocProps
        • 1.2.12.2.61 OptimizeJDF
        • 1.2.12.2.62 OptimizePDF
        • 1.2.12.2.63 PrepareJobFromRepositorySearch
        • 1.2.12.2.64 PreparePDFOutputForFinishing
        • 1.2.12.2.65 PreviewPrint
        • 1.2.12.2.66 PrintJobs
        • 1.2.12.2.67 PullFromSFTP
        • 1.2.12.2.68 PushToSFTP
        • 1.2.12.2.69 ReadBarcodeData
        • 1.2.12.2.70 ReadDocumentsFromDatabase
        • 1.2.12.2.71 Reconcile
        • 1.2.12.2.72 RemoveDataFromRepository
        • 1.2.12.2.73 RemoveJobs
        • 1.2.12.2.74 RetainCompletedJobs
        • 1.2.12.2.75 ReverseOutputOrder
        • 1.2.12.2.76 ReversePDFPageOrder
        • 1.2.12.2.77 RunExternalProgram
        • 1.2.12.2.78 RunFusionPro
        • 1.2.12.2.79 RunHotFolderApplication
        • 1.2.12.2.80 RunImpostripOnJob
        • 1.2.12.2.81 RunPitStopOnJob
        • 1.2.12.2.82 SendEmail
        • 1.2.12.2.83 SendInserterControlFile
        • 1.2.12.2.84 SendToOutputDevice
        • 1.2.12.2.85 SetDeadline
        • 1.2.12.2.86 SetDocPropsFromConditions
        • 1.2.12.2.87 SetDocPropsFromList
        • 1.2.12.2.88 SetInsertProperties
        • 1.2.12.2.89 SetJobPropsFromOriginal
        • 1.2.12.2.90 SetJobPropsFromTextFile
        • 1.2.12.2.91 SetJobTypeFromFileName
        • 1.2.12.2.92 SetJobTypeFromRules
        • 1.2.12.2.93 SetPostalJobProps
        • 1.2.12.2.94 SetPropertiesForReconcile
        • 1.2.12.2.95 SetWPMProperties
        • 1.2.12.2.96 SnapshotJobFile
        • 1.2.12.2.97 SplitDocuments
        • 1.2.12.2.98 SortDocuments
        • 1.2.12.2.99 StandardizeAFP
        • 1.2.12.2.100 StoreInRepository
        • 1.2.12.2.101 SubmitChildFiles
        • 1.2.12.2.102 SubmitInputFiles
        • 1.2.12.2.103 TransformJobIntoAFP
        • 1.2.12.2.104 TransformJobIntoPDF
        • 1.2.12.2.105 TransformToPDFWithMediaInfo
        • 1.2.12.2.106 TransformWithAdvancedFeature
        • 1.2.12.2.107 UpdateDocPropsFromExtResultsFile
        • 1.2.12.2.108 UpdateDocumentsInDatabase
        • 1.2.12.2.109 UseInlineFormDefinition
        • 1.2.12.2.110 VerifyPrintedSheetCount
        • 1.2.12.2.111 VerifyReceivedSheetCount
        • 1.2.12.2.112 Wait
        • 1.2.12.2.113 WaitForDocumentCompletion
        • 1.2.12.2.114 WaitForGroup
        • 1.2.12.2.115 WaitForRelatedJobs
        • 1.2.12.2.116 WriteDocumentsToDatabase
        • 1.2.12.2.117 WriteInserterControlFile
        • 1.2.12.2.118 WriteJobLog
        • 1.2.12.2.119 WritePropsToReportsDatabase
        • 1.2.12.2.120 ZIPFiles
        • 1.2.12.2.121 No longer supported
      • 1.2.12.3 Supplied workflows
        • 1.2.12.3.1 AFP
        • 1.2.12.3.2 AssemblePDF
        • 1.2.12.3.3 ComposeAFPDataRetrieved
        • 1.2.12.3.4 ComposeAFPDataSubmitted
        • 1.2.12.3.5 DownloadAFP
        • 1.2.12.3.6 DownloadLineData
        • 1.2.12.3.7 ElectronicFormDocSample
        • 1.2.12.3.8 ElectronicFormJobSample
        • 1.2.12.3.9 ElectronicPresentmentSample
        • 1.2.12.3.10 EnhancePDFDocuments
        • 1.2.12.3.11 ErrorMessage
        • 1.2.12.3.12 FusionProSample
        • 1.2.12.3.13 GroupDocsForPostalProcess
        • 1.2.12.3.14 LineData
        • 1.2.12.3.15 MarcomProcessOrders
        • 1.2.12.3.16 MarcomProcessJobTicket
        • 1.2.12.3.17 OrderJobSample
        • 1.2.12.3.18 OrderSample
        • 1.2.12.3.19 OutputAFP
        • 1.2.12.3.20 OutputPDF
        • 1.2.12.3.21 ParentNoPrint
        • 1.2.12.3.22 PDF
        • 1.2.12.3.23 PDFProduction
        • 1.2.12.3.24 PreferencesSample
        • 1.2.12.3.25 PreviewPrintWithColorManagement
        • 1.2.12.3.26 PrintAndMailJob
        • 1.2.12.3.27 PrintForPostalProcess
        • 1.2.12.3.28 PrintInsert_I
        • 1.2.12.3.29 PrintInsert_II
        • 1.2.12.3.30 PrintPDFInsert_I
        • 1.2.12.3.31 PrintPDFInsert_II
        • 1.2.12.3.32 PrintDocuments
        • 1.2.12.3.33 ProcessQualifiedDocuments
        • 1.2.12.3.34 PullPDFSample
        • 1.2.12.3.35 PullAFPSample
        • 1.2.12.3.36 QuadientInserter
        • 1.2.12.3.37 QuadientInserterSimulator
        • 1.2.12.3.38 ReceiveInsert_I
        • 1.2.12.3.39 ReceiveInsert_II
        • 1.2.12.3.40 ReceivePDFInsert_I
        • 1.2.12.3.41 ReceivePDFInsert_II
        • 1.2.12.3.42 ReformatAFP
        • 1.2.12.3.43 RepositorySample
        • 1.2.12.3.44 RestfulWebServiceWF
        • 1.2.12.3.45 SortAFP
        • 1.2.12.3.46 SortPDF
        • 1.2.12.3.47 SortSplitAFP
        • 1.2.12.3.48 SortSplitPDF
        • 1.2.12.3.49 Transform
        • 1.2.12.3.50 VerifySample
      • 1.2.12.4 Supplied form definitions
        • 1.2.12.4.1 General purpose form definitions
        • 1.2.12.4.2 Form definitions for envelopes
        • 1.2.12.4.3 Form definitions for banner pages
        • 1.2.12.4.4 Form definitions for 11-by-17 inch paper
        • 1.2.12.4.5 Form definitions that specify a 0, 0 offset
        • 1.2.12.4.6 Form definitions that specify N_UP page positioning
        • 1.2.12.4.7 Form definitions for printing on pre-punched paper
        • 1.2.12.4.8 Form definitions for specific models of IBM printers
        • 1.2.12.4.9 Form definitions for IBM 3935 and 3160 printers
      • 1.2.12.5 Supplied page definitions
        • 1.2.12.5.1 Page definitions for letter-sized paper
        • 1.2.12.5.2 Page definitions for A4-sized paper
        • 1.2.12.5.3 Page definitions for letter-sized paper and A-4 paper that support multiple up values of 2 and 4
        • 1.2.12.5.4 Page definitions for legal-sized paper
        • 1.2.12.5.5 Page definitions for B4-sized paper
      • 1.2.12.6 Standard fonts that the AFP viewer uses
      • 1.2.12.7 Supplied fonts
      • 1.2.12.8 Supplied input devices
        • 1.2.12.8.1 Download input devices
          • 1.2.12.8.1.1 DownloadAFP
          • 1.2.12.8.1.2 DownloadLineData
        • 1.2.12.8.2 Hot folder input devices
          • 1.2.12.8.2.1 HotFolderAFP
          • 1.2.12.8.2.2 HotFolderFileName
          • 1.2.12.8.2.3 HotFolderLineData
          • 1.2.12.8.2.4 HotFolderTransform
          • 1.2.12.8.2.5 HotFolderJDF
          • 1.2.12.8.2.6 HotFolderPDF
          • 1.2.12.8.2.7 HotFolderReformatAFP
          • 1.2.12.8.2.8 HotFolderComposeAFPDataSubmitted
          • 1.2.12.8.2.9 HotFolderComposeAFPDataRetrieved
          • 1.2.12.8.2.10 ElectronicFormJobFolder
          • 1.2.12.8.2.11 ElectronicFormDocFolder
          • 1.2.12.8.2.12 ElecPresFolder
          • 1.2.12.8.2.13 FusionProFolder
          • 1.2.12.8.2.14 OrderHotFolder
          • 1.2.12.8.2.15 PostalFolder
          • 1.2.12.8.2.16 PreferencesFolder
          • 1.2.12.8.2.17 QuadientInserterSimulator
          • 1.2.12.8.2.18 QuadientInserterFolder
          • 1.2.12.8.2.19 RepositoryFolder
          • 1.2.12.8.2.20 VerificationFolder
        • 1.2.12.8.3 LPD input devices
          • 1.2.12.8.3.1 LPDAFP
          • 1.2.12.8.3.2 LPDLineData
          • 1.2.12.8.3.3 LPDPDF
        • 1.2.12.8.4 Web service input devices
          • 1.2.12.8.4.1 MarcomReceiveOrders
          • 1.2.12.8.4.2 RestfulWebServiceSample
      • 1.2.12.9 Supplied data collectors
        • 1.2.12.9.1 Job Step Duration
        • 1.2.12.9.2 Job Step Progress
        • 1.2.12.9.3 Job Print Progress
        • 1.2.12.9.4 Printer status
        • 1.2.12.9.5 User Actions on Barcode Readers
        • 1.2.12.9.6 User Actions on Input Devices
        • 1.2.12.9.7 User Actions on Inserters
        • 1.2.12.9.8 User Actions on Jobs
        • 1.2.12.9.9 User Actions on Printers
        • 1.2.12.9.10 User Actions on Users
        • 1.2.12.9.11 Workflow Step Collector
      • 1.2.12.10 Supplied Tableau workbook
      • 1.2.12.11 Useful PostgreSQL commands
      • 1.2.12.12 Supplied service policies
        • 1.2.12.12.1 24 hour
        • 1.2.12.12.2 3-day cutoff
      • 1.2.12.13 Supplied no-service periods
        • 1.2.12.13.1 January 1
        • 1.2.12.13.2 Every Saturday
        • 1.2.12.13.3 Every Sunday
      • 1.2.12.14 Supplied Passthrough printer
      • 1.2.12.15 Supplied media objects
        • 1.2.12.15.1 For Preprinted Forms Replacement
          • 1.2.12.15.1.1 DetailsDuplex
          • 1.2.12.15.1.2 DetailsAndOffers
          • 1.2.12.15.1.3 ElectronicFrontAndBack
          • 1.2.12.15.1.4 SummaryAndDetails
      • 1.2.12.16 Supplied repositories
        • 1.2.12.16.1 SampleRepository
        • 1.2.12.16.2 For Electronic Presentment
      • 1.2.12.17 Supplied history record notifications
        • 1.2.12.17.1 SampleHistoryRecord
        • 1.2.12.17.2 For Electronic Presentment
      • 1.2.12.18 Supplied web service notifications
        • 1.2.12.18.1 MarcomCloseoutOrder
        • 1.2.12.18.2 RestfulWebServiceSampleNotify
      • 1.2.12.19 Supplied inserter controller objects
        • 1.2.12.19.1 BoweSample
        • 1.2.12.19.2 BoweBellHowellSample
        • 1.2.12.19.3 GuntherSample
        • 1.2.12.19.4 IronsidesSample
        • 1.2.12.19.5 JetVisionSample
        • 1.2.12.19.6 KernSample
        • 1.2.12.19.7 PitneySample
        • 1.2.12.19.8 QuadientSample
      • 1.2.12.20 Supplied barcode format
      • 1.2.12.21 Supplied barcode reader
      • 1.2.12.22 Supplied property mapping objects
        • 1.2.12.22.1 DocumentDelimitedSample
        • 1.2.12.22.2 MarcomOrderSample
        • 1.2.12.22.3 OrderXMLSample
      • 1.2.12.23 Print commands used with the LPD protocol
      • 1.2.12.24 Using RICOH ProcessDirector methods
        • 1.2.12.24.1 Spool directory names
        • 1.2.12.24.2 Spool file names
        • 1.2.12.24.3 getFileName and getAbsoluteFileName syntax
        • 1.2.12.24.4 getCurrentFile syntax
        • 1.2.12.24.5 getCurrentAFPFile syntax
        • 1.2.12.24.6 getControlFileName syntax
        • 1.2.12.24.7 getChildFileName syntax
        • 1.2.12.24.8 getChildFileStem syntax
      • 1.2.12.25 RICOH ProcessDirector symbol notation
      • 1.2.12.26 Syntax for RICOH ProcessDirector control files
        • 1.2.12.26.1 For rules
          • 1.2.12.26.1.1 receive_jcl_jobtype.cfg
            • 1.2.12.26.1.1.1 Using the -ooutbin parameter in JCL and LPD jobtype files
          • 1.2.12.26.1.2 receive_lpd_jobtype.cfg
            • 1.2.12.26.1.2.1 Using the -ooutbin parameter in JCL and LPD jobtype files
            • 1.2.12.26.1.2.2 Supported pdpr flags, -x options, and mappings
          • 1.2.12.26.1.3 receive_text_jobtype.cfg
          • 1.2.12.26.1.4 receive_lpd_pdf_jobtype.cfg
        • 1.2.12.26.2 Regular expression syntax
        • 1.2.12.26.3 Content Expression Language (CEL)
          • 1.2.12.26.3.1 Supplied CEL examples for AFP Enhancer
        • 1.2.12.26.4 For job audit information
        • 1.2.12.26.5 For banner pages
          • 1.2.12.26.5.1 Banner page fields
          • 1.2.12.26.5.2 Banner page fields for barcodes in AFP jobs
          • 1.2.12.26.5.3 Sample .jrxml file for PDF banner pages
        • 1.2.12.26.6 For external programs
        • 1.2.12.26.7 For Pass through printers
        • 1.2.12.26.8 For job audit information with Deadline Tracker
        • 1.2.12.26.9 Syntax for inserter rules files
          • 1.2.12.26.9.1 Rules files for inserter control files
          • 1.2.12.26.9.2 Header rules files for inserter control files
          • 1.2.12.26.9.3 Parsing rules files for inserter results files
          • 1.2.12.26.9.4 Document-properties rules files for inserter results files
          • 1.2.12.26.9.5 Job-properties rules files for inserter results files
        • 1.2.12.26.10 Font mapping files
          • 1.2.12.26.10.1 CharacterSets.properties file
          • 1.2.12.26.10.2 CodedFonts.properties file
          • 1.2.12.26.10.3 CodePages.properties file
          • 1.2.12.26.10.4 SampleCodePointMap.cp file
        • 1.2.12.26.11 For restarting the web server
        • 1.2.12.26.12 For the AFP Support feature
          • 1.2.12.26.12.1 Enhance AFP control file
          • 1.2.12.26.12.2 Creating the Enhance AFP control file
          • 1.2.12.26.12.3 AFP data standards and requirements
            • 1.2.12.26.12.3.1 AFP data stream preparation
            • 1.2.12.26.12.3.2 Standardized AFP requirements
            • 1.2.12.26.12.3.3 Indexable AFP requirements
        • 1.2.12.26.13 For document processing features
          • 1.2.12.26.13.1 docCustomDefinitions.xml file
          • 1.2.12.26.13.2 docCustomDefinitions.properties file
          • 1.2.12.26.13.3 Document properties template file
          • 1.2.12.26.13.4 Document properties file
          • 1.2.12.26.13.5 Property conditions file
        • 1.2.12.26.14 File system mapping file for job tickets
      • 1.2.12.27 Supplied utilities
        • 1.2.12.27.1 cmt utility: Builds color mapping table source and object files
        • 1.2.12.27.2 itm_driver command syntax
      • 1.2.12.28 Examples for processing orders in an XML file
      • 1.2.12.29 Default tables in the Reports database
      • 1.2.12.30 Database property names
        • 1.2.12.30.1 For barcode formats
        • 1.2.12.30.2 For groups
        • 1.2.12.30.3 For input devices
          • 1.2.12.30.3.1 For web service input devices
            • 1.2.12.30.3.1.1 For web service input devices, not in user interface
        • 1.2.12.30.4 For input files
        • 1.2.12.30.5 For jobs
          • 1.2.12.30.5.1 For jobs, not in the user interface
          • 1.2.12.30.5.2 For jobs with Quadient Inspire Connect
          • 1.2.12.30.5.3 For jobs with RICOH Visual Workbench
          • 1.2.12.30.5.4 For web service jobs
            • 1.2.12.30.5.4.1 For web service jobs, not in user interface
        • 1.2.12.30.6 For locations
        • 1.2.12.30.7 For media
        • 1.2.12.30.8 For notification objects
          • 1.2.12.30.8.1 For web service notifications
            • 1.2.12.30.8.1.1 For web service notifications, not in user interface
        • 1.2.12.30.9 For printers
          • 1.2.12.30.9.1 For printers, not in the user interface
        • 1.2.12.30.10 For servers
        • 1.2.12.30.11 For step templates
        • 1.2.12.30.12 For system properties
        • 1.2.12.30.13 For users
        • 1.2.12.30.14 For workflows
        • 1.2.12.30.15 For AFP Support
        • 1.2.12.30.16 For AFP jobs
        • 1.2.12.30.17 For the Advanced Transform feature
          • 1.2.12.30.17.1 For the GetTransformPageExceptions step
          • 1.2.12.30.17.2 For the TransformToPDFWithMediaInfo step
        • 1.2.12.30.18 For Archive
        • 1.2.12.30.19 For Automated Verification
        • 1.2.12.30.20 For Avanti Slingshot Connect
        • 1.2.12.30.21 For Deadline Tracker
        • 1.2.12.30.22 For document processing features
          • 1.2.12.30.22.1 For document properties supplied with document processing features
          • 1.2.12.30.22.2 For job properties supplied with document processing features
          • 1.2.12.30.22.3 For system properties supplied with document processing features
        • 1.2.12.30.23 For FusionPro Connect
        • 1.2.12.30.24 For Inserter
        • 1.2.12.30.25 For Kodak PDF printers
        • 1.2.12.30.26 For MarcomCentral Connect
        • 1.2.12.30.27 For PitStop Connect
        • 1.2.12.30.28 For Postal Enablement
        • 1.2.12.30.29 For Preference Management
        • 1.2.12.30.30 For Preprinted Forms Replacement
        • 1.2.12.30.31 For Reports
        • 1.2.12.30.32 For Security
        • 1.2.12.30.33 For Ultimate Impostrip® Connect
        • 1.2.12.30.34 For WPM Connect
        • 1.2.12.30.35 For Xerox PDF printers
      • 1.2.12.31 Job properties that can be set from the job ticket
      • 1.2.12.32 Supported Kodak printers
      • 1.2.12.33 Supported RICOH printers
      • 1.2.12.34 Supported Xerox printers
      • 1.2.12.35 Accessibility
      • 1.2.12.36 Trademarks
    • 1.2.13 Related publications
      • 1.2.13.1 Related publications and information centers
  • 1.3 Integrating with Other Applications
    • 1.3.1 Introduction
      • 1.3.1.1 Important
      • 1.3.1.2 Cautions regarding this guide
      • 1.3.1.3 Publications for this product
      • 1.3.1.4 How to read the documentation
        • 1.3.1.4.1 Before using RICOH ProcessDirector
        • 1.3.1.4.2 How to use the manuals
      • 1.3.1.5 Related information
      • 1.3.1.6 Symbols
      • 1.3.1.7 Abbreviations
      • 1.3.1.8 Trademarks
    • 1.3.2 Overview
      • 1.3.2.1 System objects
        • 1.3.2.1.1 Secondary servers
        • 1.3.2.1.2 Application server
        • 1.3.2.1.3 Input devices
          • 1.3.2.1.3.1 Hot folder input devices
          • 1.3.2.1.3.2 LPD input devices
          • 1.3.2.1.3.3 Download input devices
        • 1.3.2.1.4 Step templates
      • 1.3.2.2 Web services in RICOH ProcessDirector
        • 1.3.2.2.1 Usage notes
    • 1.3.3 Submitting jobs from other applications
      • 1.3.3.1 Hot folder input devices
        • 1.3.3.1.1 Batching methods
          • 1.3.3.1.1.1 Batch
          • 1.3.3.1.1.2 JDF
          • 1.3.3.1.1.3 List
          • 1.3.3.1.1.4 None
          • 1.3.3.1.1.5 Number
          • 1.3.3.1.1.6 Number of sets
          • 1.3.3.1.1.7 Pages
          • 1.3.3.1.1.8 Pages in sets
          • 1.3.3.1.1.9 Pattern
          • 1.3.3.1.1.10 Sets by time
          • 1.3.3.1.1.11 Time
        • 1.3.3.1.2 Files for batch jobs
          • 1.3.3.1.2.1 Overrides files
          • 1.3.3.1.2.2 JDF job tickets
            • 1.3.3.1.2.2.1 Setting job properties from the JDF job ticket
            • 1.3.3.1.2.2.2 Viewing the JDF job ticket
            • 1.3.3.1.2.2.3 Locating files
            • 1.3.3.1.2.2.4 Using a mapping file to find input files
          • 1.3.3.1.2.3 List files
        • 1.3.3.1.3 Assigning workflows
          • 1.3.3.1.3.1 Defining a workflow to copy a file to a printer hot folder
          • 1.3.3.1.3.2 Defining a workflow to print to a Passthrough Printer
        • 1.3.3.1.4 Setting up hot folder input devices to process batch jobs
        • 1.3.3.1.5 Configuring to use JDF job tickets
      • 1.3.3.2 LPD input devices
        • 1.3.3.2.1 Configuring to use the LPD protocol
        • 1.3.3.2.2 Print commands used with the LPD protocol
        • 1.3.3.2.3 Restricting use of the LPD protocol to submit jobs
    • 1.3.4 Adding functions to workflows
      • 1.3.4.1 Setting up external programs
      • 1.3.4.2 External steps
        • 1.3.4.2.1 External commands
        • 1.3.4.2.2 Using RICOH ProcessDirector methods
          • 1.3.4.2.2.1 Spool directory names
          • 1.3.4.2.2.2 Spool file names
          • 1.3.4.2.2.3 getFileName and getAbsoluteFileName syntax
          • 1.3.4.2.2.4 getCurrentFile syntax
          • 1.3.4.2.2.5 getCurrentAFPFile syntax
          • 1.3.4.2.2.6 getControlFileName syntax
          • 1.3.4.2.2.7 getChildFileName syntax
          • 1.3.4.2.2.8 getChildFileStem syntax
      • 1.3.4.3 Setting up step templates for external steps
        • 1.3.4.3.1 Setting up step templates for external steps that use the command line or control files
        • 1.3.4.3.2 Setting up step templates for external steps that use hot folders
        • 1.3.4.3.3 Tuning step templates
      • 1.3.4.4 Setting up workflows for external steps
    • 1.3.5 Using Web Services
      • 1.3.5.1 Using RICOH ProcessDirector REST API documentation
      • 1.3.5.2 Preparing to submit jobs using web services
    • 1.3.6 RICOH ProcessDirector symbol notation
    • 1.3.7 File system mapping file for job tickets
    • 1.3.8 Syntax for RICOH ProcessDirector control files
      • 1.3.8.1 For rules
        • 1.3.8.1.1 receive_jcl_jobtype.cfg
        • 1.3.8.1.2 receive_lpd_jobtype.cfg
        • 1.3.8.1.3 receive_lpd_pdf_jobtype.cfg
        • 1.3.8.1.4 receive_text_jobtype.cfg
        • 1.3.8.1.5 Using the -ooutbin parameter in JCL and LPD jobtype files
      • 1.3.8.2 For Pass through printers
      • 1.3.8.3 Control files for the Archive feature
        • 1.3.8.3.1 Creating an associated properties file
        • 1.3.8.3.2 Document properties file
        • 1.3.8.3.3 Export results file
    • 1.3.9 Database property names
      • 1.3.9.1 For jobs
      • 1.3.9.2 For workflows
      • 1.3.9.3 For printers
      • 1.3.9.4 For media
      • 1.3.9.5 For input devices
      • 1.3.9.6 For input files
      • 1.3.9.7 For notification objects
      • 1.3.9.8 For servers
      • 1.3.9.9 For step templates
      • 1.3.9.10 For system properties
      • 1.3.9.11 For users
      • 1.3.9.12 For groups
      • 1.3.9.13 For locations
      • 1.3.9.14 For Security
    • 1.3.10 Job properties that can be set from the job ticket
  • 1.4 Installing Document Processing Features
    • 1.4.1 Introduction
      • 1.4.1.1 Important
      • 1.4.1.2 Cautions regarding this guide
      • 1.4.1.3 Publications for this product
      • 1.4.1.4 How to read the documentation
        • 1.4.1.4.1 Before installing a document processing feature
        • 1.4.1.4.2 How to use the manuals
      • 1.4.1.5 Related information
      • 1.4.1.6 Symbols
      • 1.4.1.7 Abbreviations
      • 1.4.1.8 Trademarks
    • 1.4.2 Overview
      • 1.4.2.1 Documents
      • 1.4.2.2 Document properties file
      • 1.4.2.3 Document database
    • 1.4.3 Planning for installation
      • 1.4.3.1 Planning to install document processing features
        • 1.4.3.1.1 Software requirements
        • 1.4.3.1.2 Gathering your document requirements
        • 1.4.3.1.3 Performance and capacity considerations with document processing features
          • 1.4.3.1.3.1 Document properties and document management
          • 1.4.3.1.3.2 Memory usage
          • 1.4.3.1.3.3 Setting the maximum number of open files (optional)
          • 1.4.3.1.3.4 Defining the JVM memory pool allocation
      • 1.4.3.2 Hardware and software requirements for RICOH ProcessDirector Plug-in for Adobe Acrobat
      • 1.4.3.3 Migrating from Adobe Acrobat Professional version X or XI to version DC
    • 1.4.4 Installing features
      • 1.4.4.1 Installing the feature on the RICOH ProcessDirector primary computer
        • 1.4.4.1.1 Installing document processing features using Feature Manager
        • 1.4.4.1.2 Defining custom document properties
        • 1.4.4.1.3 Naming custom document properties in more than one language
          • 1.4.4.1.3.1 Considerations for a system with more than one language
        • 1.4.4.1.4 Updating custom document properties
      • 1.4.4.2 Installing RICOH ProcessDirector Plug-in for Adobe Acrobat
        • 1.4.4.2.1 Running the installation program
        • 1.4.4.2.2 Loading RICOH ProcessDirector document properties
        • 1.4.4.2.3 Loading media objects
        • 1.4.4.2.4 Uninstalling RICOH ProcessDirector Plug-in for Adobe Acrobat
    • 1.4.5 Reference
      • 1.4.5.1 Installation and configuration checklist
      • 1.4.5.2 docCustomDefinitions.xml file
      • 1.4.5.3 docCustomDefinitions.properties file
      • 1.4.5.4 Document properties template file
      • 1.4.5.5 Document properties file
      • 1.4.5.6 Property conditions file
    • 1.4.6 Accessibility
  • 1.5 Using RICOH ProcessDirector Plug-in for Adobe Acrobat
    • 1.5.1 Introduction
      • 1.5.1.1 Important
      • 1.5.1.2 Cautions regarding this guide
      • 1.5.1.3 Publications for this product
      • 1.5.1.4 How to read the documentation
        • 1.5.1.4.1 Before using RICOH ProcessDirector Plug-in for Adobe Acrobat
        • 1.5.1.4.2 How to use the manuals
      • 1.5.1.5 Related information
      • 1.5.1.6 Symbols
      • 1.5.1.7 Abbreviations
      • 1.5.1.8 Trademarks
    • 1.5.2 Overview
      • 1.5.2.1 Page groups
      • 1.5.2.2 Document properties
      • 1.5.2.3 Conditional processing
      • 1.5.2.4 Markup
      • 1.5.2.5 Control files
      • 1.5.2.6 Sample PDF files
    • 1.5.3 Using RICOH ProcessDirector Plug-in for Adobe Acrobat
      • 1.5.3.1 Adding the plug-in icon to the Acrobat quick launch bar
      • 1.5.3.2 Preferences
      • 1.5.3.3 Units of measure
      • 1.5.3.4 User interface
      • 1.5.3.5 Working with control files
      • 1.5.3.6 Previewing markup
      • 1.5.3.7 Modifying markup definitions
      • 1.5.3.8 Defining a page group
      • 1.5.3.9 Working with document properties
        • 1.5.3.9.1 Defining a document property
        • 1.5.3.9.2 Defining multiple document properties
        • 1.5.3.9.3 Defining an address block
        • 1.5.3.9.4 Viewing document property values
        • 1.5.3.9.5 Saving document property values
      • 1.5.3.10 Working with rules
        • 1.5.3.10.1 Pre-defined rules
        • 1.5.3.10.2 Conditional triggers
        • 1.5.3.10.3 Using job properties or document properties in rules
        • 1.5.3.10.4 Using statistics in rules
        • 1.5.3.10.5 Defining a rule
        • 1.5.3.10.6 Defining a conditional trigger
        • 1.5.3.10.7 Managing rules
      • 1.5.3.11 Adding markup to a PDF file
        • 1.5.3.11.1 Adding a barcode to a PDF file
        • 1.5.3.11.2 Adding OMR marks to a PDF file
        • 1.5.3.11.3 Adding an image to a PDF file
        • 1.5.3.11.4 Hiding an area in a PDF file
        • 1.5.3.11.5 Adding text to a PDF file
      • 1.5.3.12 Working with page inserts
        • 1.5.3.12.1 Inserting pages from other PDF files
      • 1.5.3.13 Media and finishing
        • 1.5.3.13.1 Managing media and finishing options
        • 1.5.3.13.2 Selecting media and finishing options
    • 1.5.4 Troubleshooting
      • 1.5.4.1 Determining the plug-in version
      • 1.5.4.2 Page groups do not display correctly
      • 1.5.4.3 You do not see markup on the correct pages in Preview
      • 1.5.4.4 Text selections show small boxes instead of text
      • 1.5.4.5 Fonts, images, or other resources are missing
      • 1.5.4.6 Fields in the RICOH ProcessDirector Plug-in for Adobe Acrobat cut off values
      • 1.5.4.7 Document properties are missing
      • 1.5.4.8 Media options are missing
      • 1.5.4.9 A font is not on the list when you add text to a PDF file
      • 1.5.4.10 Fonts with alternate letter forms do not display correctly
      • 1.5.4.11 QR barcode does not print Japanese data
      • 1.5.4.12 Error message tells you to check memory settings
    • 1.5.5 Accessibility