Moving RICOH Supervisor Data Collector to a New Server

You can move RICOH Supervisor Data Collector to a new server.
To move RICOH Supervisor Data Collector to a new server:
  1. Sign out from the RICOH Supervisor Data Collector server and save the RICOH Supervisor Data Collector name.
  2. Uninstall RICOH Supervisor Data Collector. In the Uninstall RICOH Supervisor - Data Collector dialog box, make sure the Delete the Data Collector from the cloud check box is not selected. Click Uninstall and Done.
  3. Wait for 5-10 minutes before you continue.
  4. Install RICOH Supervisor Data Collector on the new server.
  5. Under Restore from previous Data Collector, click RESTORE. Select the data collector that you want to restore from the list. Make sure that you select the correct data collector for the restore procedure.
      Note:
    • When you uninstall a data collector and then restore it on a different computer, make sure you follow the procedure above to be able to restore it again on the first computer.
Parent topic: Getting Started with RICOH Supervisor Data Collector