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RICOH Supervisor™

  • 1 RICOH Supervisor
    • 1.1 Overview of RICOH Supervisor
      • 1.1.1 What's New?
      • 1.1.2 Frequently Asked Questions: New Dashboard Capabilities
      • 1.1.3 RICOH Supervisor User Interface
        • 1.1.3.1 Banner
        • 1.1.3.2 Dashboards Tab
        • 1.1.3.3 Dashboards Tab [New]
        • 1.1.3.4 Real Time Display Tab
        • 1.1.3.5 Data Collectors Tab
        • 1.1.3.6 Settings Tab
      • 1.1.4 Notices
        • 1.1.4.1 Important
        • 1.1.4.2 Cautions Regarding This Guide
        • 1.1.4.3 Trademarks
    • 1.2 Getting Started with RICOH Supervisor
      • 1.2.1 Computer Requirements
      • 1.2.2 Signing In
      • 1.2.3 Downloading and Installing RICOH Supervisor Data Collector
      • 1.2.4 Downloading and Installing RICOH Supervisor Data Collector with Command Line
      • 1.2.5 Signing Out
    • 1.3 Configuration
      • 1.3.1 Configuring Account and User Settings
      • 1.3.2 Configuring Profile Settings
      • 1.3.3 Configuring Data Collectors
        • 1.3.3.1 Downloading Data Collectors
        • 1.3.3.2 Viewing Data Collector Information
        • 1.3.3.3 Updating Data Collectors
        • 1.3.3.4 Changing Data Collector Settings
        • 1.3.3.5 Deleting Data Collectors
        • 1.3.3.6 Uploading Ink Data for InfoPrint 5000 Printers
      • 1.3.4 Configuring Software Connectors
        • 1.3.4.1 Configuring the RICOH ProcessDirector Software Connector
        • 1.3.4.2 Viewing RICOH ProcessDirector Data Transmitters
      • 1.3.5 Configuring Account Settings
      • 1.3.6 Configuring User Preferences
      • 1.3.7 Configuring Notifications
        • 1.3.7.1 Viewing Notifications
        • 1.3.7.2 Editing Notifications
        • 1.3.7.3 Enabling and Disabling Notifications
      • 1.3.8 Configuring Locations
        • 1.3.8.1 Adding Locations
        • 1.3.8.2 Editing Locations
        • 1.3.8.3 Deleting Locations
      • 1.3.9 Configuring Shifts
        • 1.3.9.1 Adding Shifts
        • 1.3.9.2 Editing Shifts
        • 1.3.9.3 Deleting Shifts
    • 1.4 Working with Dashboards
      • 1.4.1 Creating and Managing Dashboards
        • 1.4.1.1 Creating Dashboards
        • 1.4.1.2 Viewing Dashboards
        • 1.4.1.3 Editing Dashboards
        • 1.4.1.4 Customizing the Dashboard Layout
        • 1.4.1.5 Changing the Dashboard Color Palette
        • 1.4.1.6 Duplicating Dashboards
        • 1.4.1.7 Sharing Dashboards
          • 1.4.1.7.1 Sharing Dashboard Updates
          • 1.4.1.7.2 Restoring Dashboards
        • 1.4.1.8 Deleting Dashboards
      • 1.4.2 Creating and Managing Widgets
        • 1.4.2.1 Creating Widgets
          • 1.4.2.1.1 Creating an Area Chart Widget
          • 1.4.2.1.2 Creating an Area Map Widget
          • 1.4.2.1.3 Creating a Bar Chart Widget
          • 1.4.2.1.4 Creating a Box and Whisker Plot Widget
          • 1.4.2.1.5 Creating a Calendar Heatmap Widget
          • 1.4.2.1.6 Creating a Column Chart Widget
          • 1.4.2.1.7 Creating a Funnel Chart Widget
          • 1.4.2.1.8 Creating an Indicator Widget
          • 1.4.2.1.9 Creating a Line Chart Widget
          • 1.4.2.1.10 Creating a Liquid Fill Gauge Widget
          • 1.4.2.1.11 Creating a Pie Chart Widget
          • 1.4.2.1.12 Creating a Pivot Table Widget
          • 1.4.2.1.13 Creating a Polar Chart Widget
          • 1.4.2.1.14 Creating a Scatter Chart Widget
          • 1.4.2.1.15 Creating a Scatter Map Widget
          • 1.4.2.1.16 Creating a Sunburst Widget
          • 1.4.2.1.17 Creating a Table Widget
          • 1.4.2.1.18 Creating a Treemap Widget
        • 1.4.2.2 Viewing Widget Information
        • 1.4.2.3 Configuring Advanced Widget Settings
          • 1.4.2.3.1 Combining Two Types of Visualizations in a Widget
          • 1.4.2.3.2 Selecting Colors in Widgets
            • 1.4.2.3.2.1 Selecting a Specific Color
            • 1.4.2.3.2.2 Selecting a Range of Colors
            • 1.4.2.3.2.3 Setting Conditional Coloring
          • 1.4.2.3.3 Sorting Field Values in Widgets
          • 1.4.2.3.4 Renaming Fields in Widgets
          • 1.4.2.3.5 Formatting Numbers in Widgets
          • 1.4.2.3.6 Formatting Date and Time Values in Widgets
          • 1.4.2.3.7 Creating a Continuous Chart with Missing Date Values
          • 1.4.2.3.8 Adding Drill Hierarchies to Widgets
          • 1.4.2.3.9 Disabling the Drill to Anywhere Option
        • 1.4.2.4 Editing Widgets
        • 1.4.2.5 Analyzing Trends in Widget Data
        • 1.4.2.6 Duplicating Widgets
        • 1.4.2.7 Removing Widgets from the Dashboard
      • 1.4.3 Managing the Widgets in the Widget Library
      • 1.4.4 Using the Default Dashboards and Filters
        • 1.4.4.1 Capacity Planning (Impressions) Dashboard
        • 1.4.4.2 Ink Consumption (Inkjet printers only) Dashboard
        • 1.4.4.3 Job Insights Dashboard
        • 1.4.4.4 Printer Utilization Dashboard
        • 1.4.4.5 Shift Performance (Last Week) Dashboard
        • 1.4.4.6 RICOH ProcessDirector Default Dashboard
      • 1.4.5 Using the Default Widgets
        • 1.4.5.1 Using the Default Widgets for Data from RICOH Supervisor Data Collector
        • 1.4.5.2 Using the Default Widgets for Data from RICOH ProcessDirector
      • 1.4.6 Making Selections in a Widget
      • 1.4.7 Drilling down in a Widget
      • 1.4.8 Downloading Data and Creating Reports
        • 1.4.8.1 Downloading Dashboard Data as an Image File
        • 1.4.8.2 Downloading Dashboard Data as a PDF File
        • 1.4.8.3 Downloading Widget Data
      • 1.4.9 Working with Filters
        • 1.4.9.1 Creating Dashboard Filters
          • 1.4.9.1.1 Creating a List Filter
          • 1.4.9.1.2 Creating a Text Filter
          • 1.4.9.1.3 Creating a Numeric Value Filter
          • 1.4.9.1.4 Creating a Ranking Filter
          • 1.4.9.1.5 Creating a Calendar Filter
          • 1.4.9.1.6 Creating a Time Frame Filter
          • 1.4.9.1.7 Using Wildcard Characters in Filters
          • 1.4.9.1.8 Configuring Advanced Filtering Criteria
          • 1.4.9.1.9 Creating Dependent Filters
          • 1.4.9.1.10 Limiting Filters to Specific Values with Background Filters
        • 1.4.9.2 Editing Dashboard Filters
        • 1.4.9.3 Enabling and Disabling Dashboard Filters
        • 1.4.9.4 Locking Dashboard Filters
        • 1.4.9.5 Deleting Dashboard Filters
        • 1.4.9.6 Saving a Default Filters View
        • 1.4.9.7 Restoring Dashboard Filters
        • 1.4.9.8 Creating Widget Filters
        • 1.4.9.9 Editing Widget Filters
        • 1.4.9.10 Enabling and Disabling Widget Filters
        • 1.4.9.11 Deleting Widget Filters
        • 1.4.9.12 Configuring How Filters Affect the Dashboard and Widgets
          • 1.4.9.12.1 Configuring How Dashboard Filters Affect a Widget
          • 1.4.9.12.2 Configuring How a Filtered Widget Behaves
          • 1.4.9.12.3 Configuring How a Selection in a Widget Affects the Dashboard
      • 1.4.10 Using Formulas
        • 1.4.10.1 Creating and Editing Formulas
        • 1.4.10.2 Saving and Reusing Formulas
        • 1.4.10.3 Using Quick Functions
        • 1.4.10.4 Building Formulas with Functions
        • 1.4.10.5 Creating Formulas Based on Filters
        • 1.4.10.6 Using Conditional Statements
      • 1.4.11 Data Fields
        • 1.4.11.1 Data Fields from RICOH Supervisor Data Collector
        • 1.4.11.2 Data Fields from Avanti Slingshot
        • 1.4.11.3 Data Fields from RICOH API for Fiery
        • 1.4.11.4 Data Fields from RICOH ProcessDirector
    • 1.5 Working with Dashboards [New]
      • 1.5.1 Creating and Managing Dashboards
        • 1.5.1.1 Creating an Analysis
          • 1.5.1.1.1 Adding Sheets
          • 1.5.1.1.2 Changing the Analysis Themes
          • 1.5.1.1.3 Customizing Layouts
            • 1.5.1.1.3.1 Customizing Visuals in Analyses With Free-Form Layout
            • 1.5.1.1.3.2 Using Conditional Rules
          • 1.5.1.1.4 Configuring Analysis Settings
          • 1.5.1.1.5 Using Parameters
            • 1.5.1.1.5.1 Creating Parameters
            • 1.5.1.1.5.2 Adding Controls for Parameters
            • 1.5.1.1.5.3 Connecting to Parameters
          • 1.5.1.1.6 Using Custom Actions
        • 1.5.1.2 Editing an Analysis
        • 1.5.1.3 Duplicating an Analysis
        • 1.5.1.4 Renaming an Analysis
        • 1.5.1.5 Deleting an Analysis
        • 1.5.1.6 Sharing an Analysis
        • 1.5.1.7 Publishing an Analysis
        • 1.5.1.8 Viewing Dashboards
          • 1.5.1.8.1 Viewing Visual Details
          • 1.5.1.8.2 Excluding and Focusing on Visual Elements
          • 1.5.1.8.3 Drilling down in Visuals
          • 1.5.1.8.4 Analyzing Contributions in Visuals
          • 1.5.1.8.5 Viewing Summary Data in Visuals
        • 1.5.1.9 Duplicating Dashboards
        • 1.5.1.10 Renaming Dashboards
        • 1.5.1.11 Deleting Dashboards
        • 1.5.1.12 Sharing Dashboards
        • 1.5.1.13 Scheduling Reports
      • 1.5.2 Creating and Managing Visuals
        • 1.5.2.1 Creating Visuals
          • 1.5.2.1.1 Using AutoGraph
          • 1.5.2.1.2 Using Bar Charts
          • 1.5.2.1.3 Using Box Plots
          • 1.5.2.1.4 Using Combo Charts
          • 1.5.2.1.5 Using Custom Visual Content
          • 1.5.2.1.6 Using Donut Charts
          • 1.5.2.1.7 Using Funnel Charts
          • 1.5.2.1.8 Using Gauge Charts
          • 1.5.2.1.9 Using Heat Maps
          • 1.5.2.1.10 Using Highcharts
            • 1.5.2.1.10.1 JSON Expression Language for Highcharts
          • 1.5.2.1.11 Using Histograms
          • 1.5.2.1.12 Using Image Components
          • 1.5.2.1.13 Using Key Performance Indicators
          • 1.5.2.1.14 Using Layer Maps
          • 1.5.2.1.15 Using Line Charts
          • 1.5.2.1.16 Using Map Charts
          • 1.5.2.1.17 Using Pie Charts
          • 1.5.2.1.18 Using Pivot Tables
            • 1.5.2.1.18.1 Adding Totals and Subtotals to Pivot Tables
            • 1.5.2.1.18.2 Adding Table Calculations in Pivot Tables
            • 1.5.2.1.18.3 Sorting Data in Pivot Tables
          • 1.5.2.1.19 Using Radar Charts
          • 1.5.2.1.20 Using Sankey Diagrams
          • 1.5.2.1.21 Using Scatter Plots
          • 1.5.2.1.22 Using Tables
            • 1.5.2.1.22.1 Adding Totals to Tables
            • 1.5.2.1.22.2 Sorting Data in Tables
          • 1.5.2.1.23 Using Text Boxes
          • 1.5.2.1.24 Using Tree Maps
          • 1.5.2.1.25 Using Waterfall Charts
          • 1.5.2.1.26 Using Word Clouds
        • 1.5.2.2 Formatting Visuals
          • 1.5.2.2.1 Formatting Titles and Subtitles in Visuals
          • 1.5.2.2.2 Formatting Axes and Grid Lines in Visuals
          • 1.5.2.2.3 Configuring Range and Scale in Visuals
          • 1.5.2.2.4 Adding Reference Lines to Visuals
          • 1.5.2.2.5 Formatting Legends in Visuals
          • 1.5.2.2.6 Formatting Data Labels in Visuals
          • 1.5.2.2.7 Formatting Tooltips in Visuals
          • 1.5.2.2.8 Setting Colors in Visuals
          • 1.5.2.2.9 Applying Conditional Formatting in Visuals
            • 1.5.2.2.9.1 Applying Conditional Formatting in Key Performance Indicators and Gauge Charts
            • 1.5.2.2.9.2 Applying Conditional Formatting in Tables and Pivot Tables
        • 1.5.2.3 Customizing Data Presentation
          • 1.5.2.3.1 Replacing or Removing Fields
          • 1.5.2.3.2 Changing Field Aggregation
          • 1.5.2.3.3 Changing the Granularity of Date and Time Fields
          • 1.5.2.3.4 Formatting Fields
            • 1.5.2.3.4.1 Formatting Currency Fields
            • 1.5.2.3.4.2 Formatting Date and Time Fields
              • 1.5.2.3.4.2.1 Custom Date and Time Formats
            • 1.5.2.3.4.3 Formatting Number Fields
            • 1.5.2.3.4.4 Formatting Percent Fields
            • 1.5.2.3.4.5 Formatting Text Fields
            • 1.5.2.3.4.6 Restoring the Default Formatting Settings for a Field
          • 1.5.2.3.5 Sorting Data in Visuals
          • 1.5.2.3.6 Adding Drill-Down Layers to Visuals
          • 1.5.2.3.7 Setting Field Colors in Analyses
          • 1.5.2.3.8 Changing the Field Data Type in Analyses
        • 1.5.2.4 Interacting with Visuals in Analyses
        • 1.5.2.5 Using Insights, Anomaly Detection, and Forecasts
          • 1.5.2.5.1 Using Insights
            • 1.5.2.5.1.1 Adding Suggested Insights
            • 1.5.2.5.1.2 Adding Custom Insights
            • 1.5.2.5.1.3 Customizing the Insight Narrative
            • 1.5.2.5.1.4 Supported Computations for Insights
          • 1.5.2.5.2 Configuring Anomaly Detection
            • 1.5.2.5.2.1 Exploring Anomalies
          • 1.5.2.5.3 Adding Forecasts in Visuals
        • 1.5.2.6 Importing Visuals to an Analysis
        • 1.5.2.7 Editing Visuals
        • 1.5.2.8 Moving and Resizing Visuals
        • 1.5.2.9 Duplicating Visuals
        • 1.5.2.10 Renaming Visuals
        • 1.5.2.11 Refreshing Visuals
        • 1.5.2.12 Deleting Visuals
        • 1.5.2.13 Searching for Specific Values
      • 1.5.3 Using the Sample Dashboards and Filters
        • 1.5.3.1 Capacity Planning (Impressions) Dashboard
        • 1.5.3.2 Ink Consumption (Inkjet printers only) Dashboard
        • 1.5.3.3 Job Insights Dashboard
        • 1.5.3.4 Printer Utilization Dashboard
        • 1.5.3.5 Shift Performance (Previous Week) Dashboard
        • 1.5.3.6 RICOH ProcessDirector Sample Dashboard
      • 1.5.4 Downloading Data and Creating Reports
        • 1.5.4.1 Exporting Data from Visuals
        • 1.5.4.2 Exporting Data From Analyses
      • 1.5.5 Working with Filters
        • 1.5.5.1 Creating Analysis Filters
          • 1.5.5.1.1 Creating a Text Filter
          • 1.5.5.1.2 Creating Numeric Filters
          • 1.5.5.1.3 Creating Date Filters
          • 1.5.5.1.4 Creating Nested Filters
        • 1.5.5.2 Editing Analysis Filters
        • 1.5.5.3 Enabling and Disabling Analysis Filters
      • 1.5.6 Using Formulas
        • 1.5.6.1 Adding Calculated Fields to Analyses
        • 1.5.6.2 Supported Operators and Functions
          • 1.5.6.2.1 Supported Operators
          • 1.5.6.2.2 Supported Functions
            • 1.5.6.2.2.1 Supported Table Calculations
        • 1.5.6.3 Order of Evaluation in Analyses
        • 1.5.6.4 Level-Aware Calculations
      • 1.5.7 Data Fields
        • 1.5.7.1 Data Fields from RICOH Supervisor Data Collector
        • 1.5.7.2 Data Fields from Avanti Slingshot
        • 1.5.7.3 Data Fields from RICOH API for Fiery
        • 1.5.7.4 Data Fields from RICOH ProcessDirector
    • 1.6 Working with Real-Time Printer Data
      • 1.6.1 Viewing Printer Information
        • 1.6.1.1 Printer Status
      • 1.6.2 Viewing Printer Information in Full-Screen Mode
      • 1.6.3 Customizing Printer Cards
      • 1.6.4 Customizing Multiple Printer Cards
      • 1.6.5 Creating Printer Groups
      • 1.6.6 Editing Printer Groups
      • 1.6.7 Removing Printer Groups
      • 1.6.8 Adding, Editing, and Removing Printers
    • 1.7 Security
      • 1.7.1 Users and Roles
    • 1.8 Troubleshooting and Support
      • 1.8.1 If You Encounter a Problem
  • 2 RICOH Supervisor Data Collector
    • 2.1 Overview of RICOH Supervisor Data Collector
      • 2.1.1 What's New?
      • 2.1.2 RICOH Supervisor Data Collector User Interface
        • 2.1.2.1 Printers Page
        • 2.1.2.2 Go to Analytics Tab
        • 2.1.2.3 Settings Tab
        • 2.1.2.4 RICOH Supervisor Data Collector Footer
      • 2.1.3 Notices
        • 2.1.3.1 Important
        • 2.1.3.2 Cautions Regarding This Guide
        • 2.1.3.3 Trademarks
    • 2.2 Getting Started with RICOH Supervisor Data Collector
      • 2.2.1 Computer Requirements
      • 2.2.2 Downloading and Installing RICOH Supervisor Data Collector on Windows
      • 2.2.3 Downloading and Installing RICOH Supervisor Data Collector on Linux
      • 2.2.4 Downloading and Installing RICOH Supervisor Data Collector with Command Line
      • 2.2.5 Updating RICOH Supervisor Data Collector
      • 2.2.6 Updating RICOH Supervisor Data Collector with Command Line
      • 2.2.7 Moving RICOH Supervisor Data Collector to a New Server
      • 2.2.8 Uninstalling RICOH Supervisor Data Collector
      • 2.2.9 Uninstalling RICOH Supervisor Data Collector with Command Line
      • 2.2.10 Restoring RICOH Supervisor Data Collector
      • 2.2.11 Signing In
    • 2.3 Configuration
      • 2.3.1 Configuring the Data Collector
    • 2.4 Working with Printers
      • 2.4.1 Scanning for Printers
      • 2.4.2 Adding Printers Manually
      • 2.4.3 Editing Printer Properties
        • 2.4.3.1 Generic SNMP Printer
        • 2.4.3.2 RICOH Pro VC
        • 2.4.3.3 InfoPrint 5000
        • 2.4.3.4 InfoPrint 4100
        • 2.4.3.5 RICOH GW Cut Sheet Printer
        • 2.4.3.6 RICOH Fiery Cut Sheet Printer
        • 2.4.3.7 RICOH TotalFlow Print Server Cut Sheet Printer
      • 2.4.4 Supported Printers
      • 2.4.5 Collected Data
      • 2.4.6 Editing Multiple Printers
      • 2.4.7 Printer Connectivity Status
      • 2.4.8 Reordering and Selecting Printers
      • 2.4.9 Finding Printers
      • 2.4.10 Deleting Printers
    • 2.5 Security
      • 2.5.1 User Roles and Permissions
      • 2.5.2 Enabling HTTPS for RICOH Supervisor Data Collector
        • 2.5.2.1 Enabling HTTPS on Windows Servers
        • 2.5.2.2 Enabling HTTPS on Linux Servers
    • 2.6 Troubleshooting and Support
      • 2.6.1 Uploading Diagnostic Data
      • 2.6.2 Common Problems
  1. Supervisor

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  1. On the banner, click Account button, the Account button.
  2. Click Sign out.
Parent topic: Getting Started with RICOH Supervisor

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