Signing In

Authorized users can sign in from any system that is connected to the Internet and has a supported web browser installed.

Note: For information on the supported web browsers and the minimum requirements, see Computer Requirements.

To sign in:

Open a web browser window.
Enter this URL in the address bar:
- For the United States: https://supervisor.app-ricohsoftware.com
- For Europe: https://supervisor.app-ricohsoftware.eu
On the sign-in page, enter your email address and password and click Sign in.
The password is case-sensitive.

Note: If you forgot your password, click Forgot password and follow the required steps. After you provide the email address for your account, you receive a verification code for resetting the password.

For security reasons, your session expires after 15 minutes of inactivity. The session timeout settings do not affect the Large Display user.