Installing
When you order RICOH ProcessDirector you can request physical discs and wait for them to arrive before installing. If you prefer to install from electronic media or if you want to install before the physical disc arrives, you can download ISO images from the Ricoh Production Print website: https://dl.ricohsoftware.com/. To download the software, follow the instructions in Downloading installation files.
The discs or the ISO files include:
- RICOH ProcessDirector base product installer
Includes Feature Manager for adding features after the base product is installed.
- IBM DB2 database installer
Included if you ordered the IBM DB2 database option.
- Secondary Server feature installer
Included if you ordered a Secondary Server feature.
- Ricoh Transforms installers
Included if you ordered one or more Ricoh Transform features.
- Various font collections
See Supplied fonts.
The RICOH ProcessDirector Secondary Server feature and application servers are the only components that are installed on different computers.
- Important:
- You can choose whether to install in interactive or automated mode.
- In interactive mode, an installation program asks questions and walks you through some configuration settings before completing the installation.
- In automated mode, you provide the configuration information in a response file before
starting the installation program.
With a response file, you can also install using a configuration management program, such as Ansible or Puppet. The configuration management program must have root access to complete the install, but the user conducting the install does not need to log in as the root user.
- RICOH ProcessDirector is installed in trial mode. After you install, you can download and install license keys for the features that you have purchased. See Downloading and installing license keys for more information.
- The installation instructions for installing RICOH ProcessDirector on an active computer with a backup computer in a manual failover configuration are different than for installing on a primary computer alone. See Installing a manual failover environment.
- If the computer where you plan to install the base product already has a RICOH ProcessDirector Secondary Server feature installed, you must uninstall the Secondary Server feature before you install the base product. See Uninstalling Secondary Server features for details.
- To migrate your objects from a primary server running on one operating system to a primary server running on a different operating system, follow the instructions in Running the Migration Assistant after installing RICOH ProcessDirector.
- RICOH ProcessDirector is not guaranteed to work with third party products installed on the server, such as antivirus programs and network sniffers. Such programs may affect ports or files which are needed for RICOH ProcessDirector to function normally.