Upgrading

If you have RICOH ProcessDirector installed, you can upgrade to the current version without uninstalling your existing software, or by installing on a new system and moving your objects to it.

For information about the new functions and updates included in this release, see New in this release.

If you are upgrading RICOH ProcessDirector and have another computer, we recommend that you install on that computer. By installing on a different computer, you decrease the risk of problems and minimize downtime during this process. When the installation finishes, you can migrate your objects from your existing system to the new system. You can then verify the new installation while the old computer is still running.

In version 3.12, RICOH ProcessDirector introduced the Migration Assistant. Start this tool on your newly installed system (known as the target system) to access your existing system (known as the source system) and move objects over. The Migration Assistant simplifies the process, so you don't have to manually export objects from one system and import them to the new system.

Database evolution

For many years, RICOH ProcessDirector supported only IBM DB2 as its database. In version 3.12, support was expanded to include PostgreSQL. PostgreSQL replaced DB2 as the default configuration for RICOH ProcessDirector.

When you upgrade to version 3.12 or later, you have two choices:

  • Continue to use DB2
  • Migrate to PostgreSQL

    Note: If you choose this option, you install PostgreSQL during the installation process, then move your data into the new database after the installation is complete.

Each option has different variables to consider, such as:

  • The PostgreSQL configuration can be installed on Rocky Linux; DB2 cannot.
  • If you plan to install the upgrade on a different computer, the Migration Assistant can move your objects and settings into PostgreSQL just as easily as into DB2.

Choose which database configuration to use before you upgrade, based on these factors and specifications for your environment.

In this section:

  1. Upgrading on the same computer
    If you are upgrading to a more recent version of RICOH ProcessDirector on the same computer, you need to meet certain requirements:
  2. Upgrading on a different computer with Migration Assistant
    To reduce the risk of problems, we recommend installing RICOH ProcessDirector on a different computer and then migrating your objects from the existing system to the new system.
  3. Completing the upgrade process
    After you upgrade RICOH ProcessDirector, you must do a few more steps to make the transition easier.
  4. Backing up data
    You can use a backup script to archive a copy of your RICOH ProcessDirector system configuration.
  5. Exporting media with electronic forms
    To reuse media objects with electronic forms on another RICOH ProcessDirector system, you can export them by copying the media.zip file to another system. The Export Objects function exports media objects but does not export the electronic forms defined for media objects.
  6. Upgrading a manual failover environment
    If you have your primary computers installed in a manual failover environment, you must upgrade both systems.
  7. Upgrading the DB2 database
    When you upgrade RICOH ProcessDirector, the version of DB2 database that is embedded in RICOH ProcessDirector is left at the same level. You can upgrade the DB2 database before you start the RICOH ProcessDirector install program or after the install program completes.
  8. Migrating data from DB2 to PostgreSQL
    If you previously used RICOH ProcessDirector with DB2 and are migrating to the PostgreSQL database configuration, you must migrate your data from one database to the other after installing the update.
Parent topic: Planning and Installing RICOH ProcessDirector