Upgrading a manual failover environment

If you have your primary computers installed in a manual failover environment, you must upgrade both systems.

The process for upgrading a manual failover configuration varies based on the database configuration that you used with the previous version and the one you want to use with the new version, and can be complicated by other factors.

    Important:
  • Before proceeding to upgrade in a manual failover environment, you must make sure that the production and failover servers meet the prerequisites to install the update. Therefore, you must run the prerequisite checker first on the production server and then on the failover server. See Running the prerequisite checker
  • Make sure that the failover process is set up correctly and running succesfully before upgrading a manual failover environment, by switching from the production server to the failover server and back to the production server.

To start the upgrading process in a manual failover environment:

  1. On the production server, do these steps:
    1. Upgrade the production server to the current version. See Upgrading on the same computer .
    2. Verify the installation to make sure that the installation completed successfully.
    3. Install the license keys for the production server. See Downloading and installing license keys
    4. Log in to the production server as the system user (aiw1 is the default).
    5. Open a command line and type stopaiw to shut down RICOH ProcessDirector on the production server.
  2. On the failover server, do these steps:
    1. Log in as the root user.
    2. Open a command line and go to the directory where the installation media is located and type scripts/failover-setup-rpd-node.sh and press Enter to run the script. The script adds entries to /etc/services, installs PSF if necessary, and updates the rpm database on the failover server.
    3. Switch the active node to the failover server by entering /opt/infoprint/ippd/bin/changeHostname.pl server_hostname where server_hostname is the name of the production server.
    4. Verify the installation on the failover server.
    5. Install the license keys for the failover server.
    6. Log in to the failover server as the system user (aiw1 is the default).
    7. Open a command line and type stopaiw to shut down RICOH ProcessDirector on the failover server.
  3. On the production server, log in as the root user.
  4. Switch the active node to the production server by entering /opt/infoprint/ippd/bin/changeHostname.pl server_hostname where server_hostname is the name of the failover server.
Parent topic: Upgrading