Uninstalling the Main Application

This procedure uses Windows 10, as an example. There might be minor differences in other versions of Windows.
Important: To uninstall this application, you must be logged on with the same account that was used during the installation. The account must have administrator privileges.
  1. Make sure that the application is closed.
  2. Stop the RICOH TotalFlow Prep Service:
    1. Go to Control PanelAdministrative Tools and double-click Services.
    2. In the list of services, right-click RICOH TotalFlow Prep Service and select Stop.
  3. Go back to the main Control Panel screen and click Programs and Features.
  4. Right-click RICOH TotalFlow Prep and select Uninstall/Change.
  5. In the confirmation dialog box, click Yes.
    If the user account control screen appears, click Yes.
  6. On the Uninstall TotalFlow Prep screen, click Uninstall.
  7. Click Done.