How to Generate and Download the Product License Key
- To get the fingerprint for the machine where you are about to install InfoPrint Manager, log in to the server using the root user.
- On a command shell terminal, run the getfingerprint utility available on the root of the base DVD-ROM or ISO of the product. The output of the command is the server fingerprint needed to generate the license key for your product.
- Open the EMS - Entitlement Certificate email and find the EID.
- Go to the Ricoh Production Print Software website https://dl.ricohsoftware.com and click the Software Activation button.
- Type or paste the EID into the Enter your EID field.
- Type or paste the server fingerprint into the Enter your System Fingerprint field. Make sure to include the asterisk (*) at the beginning of the system fingerprint.
- Click Confirm Content. The Activation Content Confirmation dialog is displayed.