Getting help for notification messages

If you receive a notification message that you do not understand, InfoPrint Manager provides a way to get more information about the situation. In some cases, the explanation even suggests some things you can do to resolve the problem.

To see the full text of an error message, use the pdmsg utility and specify the message number to display help for notification messages you received.

For example, you receive this notification message about the PrintQueue1 contained in server MainServer.

To:nrharvey@hope.bpc.infoprint.com
Subject: 5010-192 Message from InfoPrint server: MainServer
********
[05/30/97 07:26:381]  5010-304 The queue MainServer:PrintQueue1 
                               is backlogged.

To receive help for message 5010-304, enter the command:

pdmsg 5010-304