RICOH Predictive Insight

• 1 RICOH Predictive Insight™
  • 1.1 Overview of RICOH Predictive Insight
    • 1.1.1 What's New?
    • 1.1.2 Frequently Asked Questions: Dashboard Capabilities
    • 1.1.3 RICOH Predictive Insight User Interface
      • 1.1.3.1 Banner
      • 1.1.3.2 Dashboards Tab [New]
      • 1.1.3.3 Real Time Display Tab
      • 1.1.3.4 Data Collectors Tab
      • 1.1.3.5 Settings Tab
    • 1.1.4 Notices
      • 1.1.4.1 Important
      • 1.1.4.2 Cautions Regarding This Guide
      • 1.1.4.3 Trademarks
  • 1.2 Getting Started with RICOH Predictive Insight
    • 1.2.1 Computer Requirements
    • 1.2.2 Signing In
    • 1.2.3 Downloading and Installing RICOH Data Collector
    • 1.2.4 Downloading and Installing RICOH Data Collector with Command Line
    • 1.2.5 Signing Out
  • 1.3 Configuration
    • 1.3.1 Configuring Account and User Settings
    • 1.3.2 Configuring Profile Settings
    • 1.3.3 Configuring Data Collectors
      • 1.3.3.1 Downloading Data Collectors
      • 1.3.3.2 Viewing Data Collector Information
      • 1.3.3.3 Updating Data Collectors
      • 1.3.3.4 Changing Data Collector Settings
      • 1.3.3.5 Deleting Data Collectors
      • 1.3.3.6 Uploading Ink Data for InfoPrint 5000 Printers
    • 1.3.4 Configuring Software Connectors
      • 1.3.4.1 Configuring the RICOH ProcessDirector Software Connector
      • 1.3.4.2 Viewing RICOH ProcessDirector Data Transmitters
    • 1.3.5 Configuring Account Settings
    • 1.3.6 Configuring User Preferences
    • 1.3.7 Configuring Notifications
      • 1.3.7.1 Viewing Notifications
      • 1.3.7.2 Editing Notifications
      • 1.3.7.3 Enabling and Disabling Notifications
    • 1.3.8 Configuring Locations
      • 1.3.8.1 Adding Locations
      • 1.3.8.2 Editing Locations
      • 1.3.8.3 Deleting Locations
    • 1.3.9 Configuring Shifts
      • 1.3.9.1 Adding Shifts
      • 1.3.9.2 Editing Shifts
      • 1.3.9.3 Deleting Shifts
  • 1.4 Working with Dashboards [New]
    • 1.4.1 Creating and Managing Dashboards
      • 1.4.1.1 Creating an Analysis
        • 1.4.1.1.1 Adding Sheets
        • 1.4.1.1.2 Changing the Analysis Themes
        • 1.4.1.1.3 Customizing Layouts
          • 1.4.1.1.3.1 Customizing Visuals in Analyses With Free-Form Layout
          • 1.4.1.1.3.2 Using Conditional Rules
        • 1.4.1.1.4 Configuring Analysis Settings
        • 1.4.1.1.5 Using Parameters
          • 1.4.1.1.5.1 Creating Parameters
          • 1.4.1.1.5.2 Adding Controls for Parameters
          • 1.4.1.1.5.3 Connecting to Parameters
        • 1.4.1.1.6 Using Custom Actions
      • 1.4.1.2 Editing an Analysis
      • 1.4.1.3 Duplicating an Analysis
      • 1.4.1.4 Renaming an Analysis
      • 1.4.1.5 Deleting an Analysis
      • 1.4.1.6 Sharing an Analysis
      • 1.4.1.7 Publishing an Analysis
      • 1.4.1.8 Viewing Dashboards
        • 1.4.1.8.1 Viewing Visual Details
        • 1.4.1.8.2 Excluding and Focusing on Visual Elements
        • 1.4.1.8.3 Drilling down in Visuals
        • 1.4.1.8.4 Analyzing Contributions in Visuals
        • 1.4.1.8.5 Viewing Summary Data in Visuals
      • 1.4.1.9 Duplicating Dashboards
      • 1.4.1.10 Renaming Dashboards
      • 1.4.1.11 Deleting Dashboards
      • 1.4.1.12 Sharing Dashboards
      • 1.4.1.13 Scheduling Reports
    • 1.4.2 Creating and Managing Visuals
      • 1.4.2.1 Creating Visuals
        • 1.4.2.1.1 Using AutoGraph
        • 1.4.2.1.2 Using Bar Charts
        • 1.4.2.1.3 Using Box Plots
        • 1.4.2.1.4 Using Combo Charts
        • 1.4.2.1.5 Using Custom Visual Content
        • 1.4.2.1.6 Using Donut Charts
        • 1.4.2.1.7 Using Funnel Charts
        • 1.4.2.1.8 Using Gauge Charts
        • 1.4.2.1.9 Using Heat Maps
        • 1.4.2.1.10 Using Highcharts
          • 1.4.2.1.10.1 JSON Expression Language for Highcharts
        • 1.4.2.1.11 Using Histograms
        • 1.4.2.1.12 Using Image Components
        • 1.4.2.1.13 Using Key Performance Indicators
        • 1.4.2.1.14 Using Layer Maps
        • 1.4.2.1.15 Using Line Charts
        • 1.4.2.1.16 Using Map Charts
        • 1.4.2.1.17 Using Pie Charts
        • 1.4.2.1.18 Using Pivot Tables
          • 1.4.2.1.18.1 Adding Totals and Subtotals to Pivot Tables
          • 1.4.2.1.18.2 Adding Table Calculations in Pivot Tables
          • 1.4.2.1.18.3 Sorting Data in Pivot Tables
        • 1.4.2.1.19 Using Radar Charts
        • 1.4.2.1.20 Using Sankey Diagrams
        • 1.4.2.1.21 Using Scatter Plots
        • 1.4.2.1.22 Using Tables
          • 1.4.2.1.22.1 Adding Totals to Tables
          • 1.4.2.1.22.2 Sorting Data in Tables
        • 1.4.2.1.23 Using Text Boxes
        • 1.4.2.1.24 Using Tree Maps
        • 1.4.2.1.25 Using Waterfall Charts
        • 1.4.2.1.26 Using Word Clouds
      • 1.4.2.2 Formatting Visuals
        • 1.4.2.2.1 Formatting Titles and Subtitles in Visuals
        • 1.4.2.2.2 Formatting Axes and Grid Lines in Visuals
        • 1.4.2.2.3 Configuring Range and Scale in Visuals
        • 1.4.2.2.4 Adding Reference Lines to Visuals
        • 1.4.2.2.5 Formatting Legends in Visuals
        • 1.4.2.2.6 Formatting Data Labels in Visuals
        • 1.4.2.2.7 Formatting Tooltips in Visuals
        • 1.4.2.2.8 Setting Colors in Visuals
        • 1.4.2.2.9 Applying Conditional Formatting in Visuals
          • 1.4.2.2.9.1 Applying Conditional Formatting in Key Performance Indicators and Gauge Charts
          • 1.4.2.2.9.2 Applying Conditional Formatting in Tables and Pivot Tables
      • 1.4.2.3 Customizing Data Presentation
        • 1.4.2.3.1 Replacing or Removing Fields
        • 1.4.2.3.2 Changing Field Aggregation
        • 1.4.2.3.3 Changing the Granularity of Date and Time Fields
        • 1.4.2.3.4 Formatting Fields
          • 1.4.2.3.4.1 Formatting Currency Fields
          • 1.4.2.3.4.2 Formatting Date and Time Fields
            • 1.4.2.3.4.2.1 Custom Date and Time Formats
          • 1.4.2.3.4.3 Formatting Number Fields
          • 1.4.2.3.4.4 Formatting Percent Fields
          • 1.4.2.3.4.5 Formatting Text Fields
          • 1.4.2.3.4.6 Restoring the Default Formatting Settings for a Field
        • 1.4.2.3.5 Sorting Data in Visuals
        • 1.4.2.3.6 Adding Drill-Down Layers to Visuals
        • 1.4.2.3.7 Setting Field Colors in Analyses
        • 1.4.2.3.8 Changing the Field Data Type in Analyses
      • 1.4.2.4 Interacting with Visuals in Analyses
      • 1.4.2.5 Using Insights, Anomaly Detection, and Forecasts
        • 1.4.2.5.1 Using Insights
          • 1.4.2.5.1.1 Adding Suggested Insights
          • 1.4.2.5.1.2 Adding Custom Insights
          • 1.4.2.5.1.3 Customizing the Insight Narrative
          • 1.4.2.5.1.4 Supported Computations for Insights
        • 1.4.2.5.2 Configuring Anomaly Detection
          • 1.4.2.5.2.1 Exploring Anomalies
        • 1.4.2.5.3 Adding Forecasts in Visuals
      • 1.4.2.6 Importing Visuals to an Analysis
      • 1.4.2.7 Editing Visuals
      • 1.4.2.8 Moving and Resizing Visuals
      • 1.4.2.9 Duplicating Visuals
      • 1.4.2.10 Renaming Visuals
      • 1.4.2.11 Refreshing Visuals
      • 1.4.2.12 Deleting Visuals
      • 1.4.2.13 Searching for Specific Values
    • 1.4.3 Using the Sample Dashboards and Filters
      • 1.4.3.1 Capacity Planning (Impressions) Dashboard
      • 1.4.3.2 Ink Consumption (Inkjet printers only) Dashboard
      • 1.4.3.3 Job Insights Dashboard
      • 1.4.3.4 Printer Utilization Dashboard
      • 1.4.3.5 Shift Performance (Previous Week) Dashboard
      • 1.4.3.6 RICOH ProcessDirector Sample Dashboard
    • 1.4.4 Downloading Data and Creating Reports
      • 1.4.4.1 Exporting Data from Visuals
      • 1.4.4.2 Exporting Data From Analyses
    • 1.4.5 Working with Filters
      • 1.4.5.1 Creating Analysis Filters
        • 1.4.5.1.1 Creating a Text Filter
        • 1.4.5.1.2 Creating Numeric Filters
        • 1.4.5.1.3 Creating Date Filters
        • 1.4.5.1.4 Creating Nested Filters
      • 1.4.5.2 Editing Analysis Filters
      • 1.4.5.3 Enabling and Disabling Analysis Filters
    • 1.4.6 Using Formulas
      • 1.4.6.1 Adding Calculated Fields to Analyses
      • 1.4.6.2 Supported Operators and Functions
        • 1.4.6.2.1 Supported Operators
        • 1.4.6.2.2 Supported Functions
          • 1.4.6.2.2.1 Supported Table Calculations
      • 1.4.6.3 Order of Evaluation in Analyses
      • 1.4.6.4 Level-Aware Calculations
    • 1.4.7 Data Fields
      • 1.4.7.1 Data Fields from RICOH Data Collector
      • 1.4.7.2 Data Fields from Avanti Slingshot
      • 1.4.7.3 Data Fields from RICOH API for Fiery
      • 1.4.7.4 Data Fields from RICOH ProcessDirector
  • 1.5 Working with Real-Time Printer Data
    • 1.5.1 Viewing Printer Information
      • 1.5.1.1 Printer Status
    • 1.5.2 Viewing Printer Information in Full-Screen Mode
    • 1.5.3 Customizing Printer Cards
    • 1.5.4 Customizing Multiple Printer Cards
    • 1.5.5 Creating Printer Groups
    • 1.5.6 Editing Printer Groups
    • 1.5.7 Removing Printer Groups
    • 1.5.8 Adding, Editing, and Removing Printers
  • 1.6 Security
    • 1.6.1 Users and Roles
  • 1.7 Troubleshooting and Support
    • 1.7.1 If You Encounter a Problem
  • 1.8 RICOH Data Collector
    • 1.8.1 Overview of RICOH Data Collector
      • 1.8.1.1 What's New?
      • 1.8.1.2 RICOH Data Collector User Interface
        • 1.8.1.2.1 Printers Page
        • 1.8.1.2.2 Go to Analytics Tab
        • 1.8.1.2.3 Settings Tab
        • 1.8.1.2.4 RICOH Data Collector Footer
      • 1.8.1.3 Notices
        • 1.8.1.3.1 Important
        • 1.8.1.3.2 Cautions Regarding This Guide
        • 1.8.1.3.3 Trademarks
    • 1.8.2 Getting Started with RICOH Data Collector
      • 1.8.2.1 Computer Requirements
      • 1.8.2.2 Downloading and Installing RICOH Data Collector on Windows
      • 1.8.2.3 Downloading and Installing RICOH Data Collector on Linux
      • 1.8.2.4 Downloading and Installing RICOH Data Collector with Command Line
      • 1.8.2.5 Updating RICOH Data Collector
      • 1.8.2.6 Updating RICOH Data Collector with Command Line
      • 1.8.2.7 Moving RICOH Data Collector to a New Server
      • 1.8.2.8 Uninstalling RICOH Data Collector
      • 1.8.2.9 Uninstalling RICOH Data Collector with Command Line
      • 1.8.2.10 Restoring RICOH Data Collector
      • 1.8.2.11 Signing In
    • 1.8.3 Configuration
      • 1.8.3.1 Configuring the Data Collector
    • 1.8.4 Working with Printers
      • 1.8.4.1 Scanning for Printers
      • 1.8.4.2 Adding Printers Manually
      • 1.8.4.3 Editing Printer Properties
        • 1.8.4.3.1 Generic SNMP Printer
        • 1.8.4.3.2 RICOH Pro VC
        • 1.8.4.3.3 InfoPrint 5000
        • 1.8.4.3.4 InfoPrint 4100
        • 1.8.4.3.5 RICOH GW Cut Sheet Printer
        • 1.8.4.3.6 RICOH Fiery Cut Sheet Printer
        • 1.8.4.3.7 RICOH TotalFlow Print Server Cut Sheet Printer
      • 1.8.4.4 Supported Printers
      • 1.8.4.5 Collected Data
      • 1.8.4.6 Editing Multiple Printers
      • 1.8.4.7 Printer Connectivity Status
      • 1.8.4.8 Reordering and Selecting Printers
      • 1.8.4.9 Finding Printers
      • 1.8.4.10 Deleting Printers
    • 1.8.5 Security
      • 1.8.5.1 User Roles and Permissions
      • 1.8.5.2 Enabling HTTPS for RICOH Data Collector
        • 1.8.5.2.1 Enabling HTTPS on Windows Servers
        • 1.8.5.2.2 Enabling HTTPS on Linux Servers
    • 1.8.6 Troubleshooting and Support
      • 1.8.6.1 Uploading Diagnostic Data
      • 1.8.6.2 Common Problems