Uninstalling RICOH Data Collector

To uninstall RICOH Data Collector:
  1. Start the uninstall process on the computer where RICOH Data Collector is installed:
    • On Windows, go to C:\Program Files\RICOH\DataCollector\_manage_installation and double-click Change Installation.exe.

      If you changed the default path, go to the install folder that you selected during the installation.

    • On Linux, open a terminal window as the root user and enter this command: 
      '/opt/RICOH/DataCollector/_manage_installation/Change Installation'
    If you chose to create shortcuts during the installation, you can also use the RICOH Data Collector - Change Installation shortcut to start the uninstall process.
  2. In the Maintenance Mode dialog box:
    1. Select Uninstall Product.
    2. Click Next.
  3. In the Uninstall RICOH Data Collector dialog box, select the Delete the Data Collector from the cloud check box if you want to delete your data collector from the cloud.
    Important: If you select the Delete the Data Collector from the cloud check box, the RICOH Data Collector application and all real-time data are permanently deleted. Historical data gathered by the data collector is still kept in the cloud. If you perform this action, you cannot restore your data collector at a later date.
  4. Click Uninstall.
  5. Click Done.
Parent topic: Getting Started with RICOH Data Collector