Uninstalling RICOH Data Collector
- Start the uninstall process on the computer where RICOH Data Collector is installed:
- On Windows, go to
C:\Program Files\RICOH\DataCollector\_manage_installation
and double-clickChange Installation.exe
.If you changed the default path, go to the install folder that you selected during the installation.
- On Linux, open a terminal window as the root user and enter this command:
'/opt/RICOH/DataCollector/_manage_installation/Change Installation'
If you chose to create shortcuts during the installation, you can also use theRICOH Data Collector - Change Installation
shortcut to start the uninstall process. - On Windows, go to
- In the Maintenance Mode dialog box:
- Select Uninstall Product.
- Click Next.
- In the Uninstall RICOH Data Collector dialog box, select the Delete the Data Collector from the cloud check box if you want to delete your data collector from the cloud.Important: If you select the Delete the Data Collector from the cloud check box, the RICOH Data Collector application and all real-time data are permanently deleted. Historical data gathered by the data collector is still kept in the cloud. If you perform this action, you cannot restore your data collector at a later date.
- Click Uninstall.
- Click Done.