Manually Uninstalling RICOH Data Collector on Linux

This procedure provides the steps for manually uninstalling RICOH Data Collector on Linux.

Important:

Make sure that you have appropriate user authority. You must have administrator role to complete the procedure. Contact your Ricoh representative to verify the user role provided by your account.
Manually deleting the RICOH Data Collector services does not allow installing a new data collector.

To manually uninstall RICOH Data Collector on Linux:

Stop the RICOH Data Collector Logstash service using one of these commands (on version 2026.9.155 or newer):
```
sudo systemctl stop RicohDataCollectorLogstash
```
or
```
sudo service RicohDataCollectorLogstash stop
```
Stop the RICOH Data Collector service using one of these commands:
```
sudo systemctl stop RicohDataCollector
```
or
```
sudo service RicohDataCollector stop
```
Remove the RICOH Data Collector Logstash service using this command (on version 2026.9.155 or newer):
```
sudo rm -f /etc/systemd/system/RicohDataCollectorLogstash.service
```
Remove the RICOH Data Collector service using this command:
```
sudo rm -f /etc/systemd/system/RicohDataCollector.service
```
Edit the Zero G Registry file:
1. Search for .com.zerog.registry.xml (Example: /var/.com.zerog.registry.xml) or use this command:
```
sudo find -iname *zerog.registry.xml
```
2. Edit the file by deleting everything related to RICOH Data Collector and to the path where RICOH Data Collector was installed.
Delete the installation folders (Example: /opt/RICOH/DataCollector) using the commands:
```
sudo rm -rf /opt/RICOH/DataCollector
```
```
sudo rm -rf /root/.DataCollector
```