| Failed to start the application, please try again. Call service if this error message
is displayed repeatedly. |
Failed to initialize the variables for Color Sample Matching. |
Create a backup of the RICOH Auto Color Adjuster settings, uninstall the software, and then install it again.
If the error persists, contact your service representative.
|
| Failed to start the application. There is a network problem, please check. |
The client computer failed to access the server, or a problem is occurring in an application
on the server. |
- Check that the computer is connected to the network.
- Restart Windows on the computer and server.
If the error persists, contact your service representative.
|
| An error has occurred in the following location.Turn the main power off and back on, then restart the application.If the error occurs again, please call service. SCXXX-XX
|
A malfunction that might require a repair occurred on the machine. |
Turn off the power of the machine, and then turn it on again.
If the error persists, contact your service representative with the message and SC
number.
|
| An error has occurred in the following location.Turn the main power off and back on, then restart the application.If the error occurs again, please call service. SCXXX-XX
|
A malfunction that might require a repair occurred in the communication between the
machine and the computer. |
- Check that the machine and the computer are connected using two USB cables.
- Turn off the power of the machine, and then turn it on again.
If the error persists, contact your service representative with the message and SC
number.
|
| Colorimeter has not been connected. Connect the colorimeter and then restart the application. |
A problem occurred in the communication between the machine and the computer. |
- Check that the machine and the computer are connected using two USB cables.
- If the machine is turned off, turn it on. If the machine is turned on, turn it off
and then on again.
- Quit Quick Color Adjustment, Color Sample Matching, Colorimetry, and Machine Settings when those applications are running, and then start them again from the menu screen.
If only the menu screen is displayed, start the RICOH Auto Color Adjuster again.
- Restart Windows. When you are using a client computer, restart Windows on the server
also.
|
| Not secure |
The SSL certificate you are using when accessing the server online from the client
computer is not installed on the server. |
Add the SSL certificate to the server.
|
| The license has expired. Please update the license. |
The license has expired. |
- Contact your sales representative. When the server computer is connected to the Internet,
the status of the license is updated automatically after the license is renewed.
- The license information is displayed at the bottom of the menu screen.
- To update the license information, click the Machine Settings button (
 ), and go to .
|