| 02XX0002
04XX0003
04XX0009
04XX000A
(XX represents a hexadecimal number between 00–ff)
|
A system error occurred. |
Restart Windows. |
| 02XX0004
(XX represents a hexadecimal number between 00–ff)
|
An unexpected problem occurred. |
Contact your service representative. Collect the device log as required. |
| 02010007 |
The destination folder is deleted. |
In the Colorimetry Measurements dialog, select the correct folder in the File Location field. |
| 02020008 |
A file with the same name exists in the destination folder. |
- Move or delete the corresponding file from the folder selected in the File Location field displayed in the Colorimetry Measurements dialog.
- Enter the correct file name in the File Name field displayed in the Colorimetry Measurements dialog.
|
| 0402000C |
A scanner error occurred. |
Check the message and operate as required.
Fix the error. Then, restart the scanner and your operating system.
|
| 0403000C |
Failed to scan the chart. |
Scan the chart again. If the error persists, reprint the chart in the center of the
paper, and then scan the reprinted chart. |
| 00010006 |
The measurement result file is not output after you scan a custom chart.
This problem occurs because the ID of the scanned chart does not match the ID of the
chart you select for scanning in the Colorimetry dialog.
|
Scan a chart whose chart ID matches the ID of the chart you select for scanning in
the Colorimetry dialog. |
| 020F0007 |
After you select the destination folder for saving the measurement file, the File Location field is blank again. |
Select the destination folder again. If the error persists, contact your service representative. |
| 0403000D |
The scanned chart does not match the chart you select for scanning in the Colorimetry
dialog. |
In the Colorimetry dialog, select a chart that matches the chart placed in the paper
tray. |
| Colorimetry Timeout Error |
A paper jam or another problem occurred when scanning an original. |
Solve the problem on the scanner.
If the error persists, contact your service representative.
|
| File Creation Error |