Troubleshooting Use this chapter to identify and fix problems with the machine or the application. In this section: When the Machine Cannot Be Operated When Messages Appear (Common to All Functions)This section describes how to solve the problem when the machine cannot be operated properly from a computer. When a Paper Jam OccursOpen the front door of the machine and remove the paper if the following message is displayed on the screen: Open the cover and remove original document/chart inside. Parent topic: Using the RICOH Auto Color Adjuster