Backup and Restore Errors

• the application is not authorized to access the backup file or folder
• the backup file is invalid
• a database error occurred
• the disk is full

1. Manually complete the restore process.
2. Manually revert to the previous settings that you had before the restore.

To complete the restore process, or to revert to the previous settings:

1. Close the application.
2. If you want to complete the restore process manually, go to C:\RicohAutoColorAdjuster\Temp\Backup\restore-yyyyMMdd-hhmmss and select all the subfolders.
   Important:
   • The yyyyMMdd-hhmmss in the folder name must match the yyyyMMdd-hhmmss in the name of the backup file you are trying to restore.
   • If you changed or removed the date and time from the default name of the backup file, then the yyyyMMdd-hhmmss in the folder name must match the date and time when the backup file was modified.
3. If you want to revert to the previous settings manually, go to C:\RicohAutoColorAdjuster\Temp\Backup\rollback-yyyyMMdd-hhmmss and select all the subfolders.
   Important:
   • The yyyyMMdd-hhmmss in the folder name must match the yyyyMMdd-hhmmss in the name of the backup file that contains the settings you are trying to revert to.
   • If you changed or removed the date and time from the default name of the backup file, then the yyyyMMdd-hhmmss in the folder name must match the date and time when the backup file was modified.
4. Copy all the selected subfolders and paste them to this location: C:\RicohAutoColorAdjuster
5. Go to C:\RicohAutoColorAdjuster\DB and delete the ColorAdjustmentData.mv.db file.
6. Rename the ColorAdjustmentData.backup file to ColorAdjustmentData.zip.
7. Unzip the contents of the ColorAdjustmentData.zip file to the current folder. This step places the unzipped ColorAdjustmentData.mv.db file in the current folder.
8. Restart your computer.
9. Start the application.
10. If you chose to complete the restore process manually, check if your settings were restored.
11. If you chose to manually revert to your settings before the restore, check if the settings were reverted.
12. If your desired settings were restored or reverted, delete the contents of the C:\RicohAutoColorAdjuster\Temp\Backup folder.
13. If your desired settings were not restored or reverted, repeat the procedure.

• the backup file is corrupt
• the backup file is generated with an older version of the application

• Select a valid backup file created with the current version of the application.
• To restore a backup file created with an older version of the application:
  1. Install the version of the application used for creating the backup file.
  2. Use that version of the application to restore your backup file.
  3. When the restore process is complete, upgrade the application.