Printer does not stop
On a AIX or Linux system, if you cannot stop a printer from the RICOH ProcessDirector user interface, check the permissions of the
/etc
directory and the files in it.The RICOH ProcessDirector system user (aiw1 is the default) must have execute permission for the /etc
directory and read permission for network control files, specifically, /etc/protocols
. By default, the /etc/protocols
file is installed with permissions of 644. If read permission for other users is
removed, RICOH ProcessDirector cannot stop printers.