SSL or TLS security not active

If you previously configured RICOH ProcessDirector to use SSL or TLS but notice that it is not currently active, you must reactivate it.

If you recently updated your installation, SSL or TLS might have been affected. SSL and TLS security settings are cleared in the Web server component when you install service updates or a new version of RICOH ProcessDirector. To correct the situation, follow the procedure for enabling SSL or TLS.

Related information:

Secure Sockets Layer and Transport Layer Security support
Enabling Secure Sockets Layer or Transport Layer Security
Parent topic: Problems