Job processing fails in RunFusionPro step
If the job is not processing in the workflow, the workflow stops at a certain step,
or templates are not loaded in the templates table, you must check the FusionPro connection
settings and the step template configuration.
- Verify that FusionPro Server is still running on the application server.
- Check the FusionPro Connect Settings page from the Administration tab.Make sure that the application server IP address or host name is correct.
- Check the steps in the workflow and make sure all resources are available.If the resources are not available, you must update the names and full paths of the missing resources.
- Make sure that the input device is connected and enabled and it is configured to accept files in the correct format.
- Check the jobs status displayed in the Activity Monitor tab from FusionPro Server Dashboard for any processing errors.
- Check the log file from the Compositions directory on the FusionPro server.