Starting or restarting

These topics describe what to do if RICOH ProcessDirector or a related application does not start or automatically restart.

In this section:

  1. Resetting the system
    If you enter the startaiw command on the primary computer and RICOH ProcessDirector does not start running as usual, you might need to reset the system. Resetting the system makes sure that all components are in a known state and lets them start up correctly.
  2. Web server not restarting automatically
    The web server restarts automatically if a problem causes it to fail. The settings in the WebserverChecker.cfg file determine how many times the server restarts. If the web server restart is not working as expected, check the settings in the WebserverChecker.cfg file.
Parent topic: Problems