Networking and connecting
These topics describe problems with networking and connectivity.
In this section:
- Host name does not match the IP addressIf you see a message that begins: The host name in C:\aiw\aiw1\config\ servers.cfg does not match the IP address of the system , the host name or IP address of the primary computer has changed. You must update RICOH ProcessDirector to recognize the change.
- SNMP connection with a printer cannot be establishedIf RICOH ProcessDirector cannot connect to a printer using SNMP, check these settings.
- Reports database connection issuesIf RICOH ProcessDirector or the business intelligence tool cannot connect to the Reports database, consider the following troubleshooting suggestions.
Parent topic: Problems