Problems caused by antivirus software
Programs that scan and lock files, such as antivirus products, often cause installation
and performance problems.
- Fail to install.
- Fail when running a step.
- Experience degraded performance.
- Block network traffic on some ports.
You may need to exclude some directories from scanning in order to avoid these consequences.
Directories to exclude are:
C:\Program Files\Ricoh\ProcessDirector
C:\ProgramData\IBM
C:\aiw\aiw1
C:\AIWINST