Host name does not match the IP address

If you see a message that begins: The host name in C:\aiw\aiw1\config\ servers.cfg does not match the IP address of the system, the host name or IP address of the primary computer has changed. You must update RICOH ProcessDirector to recognize the change.

To update RICOH ProcessDirector:

  1. Log in to the primary computer as the user who installed RICOH ProcessDirector.
  2. Start a command prompt as an administrator. Even if you are logged on to your system as an administrator, you must start the command prompt by selecting Run as administrator from the right-click menu.
  3. Enter this command, where oldhostname is the old host name without the domain name:
    C:\Program Files\Ricoh\ProcessDirector\bin\changeHostname.bat oldhostname
Parent topic: Networking and connecting