Installing the License

When installing TotalFlow Optimizer, you can select between the trial license or the permanent license. The trial license lets you use TotalFlow Optimizer for 60 days.
To continue using TotalFlow Optimizer after the trial license expires, you must install a permanent license on the computer where you installed TotalFlow Optimizer. The permanent license is valid only on this computer.
Important: Before you try to install the license, make sure that you have the email with the entitlement ID (EID) that you received from your service representative.

You can obtain the license file manually using the self-service website.

The License Key Management Application (LKMA) comes with the TotalFlow Optimizer base installation and handles the license types for your TotalFlow Optimizer software. The License Key Management Application lets you add or remove licenses.
Note: The installation paths specified in the instructions are the default ones. If you installed TotalFlow Optimizer in a custom location, refer to that location instead of the default one.

    To install the permanent license:

  1. Click Start ⇒ All apps ⇒ <Program Group>.
    Note: The default Program Group for the TotalFlow Optimizer application is RICOH TotalFlow Optimizer. You can set a different Program Group during the installation process.
  2. Right-click Manage Software Keys and select Run as Administrator to open the application.
  3. In the TotalFlow Optimizer Licenses main window, click Add... to add a new license.
    The Deploy Software Keys window is displayed.
  4. In the Deploy Software Keys dialog, click Browse..., go to the license key file, and click Open.
  5. Click Next.
    An information message is displayed:
    • Registration successful if the registration process is successful.
    • Registration failed if the registration process fails.

      If the registration process fails, a pop-up message is displayed to indicate why the registration failed.

  6. If the installation is successful, you must restart the application services:
    1. Click Start ⇒ All apps ⇒ <Program Group>.
      Note: The default Program Group for the TotalFlow Optimizer application is RICOH TotalFlow Optimizer. You can set a different Program Group during the installation process.
    2. Right-click Restart Services and select Run as Administrator to restart the application services.
Note: If the system fingerprint used for generating a license key is changed, the TotalFlow Optimizer software continues to run in grace mode for 7 days. You must contact your local representative to receive a new license key before the period expires, otherwise the TotalFlow Optimizer software stops running on this system when the grace period ends.

In this section:

  1. Obtaining a Permanent License File
    To install the permanent license, you need a license file. You can obtain the license file using the self-service website.
Parent topic: License Management