Jobs move to error in a Postal Enablement workflow with column headings that have double-byte characters
If all jobs in a Postal Enablement workflow with column headings that have double-byte characters are placed in the
Error state, the column headings fields in Postal Enablement steps might contain double-byte commas. To fix the problem, change all double-byte
commas to single-byte commas.
- Disable the workflow.
- Display the properties notebook for the step based BuildExternalDocPropsFile step template.
- In the Column headings field, replace any double-byte commas with single-byte commas.
- Display the properties notebook for the step based MapExternalResultsFileToDocProps step template.
- In the Columns to keep field, replace any double-byte commas with single-byte commas.
- Enable the workflow.