Setting up networking configuration

To set up networking based on system networking information:
  1. Make sure that RICOH ProcessDirector has access to a Domain Name System (DNS) server. The DNS server must have correct entries for the host name and IP address of each RICOH ProcessDirector primary computer and application/secondary computer on the network.
      Note:
    • RICOH ProcessDirector supports both IPv4 and IPv6 protocols. If you use IPv4, IP addresses can be expressed using dotted-decimal addresses or the fully qualified host name. If you use IPv6, you must use the fully qualified host name of the server.
    • If you use an IPv6 address, you must complete additional configuration steps after you install RICOH ProcessDirector. See Configuring to use IPv6 addresses.
  2. Make sure that /etc/hosts on the primary computer has an entry for its IP address and the fully qualified host name.
  3. In your firewall, open any ports that RICOH ProcessDirector uses. Depending on your configuration, you might need these ports:

    Ports to open on the RICOH ProcessDirector primary server

    Port Source system Description
    15080 User workstation Access to the RICOH ProcessDirector user interface if not using TLS.
    15090 Administrator workstation Access to the RICOH ProcessDirector Feature Manager interface if not using TLS.
    15443 User workstation Access to the RICOH ProcessDirector user interface if using TLS.
    15453 Administrator workstation Access to the RICOH ProcessDirector Feature Manager user interface if using TLS.
    515 Customer application Required when sending jobs to RICOH ProcessDirector using LPR.
    5001-65535 Customer mainframe Required when sending jobs to RICOH ProcessDirector using Download for z/OS or AFP Download Plus. The port numbers defined in RICOH ProcessDirector must match the port numbers defined as printers on the mainframe.
    55555 RICOH ProcessDirector secondary server Required if you use secondary servers that are not defined on the same system as the primary server. Allows communication between the secondary server and the primary server.
    15080 or 15443 RICOH TotalFlow Print server Used to send printing status to RICOH ProcessDirector.

    Ports to open on RICOH ProcessDirector primary and secondary server

    Port Source system Description
    15081 Administrator workstation Used to import the custom PDF printer definition to the RICOH ProcessDirector server that will be communicating with the printer

    Only necessary when using custom PDF printers. Most systems do not use custom PDF printers.
    15081 Ricoh PDF printer The job ticket contains reference to a PDF file that the printer retrieves.

    Ports to open on the NFS server

    Port Source system Description
    111 RICOH ProcessDirector primary and secondary server Used by the NFS server and User Name Mapping function when sharing data from the primary server to secondary servers or other systems using NFS.
    2049 RICOH ProcessDirector primary and secondary server Used by the NFS server when sharing data from the primary server to secondary servers or other systems using NFS.

    Ports to open on printers

    Port Source system Description
    161 RICOH ProcessDirector primary and secondary server Required when RICOH ProcessDirector gets printer status and information using SNMP.
    8010 RICOH ProcessDirector primary and secondary server Required when RICOH ProcessDirector gets printer status and information using SNMP.
    9100-9103 RICOH ProcessDirector primary and secondary server Required when sending jobs to a printer with a EFI Fiery controller using Postscript job tickets.

    Ports to open on LDAP server

    Port Source system Description
    389, 636, or other port as configured. RICOH ProcessDirector primary server Required when RICOH ProcessDirector is using LDAP to authenticate users.

    Ports to open on printers that support JMF interfaces 1

    Port Source system Description
    80 RICOH ProcessDirector primary and secondary server Required when RICOH ProcessDirector sends IMSS queries using the HTTP protocol.
    8010 RICOH ProcessDirector primary and secondary server Required when sending JMF files to EFI Fiery controllers.
    9100 (default) - 9103 RICOH ProcessDirector primary and secondary server Required when sending jobs to a printer with a EFI Fiery controller using Postscript job tickets.

    9100 is the default port. EFI printers use port 9102.

    1These printers are defined in RICOH ProcessDirector as Ricoh PDF Printer objects.

    Ports to open on Passthrough printers

    Port Source system Description
    515 RICOH ProcessDirector primary server Required when receiving jobs from RICOH ProcessDirector using LPR.

    Ports to open on IPDS printers

    Port Source system Description
    5001-65535 RICOH ProcessDirector primary server Required when sending files to RICOH ProcessDirector using Download for z/OS or AFP Download Plus.

    These port numbers are configured when you create the input devices that receive these jobs. Open these ports after you define the input devices.

    Ports to open on a transform server

    Port Source system Description
    6984-6992 RICOH ProcessDirector primary server Required if you use any of the RICOH Transforms and they are not installed on the primary server. These transforms are not the same as the RICOH ProcessDirector Advanced Transform feature.
    16080 Administrator workstation Access to the Transform Features user interface if using any of the RICOH Transforms.

    Ports to open for the Reports feature

    Port Source system Description
    5432 RICOH ProcessDirector primary server and any system accessing RICOH ProcessDirector reports data Access to PostgreSQL database used to store data collected by the Reports feature. This database might be on the primary computer or on a different computer on your network.

    Required when using the RICOH ProcessDirector Reports feature.

    Ports to open on a DB2 server

    Port Source system Description
    DB2 prior to 11.5.8: 50000

    DB2 11.5.8 and higher: 25000

    		 RICOH ProcessDirector primary server Required when RICOH ProcessDirector uses a DB2 database installed on a different server.

    These are the default ports used by DB2; the default value changed in Version 11.5.8. If your installation of DB2 uses a different port, open the port you use.

    Ports to open for a primary PostgreSQL database

    Port Source system Description
    5442 RICOH ProcessDirector primary server Used for communication with the Docker container that holds the PostgreSQL database for RICOH ProcessDirector

  4. Verify network connectivity:
    1. To verify that host name resolution is working, enter this command:
      host localhost

      If you can access the DNS server, the response includes the host name localhost or loopback and the address 127.0.0.1. For example:

      localhost.mycompany.com is 127.0.0.1

    2. From the computer where you will access the RICOH ProcessDirector user interface, use both the host name and the IP address to ping the primary computer.
    3. From all application and secondary computers (if any), ping the primary computer.
    4. From the primary computer, ping all secondary computers (if any).
    5. Contact the network administrator if you are not successful with any of these verifications.
  5. Verify that the speed, duplexing, and autonegotiation settings for the Ethernet card are those that your network administrator recommends for optimum performance. The optimum settings are different for each installation.
    To display and change these settings:
    1. Log in as the root user.
    2. To display the Ethernet settings, enter:
      ethtool eth0
    3. If necessary, use the ethtool command to change these settings. Check with the network administrator for the appropriate flags and values for your network. For example, this command sets full-duplex mode:
      ethtool -s eth0 duplex full

      This command sets autonegotiation on:

      ethtool -s eth0 autoneg on

Parent topic: Installing required software