Installing an operating system

RICOH ProcessDirector requires a 64-bit operating system that supports running 32-bit applications.

For primary or secondary computers:
One of these operating systems:
  • Red Hat 8.1 through latest 8.X
  • Red Hat 9.2 through latest 9.X
  • Rocky Linux 8.4 through latest 8.X
  • Rocky Linux 9.0 through latest 9.X
  • SUSE Linux Enterprise Server (SLES) 12.0 with Service Pack 4 or above for x86_64
  • SUSE Linux Enterprise Server (SLES) 15.0 with Service Pack 1 or above for x86_64
    Note:
  • Rocky Linux is based on the Red Hat code base. References to Red Hat-derived operating systems in this documentation indicate that the statement or instruction is appropriate for Red Hat and Rocky Linux.
  • Some operating system and database configurations are not supported; others require additional software. See Supported operating system and database configurations for more information.
For Windows application servers:
One of these operating systems:
  • Windows 10 Pro or Enterprise 64-bit
  • Windows 11 Pro
  • Windows Server 2019 64-bit
  • Windows Server 2022 64-bit

    Important:
  • RICOH ProcessDirector verifies that the operating system meets these minimum requirements. The installation program does not install the software on earlier versions of the operating systems.