Media objects exported to another system no longer have electronic forms
The process for exporting media objects with electronic forms is different from the
process for exporting other objects, such as input devices and printers.
media.zip
file whenever you define, edit, rename, or delete a media object. You must copy the
media.zip
file from one system to another instead of exporting media objects. If you export
media objects, RICOH ProcessDirector does not export any electronic forms defined for the objects.
To solve the problem:
- Follow the instructions for exporting media with electronic forms.For more information, see the related task for exporting media with electronic forms.
- Make sure that you have a
constantforms
directory on the primary server that you copied the electronic forms to:/aiw/aiw1/constantforms
on AIX and LinuxC:\aiw\aiw1\constantforms
on Windows
- Make sure that the RICOH ProcessDirector system user and group ( aiw1 and aiwgrp1 are the defaults) have permission to read and modify these files and directories:
- The
constantforms
directory - All electronic forms in the
constantforms
directory
- The
- On the primary server that you copied the electronic forms to, make sure that you
selected the
media.xml
file with the Import Objects function.For more information, see the related task for exporting media with electronic forms.