Migrating to a New Operating System

If you want to change your operating system, you can back up your data on your current machine and restore it on the new one. You can also restore your data from a 32–bit operating system onto a 64–bit operating system.
    Important:
  • Read carefully the following migration procedure. Otherwise, you might lose important data during the process.
  • If you have a version lower than 3.1, upgrade your current TotalFlow Production Manager to 3.1 using the 3.1 installer.
  • For an optimal display of language characters, set the font to Consolas or Lucida. For information about changing the font, see Step 2 in Backing up Data, p 17.

Do these steps before running the migration procedure:

  1. Install TotalFlow Production Manager 4.2 on the destination machine. Do not perform any action on this newly installed system before the migration is complete.
  2. Copy these files from the TFPM_INSTALL_FOLDER\bin folder on the destination machine to your current machine:
    • migrateData.pl and migrateUnload.bat. You can copy them in any convenient location.
    • getLocaleMsg.pl. Copy it in TFPM_INSTALL_FOLDER\bin. You receive a message asking if you want to overwrite the older version of this file. Click Yes.

You can find the migration scripts in the scripts directory in the installation package of this product.

To migrate your data onto a new operating system, follow these steps:

  1. On your current machine, do this procedure to back up the data.
    1. Log in to Windows as an administrator.
    2. Right-click migrateUnload.bat file, then Run as administrator.
    3. Save the migrateData.zip file generated by the script into a location that you can access from the destination machine.
  2. Revoke the license of your current machine. To revoke the license, contact your service representative.
  3. On the destination machine, do this procedure to restore the data.
    1. Log in to Windows as an administrator.
    2. Copy the migrateData.zip generated during the backup procedure in the TFPM_INSTALL_FOLDER\bin folder.
    3. Right-click on migrateReload.bat, then Run as administrator.
  4. When the migration is complete, restart your computer.
  5. On the destination machine, run the License Application. For more information, see Installing the Permanent License.
    Note:
  1. If you receive the message Server cannot be stopped. Stop it manually. in the command prompt opened by the .bat script, go to RICOH TotalFlow PM service and stop it manually. Then run the script again.
  2. For details about supported migrations, check the TotalFlow Production Manager Readme file.
  3. If you update your operating system to Windows 10 on a machine where TotalFlow Production Manager is already installed, restart the computer when the update is complete, then log in to TotalFlow Production Manager.