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TotalFlow Production Manager

  • 1 RICOH TotalFlow Production Manager™
    • 1.1 Operating Instructions Setup Guide
      • 1.1.1 Introduction
        • 1.1.1.1 Important
        • 1.1.1.2 Cautions Regarding This Guide
        • 1.1.1.3 Guides for This Application
        • 1.1.1.4 How to Read the Documentation
          • 1.1.1.4.1 Before Using This Application
          • 1.1.1.4.2 How to Use the Manuals and Help
          • 1.1.1.4.3 Symbols
        • 1.1.1.5 Trademarks
      • 1.1.2 Before Installation
        • 1.1.2.1 Overview of RICOH TotalFlow Production Manager
        • 1.1.2.2 Before Setting Up
          • 1.1.2.2.1 Setup Steps
          • 1.1.2.2.2 Computer Requirements
      • 1.1.3 Installation
        • 1.1.3.1 Backing up Data
        • 1.1.3.2 Installing TotalFlow Production Manager
        • 1.1.3.3 Disabling the LPD Server
        • 1.1.3.4 Installing the LPR Client
        • 1.1.3.5 Installing the Permanent License
        • 1.1.3.6 Upgrading to a Higher Version
        • 1.1.3.7 Migrating to a New Operating System
      • 1.1.4 After Installation
        • 1.1.4.1 Configuring Client Computers
          • 1.1.4.1.1 Configuring Mozilla Firefox
          • 1.1.4.1.2 Configuring Google Chrome
          • 1.1.4.1.3 Configuring Microsoft Edge
        • 1.1.4.2 Logging in to TotalFlow Production Manager
        • 1.1.4.3 Starting and Stopping TotalFlow Production Manager
        • 1.1.4.4 Configuring TotalFlow Production Manager
        • 1.1.4.5 Enabling HTTPS connection on the TotalFlow Production Manager server
        • 1.1.4.6 Disabling HTTPS connection on the TotalFlow Production Manager server
        • 1.1.4.7 Uninstalling TotalFlow Production Manager
        • 1.1.4.8 Restoring Data
      • 1.1.5 Installing and Configuring Drivers
        • 1.1.5.1 Installing and Configuring TotalFlow PM PDF Print Driver
          • 1.1.5.1.1 Installing and Configuring TotalFlow PM PDF Print Driver on Mac OS X
          • 1.1.5.1.2 Installing and Configuring TotalFlow PM PDF Print Driver on Windows
            • 1.1.5.1.2.1 Upgrading TotalFlow PM PDF Print Driver to a Higher Version
        • 1.1.5.2 Uninstalling TotalFlow PM PDF Print Driver
          • 1.1.5.2.1 Uninstalling TotalFlow PM PDF Print Driver from Mac OS X
          • 1.1.5.2.2 Uninstalling TotalFlow PM PDF Print Driver from Windows
    • 1.2 User's Guide
      • 1.2.1 Introduction
        • 1.2.1.1 Important
        • 1.2.1.2 Cautions Regarding This Guide
        • 1.2.1.3 Guides for This Application
        • 1.2.1.4 How to Read the Documentation
          • 1.2.1.4.1 Before Using This Application
          • 1.2.1.4.2 How to Use the Manuals and Help
          • 1.2.1.4.3 Symbols
        • 1.2.1.5 Trademarks
      • 1.2.2 RICOH TotalFlow Production Manager
        • 1.2.2.1 Product Overview
          • 1.2.2.1.1 System Objects
            • 1.2.2.1.1.1 Server
            • 1.2.2.1.1.2 Printers
            • 1.2.2.1.1.3 Workflows
            • 1.2.2.1.1.4 Printer pools
            • 1.2.2.1.1.5 Connections
            • 1.2.2.1.1.6 Papers
            • 1.2.2.1.1.7 Users
            • 1.2.2.1.1.8 Jobs
            • 1.2.2.1.1.9 Reports
            • 1.2.2.1.1.10 Activities
          • 1.2.2.1.2 Job Submission Methods
          • 1.2.2.1.3 Properties
        • 1.2.2.2 TotalFlow Production Manager User Interface
          • 1.2.2.2.1 Menu Bar
          • 1.2.2.2.2 Operations Page
            • 1.2.2.2.2.1 Printers tab
            • 1.2.2.2.2.2 Workflows tab
            • 1.2.2.2.2.3 Printer Pools tab
            • 1.2.2.2.2.4 Connections tab
            • 1.2.2.2.2.5 All Jobs pod
          • 1.2.2.2.3 Queues Page
            • 1.2.2.2.3.1 Queues pod
          • 1.2.2.2.4 Configuration Page
            • 1.2.2.2.4.1 Server pod
            • 1.2.2.2.4.2 Papers pod
            • 1.2.2.2.4.3 Users pod
            • 1.2.2.2.4.4 Connections pod
          • 1.2.2.2.5 Reports Page
            • 1.2.2.2.5.1 Reports pod
            • 1.2.2.2.5.2 Report_name pod
        • 1.2.2.3 Job Properties Editor Dialog
          • 1.2.2.3.1 View modes
            • 1.2.2.3.1.1 Book view
            • 1.2.2.3.1.2 Sheet view
            • 1.2.2.3.1.3 Job Summary
            • 1.2.2.3.1.4 View options
      • 1.2.3 Doing Sample Tasks
        • 1.2.3.1 Creating and Modifying Email Notifications
          • 1.2.3.1.1 Creating and Modifying Printer Notifications
          • 1.2.3.1.2 Creating and Modifying Workflow Notifications
          • 1.2.3.1.3 Creating and Modifying a Job Notification
      • 1.2.4 Configuration
        • 1.2.4.1 Creating Printers
          • 1.2.4.1.1 Creating Job Ticket Printers
            • 1.2.4.1.1.1 Using the Import Custom Printer Definition Tool
              • 1.2.4.1.1.1.1 Importing a Custom Printer Definition File
              • 1.2.4.1.1.1.2 Deleting a Custom Printer Definition File
            • 1.2.4.1.1.2 Using the Installable Options
          • 1.2.4.1.2 Creating Passthrough Printers
          • 1.2.4.1.3 Configuring Passthrough Printers to Use the Data Replacement Tool
          • 1.2.4.1.4 Configuring Printers to Print Separator Sheets
          • 1.2.4.1.5 Configuring Printers for Recovery
          • 1.2.4.1.6 Configuring Printers to Use Papers
        • 1.2.4.2 Creating workflows
          • 1.2.4.2.1 Associating Workflows with Printers or Printer Pools
          • 1.2.4.2.2 Setting workflow Defaults and Overrides for Job Properties
        • 1.2.4.3 Creating Printer Pools
          • 1.2.4.3.1 Examples of How to Use a Printer Pool
            • 1.2.4.3.1.1 Configuring a Printer Pool With Copy Split Option
            • 1.2.4.3.1.2 Using a Printer Pool When the Job Ticket Printer Is Disabled
        • 1.2.4.4 Creating Connections
        • 1.2.4.5 Preparing for Job Submission
          • 1.2.4.5.1 Configuring to Submit Jobs Using a Hot Folder
            • 1.2.4.5.1.1 Data for trigger
            • 1.2.4.5.1.2 Trigger pattern
            • 1.2.4.5.1.3 Completion method
            • 1.2.4.5.1.4 File Types
            • 1.2.4.5.1.5 Merge Method
            • 1.2.4.5.1.6 Merge Number
          • 1.2.4.5.2 Configuring to Submit Jobs Using LPD
        • 1.2.4.6 Creating Papers
          • 1.2.4.6.1 Papers in TotalFlow Production Manager and in Other Programs
          • 1.2.4.6.2 Creating Papers Automatically
          • 1.2.4.6.3 Importing a Printer Paper Catalog
          • 1.2.4.6.4 Creating Papers Manually
        • 1.2.4.7 Copying Objects from One System to Another
        • 1.2.4.8 Setting Server Properties
          • 1.2.4.8.1 Setting up Security
            • 1.2.4.8.1.1 User Authorities
            • 1.2.4.8.1.2 Creating Users
            • 1.2.4.8.1.3 Setting a Password Expiration Counter
            • 1.2.4.8.1.4 Setting an Auto Logout Timer
            • 1.2.4.8.1.5 Managing Passwords
              • 1.2.4.8.1.5.1 Changing Your Own Password
              • 1.2.4.8.1.5.2 Changing the Password for Another User
            • 1.2.4.8.1.6 Restricting Use of the LPD Protocol to Submit Jobs
          • 1.2.4.8.2 Setting up an Email Server
          • 1.2.4.8.3 Setting Color Management System
          • 1.2.4.8.4 Setting Fonts for Preflight Activity
          • 1.2.4.8.5 Setting PostScript Transform options
        • 1.2.4.9 Creating Notifications
        • 1.2.4.10 Changing the Log Schedule
        • 1.2.4.11 Configuring Client Computers
          • 1.2.4.11.1 Preparing to Log in to TotalFlow Production Manager
            • 1.2.4.11.1.1 Configuring Mozilla Firefox
            • 1.2.4.11.1.2 Configuring Google Chrome
            • 1.2.4.11.1.3 Configuring Microsoft Edge
          • 1.2.4.11.2 Customizing the User Interface
            • 1.2.4.11.2.1 Grouping and sorting objects
            • 1.2.4.11.2.2 Changing the displayed object properties
            • 1.2.4.11.2.3 Changing columns view
            • 1.2.4.11.2.4 Filtering pods
            • 1.2.4.11.2.5 Changing the scale of the Queues pod
      • 1.2.5 Managing Objects
        • 1.2.5.1 Viewing and Changing Properties
        • 1.2.5.2 Viewing Status
        • 1.2.5.3 Viewing Logs
        • 1.2.5.4 Enabling Workflows and Printers
        • 1.2.5.5 Disabling Workflows and Printers
        • 1.2.5.6 Editing Notifications
        • 1.2.5.7 Deleting Objects
        • 1.2.5.8 Managing Printers
          • 1.2.5.8.1 Mapping Trays and Paper for a Printer
          • 1.2.5.8.2 Showing the Jobs Assigned to a Printer or Printer Pool
          • 1.2.5.8.3 Showing the Web Page for a Printer
          • 1.2.5.8.4 Creating a Paper Change for a Printer
      • 1.2.6 Working with Jobs
        • 1.2.6.1 Submitting Jobs from TotalFlow Applications
          • 1.2.6.1.1 Submitting jobs from TotalFlow Production Manager
          • 1.2.6.1.2 Submitting jobs from RICOH TotalFlow Prep
          • 1.2.6.1.3 Submitting jobs from RICOH TotalFlow Production Manager Job Submission
          • 1.2.6.1.4 Submitting jobs from TotalFlow PM PDF Print Driver
            • 1.2.6.1.4.1 Submitting jobs from RICOH TotalFlow PM PDF Print Driver on Mac OS X
            • 1.2.6.1.4.2 Submitting jobs from RICOH TotalFlow PM PDF Print Driver on Windows
        • 1.2.6.2 Submitting Jobs from external connections
          • 1.2.6.2.1 Configuring MarcomCentral to connect with TotalFlow Production Manager
          • 1.2.6.2.2 Associating Workflows with Connections products
          • 1.2.6.2.3 Working with MarcomCentral jobs
          • 1.2.6.2.4 Configuring Paper Settings for MarcomCentral JobDirect orders
        • 1.2.6.3 Submitting Jobs with lpr Print Command
        • 1.2.6.4 Finding Jobs in TotalFlow Production Manager
          • 1.2.6.4.1 Searching for Jobs in the Queues Pod
        • 1.2.6.5 Viewing and Changing Job Information
          • 1.2.6.5.1 Viewing Job Status
          • 1.2.6.5.2 Changing the Number of Copies for a Job
          • 1.2.6.5.3 Viewing Job Properties
          • 1.2.6.5.4 Defaults and Overrides
          • 1.2.6.5.5 Editing Multiple Jobs
          • 1.2.6.5.6 Changing the Job Properties
            • 1.2.6.5.6.1 Changing Job Options
              • 1.2.6.5.6.1.1 Configuring the Job Options
              • 1.2.6.5.6.1.2 Editing the Variable Data Settings
              • 1.2.6.5.6.1.3 Setting the Job Priority
              • 1.2.6.5.6.1.4 Setting the Job Store Options
              • 1.2.6.5.6.1.5 Substituting a Font
              • 1.2.6.5.6.1.6 Setting a Different Imposition for a Range of Pages
              • 1.2.6.5.6.1.7 Selecting Printer Presets
              • 1.2.6.5.6.1.8 Selecting Printer Features
              • 1.2.6.5.6.1.9 Selecting the Postflight Options
            • 1.2.6.5.6.2 Editing the Layout Settings
              • 1.2.6.5.6.2.1 Setting a Booklet Layout
              • 1.2.6.5.6.2.2 Setting a Gangup Layout
              • 1.2.6.5.6.2.3 Changing the Image Automatic Rotation Settings
              • 1.2.6.5.6.2.4 Selecting the Printing Side
              • 1.2.6.5.6.2.5 Changing the Page Orientation
              • 1.2.6.5.6.2.6 Selecting the Open Orientation
              • 1.2.6.5.6.2.7 Rotating an Image on a Page
              • 1.2.6.5.6.2.8 Scaling an Image
              • 1.2.6.5.6.2.9 Aligning an Image
              • 1.2.6.5.6.2.10 Changing the Position of an Image
              • 1.2.6.5.6.2.11 Adding a New Custom Layout
            • 1.2.6.5.6.3 Changing the Paper Settings
              • 1.2.6.5.6.3.1 Adding a Manual Paper
              • 1.2.6.5.6.3.2 Updating a Manual Paper
              • 1.2.6.5.6.3.3 Setting a Paper Custom Size
              • 1.2.6.5.6.3.4 Selecting a Paper in the Paper Catalog
              • 1.2.6.5.6.3.5 Sorting the Paper
              • 1.2.6.5.6.3.6 Searching in the Paper Catalog
            • 1.2.6.5.6.4 Changing the Marks and Bleeds Settings
              • 1.2.6.5.6.4.1 Setting the Bleed Area
              • 1.2.6.5.6.4.2 Setting the Distance Between Multiple Pages on a Sheet
              • 1.2.6.5.6.4.3 Setting the Margins
              • 1.2.6.5.6.4.4 Printing Crop Marks
            • 1.2.6.5.6.5 Changing Finishing Options
              • 1.2.6.5.6.5.1 Setting the Stapling and Binding Methods
              • 1.2.6.5.6.5.2 Selecting the Punching Method
              • 1.2.6.5.6.5.3 Selecting the Folding Method
              • 1.2.6.5.6.5.4 Changing the Output Tray
              • 1.2.6.5.6.5.5 Selecting the Tray for Unused Tabs
              • 1.2.6.5.6.5.6 Collating the Job Copies
              • 1.2.6.5.6.5.7 Ejecting the Job Copies
              • 1.2.6.5.6.5.8 Selecting the Perforating Method
              • 1.2.6.5.6.5.9 Selecting the Creasing Method
              • 1.2.6.5.6.5.10 Printing to Maximum Printable Area
            • 1.2.6.5.6.6 Using the Exception Pages
              • 1.2.6.5.6.6.1 Adding Preprinted or Blank Pages
              • 1.2.6.5.6.6.2 Modifying Pages in a Job
              • 1.2.6.5.6.6.3 Finishing Subsets of Pages
              • 1.2.6.5.6.6.4 Removing Tabs
            • 1.2.6.5.6.7 Adding Covers
              • 1.2.6.5.6.7.1 Adding Front and Back Covers to a Job
              • 1.2.6.5.6.7.2 Adding a Preprinted or Blank Cover to a Booklet
              • 1.2.6.5.6.7.3 Adding a Cover to a Perfect Bound Job
            • 1.2.6.5.6.8 Inserting Sheets
              • 1.2.6.5.6.8.1 Inserting a Job Separator Sheet
              • 1.2.6.5.6.8.2 Inserting a Copy Separator Sheet
              • 1.2.6.5.6.8.3 Inserting a Slip Sheet
            • 1.2.6.5.6.9 Changing the Color Settings
              • 1.2.6.5.6.9.1 Printing in Color or Black and White
              • 1.2.6.5.6.9.2 Specifying the Color Planes to Print
              • 1.2.6.5.6.9.3 Printing a Control bar
              • 1.2.6.5.6.9.4 Setting the Color Profiles
              • 1.2.6.5.6.9.5 Matching Spot Colors
              • 1.2.6.5.6.9.6 Configuring the Advanced Color Settings
                • 1.2.6.5.6.9.6.1 Configuring PDF-specific settings
            • 1.2.6.5.6.10 Changing the Print Quality Settings
              • 1.2.6.5.6.10.1 Using Halftone Screening to Convert the Input
              • 1.2.6.5.6.10.2 Applying Maximum Density
              • 1.2.6.5.6.10.3 Printing Black Characters over Colored Backgrounds
              • 1.2.6.5.6.10.4 Enhancing the Text and Line Art Quality
              • 1.2.6.5.6.10.5 Enhancing the Text and Graphics Quality
              • 1.2.6.5.6.10.6 Adjusting the Fuser Setting
              • 1.2.6.5.6.10.7 Setting the Image Resolution
              • 1.2.6.5.6.10.8 Setting the Print Resolution
              • 1.2.6.5.6.10.9 Setting the Raster Image Resolution
              • 1.2.6.5.6.10.10 Selecting the Color Correction Curve
            • 1.2.6.5.6.11 Changing the Fifth Station Settings
              • 1.2.6.5.6.11.1 Setting the Special Effect Toner Properties
            • 1.2.6.5.6.12 Changing the Watermark Settings
              • 1.2.6.5.6.12.1 Adding a Watermark to the Job
          • 1.2.6.5.7 Editing Jobs in RICOH TotalFlow Prep
          • 1.2.6.5.8 Creating Special Instructions for a Job
          • 1.2.6.5.9 Transforming Jobs to PDF
            • 1.2.6.5.9.1 Transforming PCL Jobs to PDF
            • 1.2.6.5.9.2 Transforming PostScript Jobs to PDF
            • 1.2.6.5.9.3 Transforming PostScript and PCL Jobs to PDF Using an External Transform Application
          • 1.2.6.5.10 Preflighting jobs
            • 1.2.6.5.10.1 Preflight jobs using Preflight activity
              • 1.2.6.5.10.1.1 Manage Preflight Profiles and Action Lists Using the Preflight Database
            • 1.2.6.5.10.2 Preflight jobs using External Preflight
              • 1.2.6.5.10.2.1 Configuring TotalFlow Production Manager to use PitStop Server
          • 1.2.6.5.11 Proofing Jobs
          • 1.2.6.5.12 Modifying Jobs Using Workflow Properties
        • 1.2.6.6 Starting, Moving, Suspending, and Resuming Jobs
          • 1.2.6.6.1 Sending Jobs to a Printer or Printer Pool
          • 1.2.6.6.2 Moving Jobs to Another Printer or Printer Pool
          • 1.2.6.6.3 Moving Jobs to Another Workflow
          • 1.2.6.6.4 Making Jobs Process and Print Sooner
          • 1.2.6.6.5 Approving or Rejecting Jobs
          • 1.2.6.6.6 Forcing Jobs in Error to Continue
          • 1.2.6.6.7 Suspending Jobs
          • 1.2.6.6.8 Resuming Suspended Jobs
          • 1.2.6.6.9 Holding Jobs before Printing
          • 1.2.6.6.10 Storing Jobs
          • 1.2.6.6.11 Reprinting Jobs
            • 1.2.6.6.11.1 Reprinting Single Jobs
            • 1.2.6.6.11.2 Reprinting Multiple Jobs
            • 1.2.6.6.11.3 Assigning Jobs to a Workflow
          • 1.2.6.6.12 Merging Jobs
          • 1.2.6.6.13 Reprocessing Jobs
          • 1.2.6.6.14 Unlocking password protected PDF files
      • 1.2.7 Working with Workflows
        • 1.2.7.1 Workflow Page
        • 1.2.7.2 Supplied Workflows
        • 1.2.7.3 Supplied Activities and Custom Activities
        • 1.2.7.4 Creating Workflows
        • 1.2.7.5 Editing Workflows
        • 1.2.7.6 Creating Custom Activities
        • 1.2.7.7 Viewing and Changing Activity Properties and Job Defaults
        • 1.2.7.8 Configuring Workflows to Receive Jobs from Streamline
        • 1.2.7.9 Configuring Workflows to Merge Jobs in Hot Folder
        • 1.2.7.10 External Activities
          • 1.2.7.10.1 Setting up External Applications
          • 1.2.7.10.2 Creating Run External Application Activities
          • 1.2.7.10.3 Creating Run Hot Folder Application Activities
          • 1.2.7.10.4 Creating Copy to Folder Activities
        • 1.2.7.11 Deleting Activities
      • 1.2.8 Working with Reports
        • 1.2.8.1 Supplied Reports
          • 1.2.8.1.1 Job Performance Report
          • 1.2.8.1.2 Jobs Printed Report
          • 1.2.8.1.3 Printer Usage Report
        • 1.2.8.2 Viewing Reports
        • 1.2.8.3 Setting the Time Range for a Report
        • 1.2.8.4 Saving Reports
        • 1.2.8.5 Exporting Reports
        • 1.2.8.6 Deleting Reports
      • 1.2.9 Backup and Restore
        • 1.2.9.1 Backing up Data
        • 1.2.9.2 Restoring Data
      • 1.2.10 Troubleshooting
        • 1.2.10.1 RICOH TotalFlow PM service Does Not Start
        • 1.2.10.2 Cannot Access TotalFlow Production Manager
        • 1.2.10.3 Cannot Install a Higher Version of TotalFlow Production Manager
        • 1.2.10.4 Cannot upload files
        • 1.2.10.5 Job Submission Session Stopped with Job Properties Editor Error
        • 1.2.10.6 Cannot Communicate with Printer Device
        • 1.2.10.7 TotalFlow PM PDF Print Driver not able to communicate with the server
        • 1.2.10.8 Cannot Enable Workflows
        • 1.2.10.9 Cannot View Job Status
        • 1.2.10.10 File Names or Job Names Are Displayed or Printed with Wrong Characters
        • 1.2.10.11 Input Files with Errors
        • 1.2.10.12 Japanese Values Are Not Saved
        • 1.2.10.13 Job Input Values Are Automatically Corrected
        • 1.2.10.14 Job Properties Are Not Updated
        • 1.2.10.15 Total sheets is 0
        • 1.2.10.16 Jobs Are Displayed or Printed with Wrong Characters
        • 1.2.10.17 Jobs Are Not Scheduled to Print
        • 1.2.10.18 Jobs or Input Files Cannot be Deleted
        • 1.2.10.19 Jobs Print Out of Order
        • 1.2.10.20 Jobs Are in Printing State for Too Long
        • 1.2.10.21 Job is Rejected with PitStop Server Error
        • 1.2.10.22 Wrong Local Profiles are Shown in Preflight Database
        • 1.2.10.23 Messages Are in Different Language from User Interface
        • 1.2.10.24 Paper Is Not Available for Mapping
        • 1.2.10.25 Performance Problems
        • 1.2.10.26 User Interface Does Not Respond After Dialog Is Closed
        • 1.2.10.27 The Browser Does Not Respond
        • 1.2.10.28 Print Dialog Does not Synchronize with Job Properties in TotalFlow PM PDF Print Driver
        • 1.2.10.29 Print Dialog Settings are Modified in TotalFlow Production Manager
        • 1.2.10.30 Print Entire Workbook option creates multiple jobs
        • 1.2.10.31 Troubleshooting the Properties for Job Dialog
      • 1.2.11 Error Messages
        • 1.2.11.1 AIWFnnnn Messages
        • 1.2.11.2 AIWInnnn Messages
        • 1.2.11.3 AIWPnnnn Messages
        • 1.2.11.4 AIWRnnnn Messages
        • 1.2.11.5 AIWSnnnn Messages
        • 1.2.11.6 AIWXnnnn Messages
        • 1.2.11.7 AIWXMRnnnn Messages
        • 1.2.11.8 AIWXNOTnnnn Messages
        • 1.2.11.9 AIWWnnnn Messages
      • 1.2.12 Reference
        • 1.2.12.1 Paper Property Values
        • 1.2.12.2 JDF Paper Properties for JobDirect Orders
        • 1.2.12.3 Regular Expressions
        • 1.2.12.4 Specifying File Names in Symbol Notation
        • 1.2.12.5 Using Job Attributes Symbols in Commands
        • 1.2.12.6 Printer Attributes Symbols to Use in Commands
  1. Software Information Center

Operating Instructions Setup Guide

In this section:

  1. Introduction
  2. Before Installation
  3. Installation
  4. After Installation
  5. Installing and Configuring Drivers
Parent topic: RICOH TotalFlow Production Manager™

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