Creating and Modifying Printer Notifications

In this example, you will create a notification that sends an email to the operator whenever any printer needs intervention. You will modify this notification to email a second operator. You will create another notification that sends an email to you if the operators cannot solve the problem for a specific printer within a reasonable time.
  1. Log in to TotalFlow Production Manager as an operator or an administrator.
  2. In the menu bar, click Operations..
  3. Open the Printers tab, click Settings the settings icon, and then Notifications....

    You see the Printer Notifications dialog.

  4. Click New.
    You see the Add Notification dialog.
    Create new job notification dialog
  5. Edit the Name field to say Intervention required.
  6. In the Type list, select Printer intervention required for (x) minutes

    The dialog changes to look like this:

    Create new printer notification dialog
  7. In the Recipient (comma separation) field, type operator1@mycompany.com.
  8. Under Apply to field, make sure that All printers is selected.
  9. In the Printer requires intervention for more than (minutes) field, type 1.
  10. Click OK.
    You have created the first printer notification.
  11. Now you will add another operator’s email address to the notification.
  12. Select the notification you created, then click Edit
    You see the Edit Notification dialog.
  13. Edit the Recipient (comma separation) field to read operator1@mycompany.com,operator2@mycompany.com.
    Separate the email addresses with commas.
  14. Click OK.
  15. Now you will create a similar notification for a specific printer. This time, you want to send an email to yourself if the operator fails to resolve the problem. Open the Printer Notifications dialog, then click New.
  16. In the Name field, type Operator cannot fix my printer.
  17. In the Type list, select Printer intervention required for (x) minutes
  18. In the Recipient (comma separation) field, type me@mycompany.com.
  19. Under Apply to field, select the printer.
  20. In the Printer requires intervention for more than (minutes) field, type 30.
  21. Click OK.

Related information:

Creating Notifications
Parent topic: Creating and Modifying Email Notifications