Job moves to error state with message RPDF008E
If a job goes into an error state and you see message RPDF008E, check how your Ricoh PDF printer is configured.
- In the Printer Model property, make sure that the correct value is selected.
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Check the Data stream to send property. If it is set to JDF/PDF, the printer must have a supported EFI Fiery control unit or RICOH TotalFlow Print server installed. For a list of control units that support this data stream, see the Ricoh PDF printer readme. On a Linux primary or secondary server, the readme file is in the
/aiw/aiw1/pc
directory. On an application server, the readme file is in theC:\Program Files (x86)\Ricoh\ProcessDirector\pc
directory.If your printer and control unit combination does not support the JDF/PDF data stream, select PostScript in the Data stream to send property.