Printer does not use requested preset

If you send an AFP job to an AFP printer device and the printer does not switch to use the requested preset, check various configuration settings.

Check these configuration settings for your job and the printer it was sent to.

For the job:

Type of printer object that processed the job
Preset requests are only supported for AFP jobs sent to AFP printer objects.
Preset name property
Verify that the preset name is spelled correctly and matches a preset on the printer.

For the printer:

Preset name property on the AFP printer object
If this property is set to any value for the printer object, RICOH ProcessDirector assumes that you are using Preset name as a scheduling property. As a result, it does not send the preset request to the printer. Clear the property value for the printer if you want to send the preset request to the printer with the job.
Presets available on printer
If the preset does not exist on the printer that the job is sent to, the job goes into error.
Preset values
If changing to the requested preset requires operator intervention, such as to change paper or load a different type of ink, the job goes into error.