Job moves to Device unavailable state

When a job stops and the value of the Current job state details column is Device unavailable, no printer is enabled and connected that matches the scheduling properties of the job.

To correct the problem and print the job:
  1. Double-click the job to open the Properties notebook and review the properties on the Scheduling tab.
  2. Enable a printer whose properties match the job scheduling properties.
  3. If the printer is not connected, view the properties for the printer and determine its parent server. Then, start the RICOH ProcessDirector service.

Related information:

Enabling objects
Starting and stopping the RICOH ProcessDirector service
Parent topic: Printing jobs