Adding Printers

You can connect to printers running on-premises in your local network by adding them in RICOH Account Administration, in the Printers tab. The configured printers are then available in RICOH TotalFlow Producer, in the Printers panel.
Note: This function is available only with a RICOH TotalFlow Producer Advanced or Trial subscription and requires a RICOH Cloud Connector installation that includes the RICOH Printer Connector component. The RICOH Printer Connector component is included only in the Windows version of RICOH Cloud Connector.
Before adding printers, you need to:
  • Make sure that your user has an Administrator role in RICOH Account Administration.
  • Install and set up RICOH Cloud Connector along with the RICOH Printer Connector component.
  • Make sure that the printer is correctly connected to the network. For information on how to connect the printer to a network, see the printer documentation.
To add a printer:
  1. In the left pane, click Printers.
    You see the Printers tab:Printers tab
  2. Click Add Printer in the top-right corner of the page.
    You see the Add Printer dialog:Add Printer dialog
  3. Under Printer Information, specify a printer name and configure the settings required to connect to the printer.

    The available settings depend on the printer language:

    • For printers that communicate through PostScript, specify the Port setting.

      To send jobs to printers with the Ricoh standard internal controller, you must set the port number to 9100.

    • For printers that communicate through RICOH API for Fiery, you must authenticate with a user name and password that match the credentials used to register on the EFI Fiery printer.

      Only printers with Fiery API version 5 or later and an N-series EFI Fiery digital front end are supported.

    For details about a specific setting, click the button to display the on-screen field help.

  4. Under SNMP Settings, select an SNMP version and configure the required settings.

    Make sure that SNMP is enabled on the printer and that all the SNMP settings you specify match the corresponding printer settings. The SNMP section is only available for printers that use the PostScript or PDF/JDF printer language.

    For details about a specific setting, click the button to display the on-screen field help.

  5. Click Ok.
  6. If you have multiple instances of RICOH Cloud Connector, select the instance that you want to use for communicating with the printer from the Select RICOH Cloud Connector dialog and click Ok.
  • When a cloud connector is disconnected or deleted, the associated printers are disconnected. If you register a new RICOH Cloud Connector instance, the new instance is automatically associated with the printers that no longer have a cloud connector assigned.
  • If you have automations sending jobs to printers and those printers are disconnected, the jobs go into Error state.

Users with a Job Manager role can also add printers from the Printers panel in RICOH TotalFlow Producer.