Viewing and Managing Active Jobs

You can manage current jobs and check their progress from the Active tab of the Alerts panel.
To view and manage active jobs:
  1. On the menu bar, click Alerts button, the Alerts button.
    Opening the Alerts panel

    If there are new notifications since the last time you opened the Alerts panel, a blue icon is displayed next to the Alerts button (Notification icon). If there are any new errors, the icon is red (Error icon). If job processing is suspended for all current and future jobs, the icon is orange (Suspend icon). If there are no new notifications, the Alerts button is grayed out.

  2. On the Alerts panel, click the Active tab.
    Active tab

    On the Active tab, you can check and manage jobs that are still being processed.

    Jobs that have finished processing or that were canceled appear on the Logged tab. See Viewing and Managing Logged Jobs for more information. Jobs that are in an error state are displayed both in the Active and Logged tab.

  3. Look at the information displayed in the job list to check the status of active jobs and view more details related to the job processing.
    • The status icons show the current state of each job:

      Waiting icon The job is waiting to be processed.
      Waiting to be printed icon The job is waiting to be printed.
      In progress icon The job is being processed or printed.
      Suspended icon The job was suspended.
      Error icon The job encountered an error.

    • The icon displayed before the name of the job shows whether the job was submitted from the TotalFlow Prep user interface or through a hot folder:

      User interface icon The job was submitted from the user interface.
      Hot folder icon The job was submitted through a hot folder.

      Under the job name, you can see a status message. Hover over the job name for more details about the job.

    • To the right of the job name, you can see when the job was submitted.

  4. Use the available options to perform actions on all the jobs or on a specific job in the list.
    The available actions depend on the processing phase of the job.
    • To temporarily stop all the jobs, click More Actions and enable the Suspend All option.

      Job processing is suspended for all current and future jobs.

    • To resume all the suspended jobs, click More Actions and disable the Suspend All option.

      Job processing is resumed for all current and future jobs.

    • To cancel all the jobs and remove them from the Active list, click More Actions and select Cancel All.

    • To open and edit a job that is in the Waiting for manual editing state, click the job name.

      After you finish editing the job, click the Print button to send the job to the printer.

    • To temporarily stop a specific job, hover over the job and click Suspend button, the Suspend button.

    • To resume a suspended job or a job that was stopped because of an error, hover over the job and click Resume button, the Resume button.

      Important: You cannot resume jobs in which a fatal error has occurred using this function. To resume such a job, first cancel it, and then reopen it. Make sure that the content of the job is correct and try outputting it again.
    • To cancel a specific job and remove it from the Active list, hover over the job and click Cancel button, the Cancel button.

      Note:
    • You can only suspend jobs that have not yet been sent to the printer.

    • When you cancel a job in the Preparing to print, Waiting at printer, or Printing state, TotalFlow Prep tries to stop all further job processing. Sometimes, depending on the printer and the exact processing phase of the job, processing continues outside of TotalFlow Prep and the job cannot be canceled.