Papers in TotalFlow Production Manager and in Other Programs
To match papers, TotalFlow Production Manager compares values in this order:
- The paper ID in the job ticket, if any. This ID is compared to the paper Name. If no paper with a matching Name is found, comparison stops.
- If there is no paper ID in the job ticket, paper properties match. Administrators can set the Custom matching options server property to specify which paper properties to compare.
- The paper name in the job ticket. This value is compared to the paper Name if the When matching options fail, match by Name only check box on the Advanced page of the Properties for Server dialog is selected.
- If the job ticket does not contain a value for a property, any value in the TotalFlow Production Manager paper catalog is considered a match for that property.
When the requested paper for a job does not match any defined paper in TotalFlow Production Manager, the job remains in Unassigned progress state and TotalFlow Production Manager provides a Wait reason similar to this: "There is no printer available with paper: Paper*". You can find detailed information about the requested paper properties that do not match the defined paper properties in the job’s log. To have the job further processed, modify its paper settings to match those of the defined papers and submit it again.
If you submit jobs from TotalFlow Prep, you can choose the attribute matching options for TotalFlow Production Manager to use when comparing the paper attributes, from the TotalFlow Production ManagerServer pod.
If there are page exceptions in the ticket, then the paper information for the exceptions can be viewed in the Exception Pages section, in Job Properties Editor.