Sending Jobs to a Hot Folder or Directory

To download jobs to a hot folder that sends them to another application or to any directory in your network, define a TotalFlow Cloud hot folder.

Before you start this procedure, make sure:

  • You installed and set up RICOH Cloud Connector.
  • The hot folder or directory that TotalFlow Producer sends jobs to has been created and, if necessary, configured to submit files to another application for processing.
  • You know whether RICOH Cloud Connector and the hot folder are on the same server.

    If they are not on the same server, make sure that you know the hostname or IP address of the server that the hot folder was created on. Also verify that it has been shared on the network with read & write permission and that you have the correct credentials to connect to the hot folder, if needed.

      Note:
    • Cloud Connector can be installed on either Windows or Linux. If you install it on Linux and the directory that you need to send jobs to is on Windows (or the opposite), make sure that the directory is shared so that it is accessible to a server on a different operating system.

      For example, you might have to configure your systems to use Samba or NFS file sharing and mount the systems correctly.

  1. Open RICOH Account Administration.
  2. In the left pane, click Hot Folders.
  3. Click Add Hot Folder at the right top of the page.
  4. In the Add Hot Folder dialog, enter a name and description for the hot folder. Choose something that helps job submitters know where to send jobs.
  5. For Location, enter the path to the hot folder, relative to RICOH Cloud Connector.
    • If RICOH Cloud Connector and the hot folder are on the same server, open Windows Explorer and find the hot folder. Click in the address bar, then copy the full directory path.
    • If they are on different servers, enter the shared folder location like this:

      \\servername\sharedfolder

      Where:

      servername
      The hostname or IP address of the server that the hot folder was created on.
      sharedfolder
      The shared hot folder directory where jobs are downloaded to.

  6. Click Ok.
  7. If you have multiple instances of Cloud Connector installed, you see the Select RICOH Cloud Connector dialog. Choose one Cloud Connector to use when sending jobs to the hot folder that you are creating, then click Ok.
  8. If credentials are required to connect to the shared directory, a dialog opens requesting that user ID and password. Enter the values and click Ok.