Default Alert Triggers

This is a list of alert triggers present in the TotalFlow BatchBuilder system.

Input Disabled

The Input Disabled alert trigger is used to send an alert every time an input is disabled in the TotalFlow BatchBuilder system. You can view the active alerts in the Current Alerts tab.

An input is disabled by the system in the following situations:

  • If the underlying hot folder is no longer present on the local or mapped drive.
  • If the hot folder is on a mapped drive and connectivity to the mapped drive was not successful.

To edit the Input Disabled alert trigger, double-click the alert trigger or right-click and select Properties.

This dialog is displayed:

State
You can switch between the two options: Enabled or Disabled. The default state is Enabled. Only enabled triggers can send alerts.
Alert Name
The name of the alert trigger.
Type
The object type of the alert trigger.
Status
The condition that must be met for the alert to be triggered. For the Input Disabled alert trigger, the available condition is:

Disabled — The alert is sent when the input is disabled by the TotalFlow BatchBuilder system.

Auto-Dismiss Alert After (hours)
The time when the alert is automatically removed from the system. Alerts can also be manually dismissed from the Current Alerts tab.
Email Notification
Select one or more users from the list. The list contains all the TotalFlow BatchBuilder users with an email address specified in their user profile. The selected users receive an email notification each time the alert is triggered.
You can also click any of the selected users to remove them from the email notifications list.
To receive email notifications, make sure you configure your SMTP SERVER settings in the Admin ⇒ Other ⇒ Servers window.

You can enable, disable, edit, or delete the trigger using the right-click menu.

Mapping error

The Mapping error alert trigger is used to send an alert every time a mapping file error occurs. You can view the enabled alerts in the Current Alerts tab.

To edit the Mapping error alert trigger, double-click the alert trigger or right-click and select Properties.

The trigger alert edit dialog is displayed.

State
You can switch between the two options: Enabled or Disabled. The default state is Enabled. Only enabled triggers can send alerts.
Alert Name
The name of the alert trigger.
Type
The object type of the alert trigger.
Status
The condition that must be met for the alert to be triggered. For the Mapping error alert trigger, the only available condition is:

Error — The alert is sent when an error occurs for a mapping file.

Auto-Dismiss Alert After (hours)
The time when the alert is automatically removed from the system. Alerts can also be manually dismissed from the Current Alerts tab.
Email Notification
Select one or more users from the list. The list contains all the TotalFlow BatchBuilder users with an email address specified in their user profile. The selected users receive an email notification each time the alert is triggered.
You can also click any of the selected users to remove them from the email notifications list.
To receive email notifications, make sure you configure your SMTP SERVER settings in the Admin ⇒ Other ⇒ Servers window.

You can enable, disable, edit, or delete the trigger using the right-click menu.

Output Disabled

The Output Disabled alert trigger is used to send an alert every time an output is disabled by the TotalFlow BatchBuilder system. You can view the enabled alerts in the Current Alerts tab.

An output is disabled by the system in the following situations:

  • When a batch is sent to the output and the folder cannot be reached.
  • When a batch could not be copied because of an error.

To edit the Current Alerts alert trigger, double-click the alert trigger or right-click and select Properties.

The trigger alert edit dialog is displayed.

State
You can switch between the two options: Enabled or Disabled. The default state is Enabled. Only enabled triggers can send alerts.
Alert Name
The name of the alert trigger.
Type
The object type of the alert trigger.
Status
The condition that must be met for the alert to be triggered. For the Output Disabled alert trigger, the only available condition is:

Disabled — The alert is sent when the output is disabled by the TotalFlow BatchBuilder system.

Auto-Dismiss Alert After (hours)
The time when the alert is automatically removed from the system. Alerts can also be manually dismissed from the Current Alerts tab.
Email Notification
Select one or more users from the list. The list contains all the TotalFlow BatchBuilder users with an email address specified in their user profile. The selected users receive an email notification each time the alert is triggered.
You can also click any of the selected users to remove them from the email notifications list.
To receive email notifications, make sure you configure your SMTP SERVER settings in the Admin ⇒ Other ⇒ Servers window.

You can enable, disable, edit, or delete the trigger using the right-click menu.

Batch failed at output

The Batch failed at output alert trigger is used to send an alert every time a batch enters Error state. You can view the active alerts in the Current Alerts tab.

To edit the Batch failed at output alert trigger, double-click the alert trigger or right-click and select Properties.

The trigger alert edit dialog is displayed.

State
You can switch between the two options: Enabled or Disabled. The default state is Enabled. Only enabled triggers can send alerts.
Alert Name
The name of the alert trigger.
Type
The object type of the alert trigger.
Status
The condition that must be met for the alert to be triggered. For the Batch failed at output alert trigger, the available condition is:

Failed at Output — The alert is sent when the batch enters Output Error state.

Auto-Dismiss Alert After (hours)
The time when the alert is automatically removed from the system. Alerts can also be manually dismissed from theCurrent Alerts tab.
Email Notification
Select one or more users from the list. The list contains all the TotalFlow BatchBuilder users with an email address specified in their user profile. The selected users receive an email notification each time the alert is triggered.
You can also click any of the selected users to remove them from the email notifications list.
To receive email notifications, make sure you configure your SMTP SERVER settings in the Admin ⇒ Other ⇒ Servers window.

You can enable, disable, edit, or delete the trigger using the right-click menu.

Mapped Network Drive is Unavailable

The Mapped Network Drive is Unavailable alert trigger is used to send an alert when any mapped drive is no longer available. You can view the active alerts in the Current Alerts tab.

To edit the Mapped Network Drive is Unavailable alert trigger, double-click the alert trigger or right-click and select Properties.

The trigger alert edit dialog is displayed.

State
You can switch between the two options: Enabled or Disabled. The default state is Enabled. Only enabled triggers can send alerts.
Alert Name
The name of the alert trigger.
Type
The object type of the alert trigger.
Status
The condition that must be met for the alert to be triggered. For the Mapped Network Drive is Unavailable alert trigger, the only available condition is:

Unavailable — The alert is sent when any mapped drive is no longer available.

Auto-Dismiss Alert After (hours)
The time when the alert is automatically removed from the system. Alerts can also be manually dismissed from the Status tab.
Email Notification
Select one or more users from the list. The list contains all the TotalFlow BatchBuilder users with an email address specified in their user profile. The selected users receive an email notification each time the alert is triggered.
You can also click any of the selected users to remove them from the email notifications list.
To receive email notifications, make sure you configure your SMTP SERVER settings in the Admin ⇒ Other ⇒ Servers window.

You can enable, disable, edit, or delete the trigger using the right-click menu.

Low disk space

The Low disk space alert trigger is used to send an alert when the available disk space reaches a specified threshold. You can view the active alerts in the Current Alerts tab.

To edit the Low disk space alert trigger, double-click the alert trigger or right-click and select Properties.

The trigger alert edit dialog is displayed.

State
You can switch between the two options: Enabled or Disabled. The default state is Enabled. Only enabled triggers can send alerts.
Alert Name
The name of the alert trigger.
Type
The object type of the alert trigger.
Threshold
Specify the value in GB that must be reached for the alert to be triggered. The alert is sent when the remaining disk space reaches the specified threshold. The default threshold value is 10 GB.
Note: The alert is sent only once, when the available disk space drops below the specified threshold. If the available disk space rises above the specified value plus 1 GB and then drops again below the threshold, a new instance of the alert is sent.
Auto-Dismiss Alert After (hours)
The time when the alert is automatically removed from the system. Alerts can also be manually dismissed from the Status tab.
Email Notification
Select one or more users from the list. The list contains all the TotalFlow BatchBuilder users with an email address specified in their user profile. The selected users receive an email notification each time the alert is triggered.
You can also click any of the selected users to remove them from the email notifications list.
To receive email notifications, make sure you configure your SMTP SERVER settings in the Admin ⇒ Other ⇒ Servers window.

You can enable, disable, edit, or delete the trigger using the right-click menu.

Parent topic: Managing Objects