Uninstalling RICOH Supervisor Data Collector

To uninstall RICOH Supervisor Data Collector:
  1. Start the uninstall process on the computer where RICOH Supervisor Data Collector is installed:
    • On Windows, go to C:\Program Files\RICOH\Supervisor\_manage_installation and double-click Change Installation.exe.

      If you changed the default path, go to the install folder that you selected during the installation.

    • On Linux, open a terminal window as the root user and enter this command:
      '/opt/RICOH/DataCollector/_manage_installation/Change Installation'
    If you chose to create shortcuts during the installation, you can also use the RICOH Supervisor - Data Collector - Change Installation shortcut to start the uninstall process.
  2. In the Maintenance Mode dialog box:
    1. Select Uninstall Product.
    2. Click Next.
  3. In the Uninstall RICOH Supervisor - Data Collector dialog box, select the Delete the Data Collector from the cloud check box if you want to delete your data collector from the cloud.
    Important: If you select the Delete the Data Collector from the cloud check box, the RICOH Supervisor Data Collector application and all real-time data are permanently deleted. Historical data gathered by the data collector is still kept in the cloud. If you perform this action, you cannot restore your data collector at a later date.
  4. Click Uninstall.
  5. Click Done.