NG occurs frequently in Color Verification Results
Cause
Solution and reference
An incorrect color chart is used.
Check that the correct color chart is printed. To check the correct number of the
color chart:
On the Initial Settings screen, specify a combination of Machine Name and Paper Name, and then click Details.
Check the Verification Wedge ID.
The color chart is not scanned correctly.
Place the color chart correctly on the tray of the machine.
The color chart is not printed on correct paper.
Print the color chart on the type of paper that is specified in Paper Type under Manage Paper on the Initial Settings screen.
The threshold value is not specified properly.
On the Initial Settings screen, specify the default value in Set Threshold.
The color chart for creating a profile or the color chart for color verification is
printed using incorrect print settings.
Print the color chart for creating a profile using the correct print settings.
Print the color chart for verification using the correct print settings.
Data that was processed by the RIP remains in the job for printing color chart for
color verification registered on the DFE.
Check for RIP-processed data in the job for printing the color chart for color verification
on the DFE, delete the data if any remains, and print the job again.
For details about the operation, see the manual of the DFE.
The color reproduction status of the printer changed after the profile was created.
Perform Quick Color Adjustment again.
Note:
If NG continues to occur frequently, contact your service representative.