Job Insights Dashboard

The default Job Insights dashboard displays job information, including the number of jobs printed, the number of pages printed, the average job size, and the average job duration. It also provides information about printer errors and error duration to help you find the jobs that caused the most errors.
    Note:
  • This dashboard requires data from RICOH Supervisor Data Collector.

All the time-related data from the Job Insights dashboard is displayed in the printer time zone set in RICOH Supervisor Data Collector.

Dashboards tab - Job Insights dashboard

These default widgets are included in the Job Insights dashboard:

PAGES PRINTED FOR SELECTED DATES
Widget type: Indicator
Displays the total number of pages printed in the time period specified in the Filters panel and the best daily result. Includes data from both cut sheet and continuous form printers.
JOBS PRINTED FOR SELECTED DATES
Widget type: Indicator
Displays the total number of jobs printed in the time period specified in the Filters panel and the best daily result. Includes data from both cut sheet and continuous form printers.
AVERAGE JOB SIZE
Widget type: Indicator
Displays the average job size based on the number of printed pages. Includes data from both cut sheet and continuous form printers.
AVERAGE JOB DURATION
Widget type: Indicator
Displays the average job duration in minutes based on data collected in the last 180 days. Includes data from both cut sheet and continuous form printers.
PAGES PRINTED TODAY
Widget type: Indicator
Displays the number of printed pages for the current day and the daily average from the beginning of the current year. Includes data from both cut sheet and continuous form printers.
JOBS PRINTED TODAY
Widget type: Indicator
Displays the number of printed jobs for the current day and the daily average from the beginning of the current year. Includes data from both cut sheet and continuous form printers.
JOBS BY NUMBER OF ERRORS VERSUS ERROR DURATION
Widget type: Scatter chart

Displays the number of errors and error duration for jobs that encountered a printer error. Includes data from both cut sheet and continuous form printers.

Each job is represented by a dot in the chart. The size of the dots depends on the error duration. The color of the dots ranges from yellow to red based on the number of errors, with red being used for the highest value.

For increased accuracy, a Printer Error Sequence filter is applied to the widget. When the printer sends several error codes at the same time, only the main error is included in the widget.

This filter is especially useful when a main error state generates a sequence of other error states. For example, the serviceRequested and offline error codes are often received alongside the main error. The filter excludes the serviceRequested and offline error codes when they overlap with the main error.

The filter also applies when several independent errors, such as paperJam and mediaLow, happen at the same time.

For more information on the Printer Error Sequence field and on how RICOH Supervisor orders simultaneous errors and determines the main error, see Data Fields.

All the errors collected with a RICOH Supervisor Data Collector version older than 1.1.0.669 are automatically assigned to the N\A error sequence value and are not included in the widget.

ERRORS BY DURATION FOR SELECTED JOBS
Widget type: Bar chart

Displays the printer errors with the highest duration for the jobs selected in the Filters panel. Includes data from both cut sheet and continuous form printers.

You can use the slider to focus on a specific range of data.

For increased accuracy, a Printer Error Sequence filter is applied to the widget. When the printer sends several error codes at the same time, only the main error is included in the widget.

This filter is especially useful when a main error state generates a sequence of other error states. For example, the serviceRequested and offline error codes are often received alongside the main error. The filter excludes the serviceRequested and offline error codes when they overlap with the main error.

The filter also applies when several independent errors, such as paperJam and mediaLow, happen at the same time.

For more information on the Printer Error Sequence field and on how RICOH Supervisor orders simultaneous errors and determines the main error, see Data Fields.

All the errors collected with a RICOH Supervisor Data Collector version older than 1.1.0.669 are automatically assigned to the N\A error sequence value and are not included in the widget.

These filters are defined for the Job Insights dashboard:

Date Range
Lets you filter the data based on a specific data collecting period. By default, the data in the dashboard is limited to the current quarter.

When you edit the filter, you can also switch from a time frame filter to a different type of time filter. To switch to a list filter, which lets you select specific years, quarters, months, weeks, days, or time intervals, select the List tab. To switch to a calendar filter, which lets you select custom date ranges from a calendar, select the Calendar tab.

The data is selected based on the time zone of the web browser that accesses RICOH Supervisor. The first day of the week is Monday.

Job Name

Lets you display data only for specific jobs.

By default, all jobs are included.

Location Name ⇒ Printer Name ⇒ Shift Name

This set of dependent filters lets you display data only for specific locations, printers, and shifts.

Location Name
Lets you display data only for specific locations.

To view data per location, you must first group your printers by location in the Locations panel on the Settings tab.

Only the printers that are currently registered in RICOH Supervisor Data Collector can be associated with a location.

A location is displayed in widgets and filters only if it contains at least one printer and if data is available from the printers assigned to the location. If the location is associated with a shift, data must be available for the time interval covered by the shift.

Printer Name
Lets you display data only for specific printers in the locations selected for the Location Name filter.

Only the printers that have already sent job or status information are available in the list.

Shift Name
Lets you display data only for specific shifts associated with the locations and printers selected for the Location Name and Printer Name filters.

To view data per shift, you must first record your shifts in the Shifts panel on the Settings tab.

Shifts apply only to printers that are currently registered in RICOH Supervisor Data Collector.

Data is assigned to a shift based on the printers included in the shift location and the printer time zone set in RICOH Supervisor Data Collector. If a shift does not have a location specified, it applies to all the printers available in the system.

All the job data collected in the time interval covered by a shift is assigned to that shift, even if the job started printing or finished printing outside the shift interval.

A shift is displayed in widgets and filters only if data is available for the time interval covered by the shift. If the shift is associated with a location, data must be available from the printers assigned to that location.

By default, all locations, printers, and shifts are included.

Parent topic: Using the Default Dashboards and Filters