Stopping the base product and secondary servers

When you stop the RICOH ProcessDirector base product or a remote secondary server, you can stop the system with or without waiting for job-processing steps to complete. If you have the AFP Support feature installed, you can also choose whether to stop processes that were started by the RICOH ProcessDirector printer driver component, by Download for z/OS, or by AFP Download Plus.

After a system shutdown and restart, all the printers are disabled. If you want all the printers that were enabled before the shutdown to be enabled after the system is restarted, you can change the Remember enabled status of printers system property to Yes.

To stop the base product or a remote secondary server:

  1. Log in to the system as the RICOH ProcessDirector system user ( aiw1 is the default).
  2. Access the command line.
  3. Optional: To minimize the impact of shutting down the system on processes that are currently running, disable the input devices associated with the server.
  4. Enter one of these commands:
    • To stop the system immediately without waiting for steps to complete:
      • stopaiw

      Any steps that were in a processing state will move to an error state when you restart the system.

    • To stop the system after the currently processing steps are complete:
      • stopaiw -q
    • To stop the system and all processes that were started by the printer driver component, by Download for z/OS, or by AFP Download Plus:
      • stopaiw -t

      This option is only available on a primary computer with the AFP Support feature installed.

    On the primary computer, the command shuts down the primary server, local secondary servers, the user interface program, and the information center. If a remote secondary server is connected to the primary server when the primary server stops, the secondary server tries to reestablish the connection every 30 seconds, until it can connect or until the remote secondary server stops.

    On a secondary computer, the command disconnects the remote secondary server from the primary server and stops the secondary server.

Related information:

Disabling objects
Recovering from an unplanned outage
Adding or upgrading a feature using Import Package
Installing features using Feature Manager
Primary server
Backing up and restoring RICOH ProcessDirector data
Setting system properties
Parent topic: Starting and stopping servers