Media options are missing
If you do not see RICOH ProcessDirector media objects on the Paper substitution list when you are defining media options, RICOH ProcessDirector Plug-in for Adobe Acrobat does not have a current list of RICOH ProcessDirector media objects.
RICOH ProcessDirector Plug-in for Adobe Acrobat gets media objects from a media.zip file (or a media.xml file generated by an older version of RICOH ProcessDirector). When you install RICOH ProcessDirector Plug-in for Adobe Acrobat and whenever you update media objects in RICOH ProcessDirector, load media objects to RICOH ProcessDirector Plug-in for Adobe Acrobat.
For more information, see RICOH ProcessDirector: Installing Document Processing Features.