Removing the application server as a service

To remove the application server as a service without uninstalling the application server:
  1. Log in to the Windows computer that the application server is installed on.
  2. In a Windows command prompt, go to C:\Program Files\Ricoh\ProcessDirector\bin.
  3. Type: aiwsvc uninstall and press Enter.
  4. Open the Windows Services window, and look for the Ricoh Process Director Application Server service. If the Ricoh Process Director Application Server is no longer there, the application service has been removed.
  5. Turn off the automatic drive mounting function that the application service used:
    1. In Windows Explorer, go to C:\Program Files\Ricoh\ProcessDirector\logs.
    2. Remove or disable the mountaiwdata.bat file. If you plan to reactivate the application server service in the future, disabling the file is a good option. You can disable the file by commenting out the file contents or by renaming it to something similar to mountaiwdata.bat.bak.
  6. Optional: Start the application server. Use the Start application server link in the RICOH ProcessDirector start menu folder.
Parent topic: Uninstalling RICOH ProcessDirector