Other hardware requirements

  • A dual layer DVD drive or equivalent.

    The installation program for the RICOH ProcessDirector base product is provided on a DVD or as an ISO image, features are included with the base product, but updated features might be provided on DVDs, CDs, or as ISO images. To install the product, choose one of these options:

    • Use a DVD drive that is installed in the primary computer. In this case, you run the installation programs from the DVDs or CDs.
    • Use software that lets you mount and run or extract an ISO file.
    • Use a DVD drive on another Windows system in your network.

  • If you install RICOH ProcessDirector with IBM DB2 provided by Ricoh, you must mount two discs or ISO files at the same time. If you install RICOH ProcessDirector using physical discs, make sure you have two drives available. If you do not, follow the procedure for Installing from a remote directory to copy one of the installers to a server and install from there.
  • If you install by copying the installers or ISO images to a system in your network, the directory that you store the installers in must have sufficient room for the downloaded files. The ISO Downloads page on the Ricoh website specifies how much space is required for each package. See Downloading installation files for more details.
  • If you install the PDF Document Support feature, the RICOH ProcessDirector Plug-in for Adobe Acrobat must run on a Windows computer. See RICOH ProcessDirector: Installing Document Processing Features, G550-20312, for hardware requirements.