Job copied to a hot folder

If you copied a file to a hot folder and it does not appear as a job in the Jobs table, check these settings.
  • Make sure that you have waited through a polling interval cycle by checking input device settings.
    The polling interval for factory-supplied hot folders is 30 seconds. If the Completion method property is set to Size, the job is submitted after the file size stops changing. RICOH ProcessDirector checks the file size, then waits for the length of the polling interval and checks the size of the file again. When the file size stays the same from one check to the next, the input device submits the job.
  • Make sure that the folder location where you copied the file is the same one that the administrator defined in the input device.
  • Make sure that the Data patterns property for the hot folder matches the pattern of your file name.
Parent topic: Job not appearing in Jobs table