Text selections show small boxes instead of text
If you select text in a PDF file (for example, if you select text for a page group
or document property) and the text you selected is represented by small boxes, your
PDF file might be malformed. You cannot enhance a malformed PDF file using RICOH ProcessDirector Plug-in for Adobe Acrobat.
Two ways to determine if your PDF file is malformed are:
- Use the Acrobat search tool to locate text that you see in the PDF file. For example, you see the words "Account Number" on the first page of the PDF file. Type those words into the Acrobat search tool and run the search. If Acrobat cannot locate the words, the PDF file could be malformed.
- Copy text from the PDF file and paste the text into the Acrobat search field. If the text you pasted in the search field is different than the text you copied, your PDF file could be malformed.