Determining the RICOH ProcessDirector version

If you need to place a service call on your RICOH ProcessDirector system, you must provide the version number of RICOH ProcessDirector that you currently have installed.
To determine the RICOH ProcessDirector version:
  1. On any page of the user interface, click the Information icon button in the upper right corner.
  2. Select About.
  3. Make note of the version and service level.
  4. Click Close.
To determine the version of an installed feature:
  1. Click the Administration tab.
  2. In the left pane, click UtilitiesFeatures.
  3. Look in the Installed version column for the feature you are interested in.